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  • Archived

Right-click triggers Left-click action.

In my Windows 10 environment Firefox has been working pretty flawlessly forever (well, months anyway). But for several weeks now, periodically when I right-click on a lin… (read more)

In my Windows 10 environment Firefox has been working pretty flawlessly forever (well, months anyway). But for several weeks now, periodically when I right-click on a link (context menu click, I have my mouse configured for the left hand) Firefox does the Left-click action. For awhile I thought it was just me, but it's happening too often to be that.

Does anyone know why this is occurring and if it is a know issue? And more importantly, how to fix it.

BTW, there is a similar post from 12/2022:

Right Click triggers Left Click also

Asked by Doctor Bashir 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Solved
  • Archived

Pop-Up Notifications

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "… (read more)

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "Don't show this message when pop-ups are blocked."

I can't find any way to *undo* this choice. How can I get this notification to start appearing again whenever Firefox blocks a pop-up? I feel like this should be an easy checkbox somewhere, but I can't seem to find it.

Asked by roadrunner210 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Archived

watch out for ESR update to desktop

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEB… (read more)

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEBSITES.............THIS UPDATE IS BEING FORCE FED TO THE GENERAL USER AND NOT KEPT IN THE ENTERPRISE ENVIRONMENT WHERE IT BELONGS...................I HAD TO RELOAD AND RE-SYNC TO VERSION 114 AFTER INSTALLING VER 115.1. USE WITH EXTREME CAUTION IF IT IS LOADED..............THIS UPDATE IS NOT! TO BE TAKEN LIGHTLY......ITS HAS BUGS AND NOT FULLY TESTED. VLD

Asked by vld75778 9 months ago

Last reply by vld75778 9 months ago

  • Archived

Sonic studio 3 sound effects stops working on Firefox

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The… (read more)

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The app still works when playing audio from the local hard drive, it can apply the sound effects I changed through the sound manager (sonic studio), but still, the effects don't apply when playing YouTube videos or audio from Firefox. I tried to uninstall sonic studio and reinstall it again, but the problem was not solved. Any help would be appreciated! Thanks.

Asked by Abdallah_R 10 months ago

Last reply by Abdallah_R 10 months ago

  • Archived

Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organziation"? Thank you.

Good Morning. Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organization"? … (read more)

Good Morning. Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organization"? Have I been hacked?

Thank you.

Asked by Me 10 months ago

Last reply by cor-el 10 months ago

  • Archived

sending to "gmail" addresses

I can not send emails to gmail & optusnet addresses they bounce back. See example below. paul.wolf@optusnet.com.au host extmail.optusnet.com.au [211.29.133.14] … (read more)

I can not send emails to gmail & optusnet addresses they bounce back. See example below.

paul.wolf@optusnet.com.au
   host extmail.optusnet.com.au [211.29.133.14]
   SMTP error from remote mail server after RCPT TO:<paul.wolf@optusnet.com.au>:
   550 5.1.1 <paul.wolf@optusnet.com.au>: Recipient address rejected:
   User unknown in virtual mailbox table
 merryhowie@gmail.com
   host gmail-smtp-in.l.google.com [74.125.200.27]
   SMTP error from remote mail server after end of data:
   550-5.7.26 This mail is unauthenticated, which poses a security risk to the
   550-5.7.26 sender and Gmail users, and has been blocked. The sender must
   550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
   550-5.7.26 DKIM checks did not pass and SPF check for [pnc.com.au] did not pass
   550-5.7.26 with ip: [203.42.40.162]. The sender should visit
   550-5.7.26  https://support.google.com/mail/answer/81126#authentication for
   550 5.7.26 instructions on setting up authentication.

s33-20020a635261000000b005533a94a2fdsi17542751pgl.466 - gsmtp

Asked by macpat45 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Firefox Account location issue

The info below indicates that my location is Ashburn, VA. That is incorrect. My location is Hockessin, DE. How do I change/update that info? I believe this is causing … (read more)

The info below indicates that my location is Ashburn, VA. That is incorrect. My location is Hockessin, DE. How do I change/update that info? I believe this is causing my browser to think I'm sitting in Virginia for purposes of default location for "find xxx near me" type requests. My email is [email removed from public]

Your Firefox account was used to sign in Firefox on Windows 10 Ashburn, VA, United States (estimated) IP address: 44.192.120.200 Saturday, Jul 1, 2023 1:12:26 PM (EDT)

Asked by rwa757 10 months ago

Last reply by Dropa 10 months ago

  • Archived

primary password does not work. cannot open email

My primary password is not recognized. I cannot reset it as my email is blocked. I cannot add a second email address without primary password. Help is needed. phone cal… (read more)

My primary password is not recognized. I cannot reset it as my email is blocked. I cannot add a second email address without primary password. Help is needed. phone call or email to [edited from public] @frontier.com

Asked by snlryon 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Can't import bookmarks from Chrome into Firefox. Chrome bookmarks do not show as available

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all ava… (read more)

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all available data". (Weirdly Bookmarks from other Chrome accounts I have did show up).

How can I get the Chrome bookmarks to be available for import?

Asked by olasmith3 10 months ago

Last reply by Terry 10 months ago

  • Archived

Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 9 months ago

Last reply by James 9 months ago

  • Archived

outlook events gives error included below

UTC Date: 2023-07-03T20:29:24.331Z Client Id: C3E60020F4B249899ABFC76C354EA8EF Session Id: b84b43ba-a545-43b1-b4b3-d747e2ff5425 Client Version: 20230623002.12 BootResult:… (read more)

UTC Date: 2023-07-03T20:29:24.331Z Client Id: C3E60020F4B249899ABFC76C354EA8EF Session Id: b84b43ba-a545-43b1-b4b3-d747e2ff5425 Client Version: 20230623002.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.mailindex.js:2:16447 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.mailindex.js:2:15212 </p>

Asked by miltonsn27 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Solved
  • Archived

Can no longer open Google Links/Suggestions when searching for products etc on my Acer Aspire Laptop.

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products et… (read more)

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products etc on my Acer Aspire Laptop (2023)?

I have Windows 11, Google is my nominated browser and my antivirus program is the same as when it was working OK.etc?

Non GoodleAds links, seem to work fine

As I don't know the exact date accessing the links/suggestions stopped working, I have no idea as to whether any Windows update has caused the issue with Firefox?

I can find my way round a computer, but I am not computer technically minded.

Any help would be appreciated as I am disabled and bedridden, so the internet is my key to the world.

Asked by thisismyprivate1 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Archived

Google Account Log In Problem - Buttons Fail To Work

Greetings: Win11Enterprise_X64 , Firefox 114.0.2 (64-bit). Restart in safe mode yields the same result. "Clear Cache and cookies": Now, I very often have this issue. I … (read more)

Greetings:

Win11Enterprise_X64 , Firefox 114.0.2 (64-bit). Restart in safe mode yields the same result.

"Clear Cache and cookies": Now, I very often have this issue. I have 38 auto-logged in pinned tabs, of various sites, most of primary importance. Clearing the cookies ... is not quite an option, as this logs me out, what means, I have to manually log in to each site I am logged into right now.

Seeing this is a returning issue, which in my case happens quite a whole lot, and often to others (though likely in less amounts due to the fact I have many sites auto-logged in pinned and open)( I am wondering:

What exactly causes this? And since this is a recurring issue, not just for me, how come this has not been solved yet? I mean, there has to be a way, it can be fixed, right?

Seeing I do not add new extensions, and those I have do not update that often, it is not the add-ons. This is further proven by the fact that Safe Mode yields the same result.

Thus ... it is either caused within Mozilla Firefox, OR some site giving out "naughty cookies" that kill the button functions.

If the first: Then Mozilla has to fix this. If the latter, then Mozilla can create a system that "nukes" the naughty cookies. Call it for instance "The Sinterklaas Protection" (It's the Dutch Santa Claus version, who has a bag to put "naughty kids" in. Seems fitting. bagging "Naughty Cookies").

Thoughts?

Also, is there a way we can overcome this, an add-on or such?

Thank you: Xog.

Asked by dtm_samurai@hotmail.com 10 months ago

Last reply by dtm_samurai@hotmail.com 10 months ago

  • Archived

phone confirmation

Hi Mozilla/Firefox, I've just started using Firefox with DuckDuckGo because I loathed, hated and despised Bing on Microsoft. So far, everything is great. But, (there's al… (read more)

Hi Mozilla/Firefox, I've just started using Firefox with DuckDuckGo because I loathed, hated and despised Bing on Microsoft. So far, everything is great. But, (there's always a but, isn't there?) when I used to sign on to my internet banking or any financial website, I used to get a text from the institution to a designated phone number held on their database giving me a six-digit code that I input to confirm that i was the person logging on to the account. Sadly, this extra bit of security does not happen any more. Is there a facility on the Firefox settings that I need to switch on for this to happen again, or do I need to revert back to Microsoft for my financial websites? Many thanks for your help. Peter W. Morris

Asked by domobwl55 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Sorting bookmarks issue

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks. When I go to Manage Bookmarks, select that … (read more)

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks.

When I go to Manage Bookmarks, select that folder, and use the Views/Sort/Sort by Name.A-Z sort order, the subfolders aren't shown in alpha order. Any new subfolders I create end up at the bottom, listed after the page bookmarks.

Is there any way to get all the subfolders to sort properly?

Thanks for your help!

Asked by kathleen4 10 months ago

Answered by cor-el 10 months ago