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  • Solved

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 2 months ago

Answered by cor-el 2 months ago

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (read more)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Asked by MPolo62 2 months ago

Last reply by jonzn4SUSE 2 months ago

2 factor authentication

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA. … (read more)

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA.

Asked by brian71 2 months ago

Trouble when I sign in my Firrefox, a Facebook group over rides my sign in.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't … (read more)

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

Asked by jan2roy2 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Airbnb - Network error (connection): NetworkError when attempting to fetch resource.

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox? … (read more)

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Asked by vtrcka 4 weeks ago

Last reply by angerm 5 days ago

Application error: a client-side exception has occurred (see the browser console for more information).

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the pla… (read more)

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the play button: Application error: a client-side exception has occurred (see the browser console for more information). If I refresh the page, the site continues on and lets me print the puzzle. I tried switching back to Firefox for the search engine with the same result. This issue does not occur on Google Chrome, however. I have included a screenshot of website when error occurred. Thank you in advance.

Asked by chopperdnp 2 months ago

Last reply by TyDraniu 2 months ago

lost book marks.

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my … (read more)

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my bookmarks or settings are there like they should be. all of that stuff has carried over before but i dont know why it hasnt this time.

Asked by hayden2002ross 2 months ago

Last reply by Paul 2 months ago

Mouse is not connecting to scroll bar when trying to Tweet on Twitter since Firefox upgrade

Hi! I greatly appreciate your support! Since the upgrade to 108.0.1 Firefox for Windows 10, I cannot send my tweets in Twitter because when my photo pops in, it covers up… (read more)

Hi! I greatly appreciate your support! Since the upgrade to 108.0.1 Firefox for Windows 10, I cannot send my tweets in Twitter because when my photo pops in, it covers up the Tweet button. I was able to send it on 12/29, last Thursday. I noticed it stopped working around 5 days ago. I need to be able to scroll down to see the tweet button. I cannot send my tweets. I never had this problem before and I've been doing it the same way for years. People using different browsers are able to send my tweet using the scroll bar as normal. There is a lengthy work around where I put the mouse on the top of the tweet and use the mouse wheel. It takes me to the tweet button avoiding using the scroll bar. I would have to do this for 250 people. It's not very practical. I am a volunteer for National Wildlife Federation. Please help! Thank you so much! - ToSt

Asked by ToSt 2 months ago

Last reply by ToSt 2 months ago

Downloaded new version and now all my extentions and settings are gone/changed

Very Frustrated that I downloaded this new version... All of my setting that I've meticulously set up/changed are back to the default settings. All my extension, especial… (read more)

Very Frustrated that I downloaded this new version... All of my setting that I've meticulously set up/changed are back to the default settings. All my extension, especially my lastpass are gone. My toolbar has no icons that I previously had set up... WTF

Asked by Rainbowitch 2 months ago

Trying to disable in-website suggestions

Whenever I'm entering my password or username and I've entered it before, a dropdown menu will appear below the address bar suggesting that I use the previously entered u… (read more)

Whenever I'm entering my password or username and I've entered it before, a dropdown menu will appear below the address bar suggesting that I use the previously entered username or password. I find this really ditracting so what I want to know is how can I disable this feature.

Asked by naesyllal 2 months ago

Last reply by naesyllal 2 months ago

Search Bar issue

When i try to search anything in the bottom search bar it shows up in the address bar. Reinstalled browser didn't fix the issue. Please help with fixing the issue as it w… (read more)

When i try to search anything in the bottom search bar it shows up in the address bar. Reinstalled browser didn't fix the issue. Please help with fixing the issue as it was working fine until this morning.

Asked by mingshenglin 2 months ago

Last reply by Terry 2 months ago

  • Solved

Program FOCUS is non-existant in FF now

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (Histo… (read more)

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (History or Bookmarks) don't work until the cursor is clicked within FF which is a major concentration breaker. Is there something in the settings to give FF focus when it opens like it has always done in the past? I don't like changing things in there without guidance. It's not just me, my wife's laptop is having the same issues.

Asked by iamjaydear 2 months ago

Answered by iamjaydear 2 months ago

Reset password on one device

I was trying to log into Firefox on a new computer and couldn't remember the password, so I reset it. Later, I found my original password stored on a different computer.… (read more)

I was trying to log into Firefox on a new computer and couldn't remember the password, so I reset it. Later, I found my original password stored on a different computer. Is there a way to log into my old account on the new computer? It seems to only recognize the new password, and there are no bookmarks, etc. saved. I tried reinstalling Firefox and that didn't work - it recognized that it had been installed before and would only accept my new password.

Thanks for any help you can provide!

Asked by laurapyle 2 months ago

Last reply by cor-el 2 months ago

Won't let me input into password field in Bank of America online banking

I use Bank of America online banking and have for years. Yesterday, all of a sudden, Firefox stopped letting me input anything in the password field. This happened on 3 d… (read more)

I use Bank of America online banking and have for years. Yesterday, all of a sudden, Firefox stopped letting me input anything in the password field. This happened on 3 different computers, 2 running Windows 11 and 1 running Windows 10. The 2 running Windows 11 also use the Mozilla VPN. BofA online banking works fine in Edge and Chrome - this is only happening when I try to log on using Firefox.

Asked by jspitulnik 2 months ago