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web page won't load

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghoste… (read more)

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghostery but nothing. Everything else works fine. I am not very computer adept, by the way. I sell things on Mercari, so I kind of need to access it. I'm not even sure I picked the right topic (website breakages)....sorry if I got it wrong.

Asked by cherbibler 5 months ago

Last reply by cor-el 5 months ago

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (read more)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 5 months ago

Answered by jgsimmons 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

Taskbar icon appearing blank

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to 1-… (read more)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

Asked by manysmiles 5 months ago

Answered by manysmiles 5 months ago

Time-stamped history

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(… (read more)

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(on Mac)/Shift/H you will see names of columns above the list. This does not appear - possibly deleted since the answer.

I'm trying to argue with a bank that I made a payment in business hours, and a time stamp on my history record would bolster my argument.

Is the list of columns mentioned available somehow? Can a date/time stamp be added to every history record? (Date is known, but not shown as a date stamp.) Is this info in there, but hidden, and available somehow?

Asked by dick.harris 5 months ago

Last reply by cor-el 5 months ago

In Manage Data My Storage is Missing - Blank!

I have been a FF fan for almost 20 years and this is the first time sucn a phenomenon has happened. Inside Manage Cookies and Data my Storage is blank nothing is showing … (read more)

I have been a FF fan for almost 20 years and this is the first time sucn a phenomenon has happened. Inside Manage Cookies and Data my Storage is blank nothing is showing and yet the sites I visited are listed as well as the cookies. I have cleared everything hoping to start over would resolve this. My husband has a separate profile on our desktop computer with Windows 10 We have the same setting and yet he is not experiencing this at all. At the end of a session which is usually 1.5 hours I delete the sites that are taking up storage in the MB numbers but for the last 3 days the sites are listed again as are the cookies but under storage nothing? I have attached a screenshot there is not much there because my husband deleted all data but imagine my surprise after 1.5 hours to see all the web sites i visited listed the cookies too an zero storage? I tried to troubleshoot this but could not find anything about it on the Internet. I sincerely hope you can resolve the issue. And yes I have most recent version of FF Thank you in advance. Sincerely, Jamie Dorfman

Asked by Jamie Dorfman 5 months ago

Last reply by Jamie Dorfman 5 months ago

Firefox not outputting any audio to Volume Mixer

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and … (read more)

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and I was able to listen to Youtube / Twitch / Spotify etc. through Firefox.

This morning I boot up the PC, everything still works perfectly and I have audio coming from all other sources EXCEPT for Firefox. I have browsed every forum already but can not find anything that relates to me. I can't set my output device, since Firefox doesn't show up in the volume mixer. The tabs aren't muted. I have restarted Audiosrv and Windows Explorer several times. I have re-installed Firefox twice. I have tried booting it in safemode. All of the above hasn't resulted in a single second of audio. I am at a loss.

Kind regards, Siem Hoefnagels

Asked by siem5512 5 months ago

Last reply by fiverrseller4400 5 months ago

YouTube channels' About page not visible on Mozilla's Firefox or Tor but not MS Edge

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel… (read more)

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel's home page when clicking on the site description from its Home page. Make things weirder, ~6:15 PM it WAS visible from the Tor browser but started acting the same. I have no ad blockers, or ANY extension installed on any apps, including Firefox/TOR browsers. Updates to both browsers were made prior to this behavior. It may be Google/YouTube's fault but it's becoming frustrating because I prefer Mozilla's browsers over Edge or Chrome.

Asked by listudios 5 months ago

Last reply by cor-el 5 months ago

Black Bar on top of new tabs

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated. … (read more)

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated.

Asked by mrmichel81 5 months ago

Last reply by cor-el 5 months ago

firefox browser

Firefox not responding to general websites on the web (Ex: Amazon.com, etc.). I have several Mozilla-recommended security extensions that may be working against my firefo… (read more)

Firefox not responding to general websites on the web (Ex: Amazon.com, etc.). I have several Mozilla-recommended security extensions that may be working against my firefox connecting to these general-in-nature websites.

Asked by se777 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (read more)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Asked by Online_Rambo 5 months ago

Answered by Online_Rambo 5 months ago

  • Solved

Tabs from latest session are NOT returning back

Feature "Reopen previous tabs" are under check, but after closing browser by "X" and reopening it, it'll start load Home page alone. This thing works correctly only by "E… (read more)

Feature "Reopen previous tabs" are under check, but after closing browser by "X" and reopening it, it'll start load Home page alone. This thing works correctly only by "Exit" button in pop-up menu.

This isn't happened on previous versions before and I want you to make it reopen those tabs again, because I don't feel comfortable closing the browser any other way than "X" window button.

Asked by Dan-WiiU-Killer 5 months ago

Answered by Dan-WiiU-Killer 5 months ago

all drop down menus turned from drak to white in all my created themes

I've created 22 themes and in all of them the drop down menus such as "downloads", "history", "extensions", and "application menu", all became white instead of dark like … (read more)

I've created 22 themes and in all of them the drop down menus such as "downloads", "history", "extensions", and "application menu", all became white instead of dark like they used to be. I really don't want to go through the process of fixing and reuploading them, I'd apprecate you looking into this and hopefully fixing it with a simple update. Please fix this problem, thank you!

Veronika

Asked by markiza 5 months ago

Last reply by zeroknight 5 months ago

bookmarks stopped working

When I select "bookmark this tab", in the Firefox browser, I used to get the window allowing you to choose where to put the new bookmark. This 'bookmark location' window… (read more)

When I select "bookmark this tab", in the Firefox browser, I used to get the window allowing you to choose where to put the new bookmark. This 'bookmark location' window no longer appears so you don't know where the bookmark has gone. Prior to now, this feature has always worked fine.

I quit Firebox and reopened it but the problem remains.

I'm using Firefox 119.0.1 (64 bit) (the most current vers.) on a Macbook Pro running Ventura 13.3. I switched from Chrome to Firefox on this new Mac.

Please help!

Thanks very much.

kdivad

Asked by kdivad111 5 months ago

Last reply by zeroknight 5 months ago

After the last Firefox update when you click an item on ebay the page won't display properly.

After the last update When you click on a product on eBay you get a disorganized page. See they upload image. I an not having this issue with any other browsers. E… (read more)

After the last update

When you click on a product on eBay you get a disorganized page.

See they upload image.

I an not having this issue with any other browsers.

Edge, Oprea, and Chrome all work fine.

Any Help?

Asked by J. Valadez 5 months ago

Last reply by cor-el 5 months ago

Opening Multiple Tabs

Hello, I have a spreadsheet with links. I need to open multiple links in the order they are in the spreadsheet. When I select multiple links and click "option+return", … (read more)

Hello,

I have a spreadsheet with links. I need to open multiple links in the order they are in the spreadsheet.

When I select multiple links and click "option+return", the links open in the opposite order.

https://share.greenarrowemail.com/XtXzltRD

I would expect the first link to the on the left and the second link to be on the right.

Is there anything I can do to make this happen?

Thanks in advance.

Jeff

Asked by Jeff Anderson 5 months ago

Last reply by cor-el 5 months ago