Firefox Support Forum

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Suddenly, your Read Aloud feature no longer works properly: pitch and speed are distorted and can't be normalized. Don't know whether it's the fault of either Mozilla's or OSX's update. Both builds are up to date. Is there an alternative?

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and they are able to play the games. Why can I not play on Firefox?

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on it to open it, read that link, and then return to the previous page. Examples are news sites like slashdot.org, associated press, or arcamax. Firefox used to return to the place in the original site page where I had clicked on a link. Now, it returns to the top of the original site page, and I have to scroll down again to where I had clicked on a link. I can right click on a link, open a new tab, and then close that tab, but that requires multiple clicks, and I used to just click/click. Is there a way to set up Firefox to go back to the previous behavior? Thanks in advance. ;

Still can not stream fox news, and Chrome still is working great streaming Fox News...

Streaming starts and stops, rewinds to scenes previously displayed, jumps to new timelines,

then comes up with a window saying ,,, Looks like a loading issue, try again later,,,,,

well I have been "trying again" for six months....

I have reported this several times  !

I am using Firefox on a Linux Mint system

I am almost ready to switch to Chrome as you all don't seem to pay attention to problems !!!

When I type "cl" in the address bar, "https://cloud.google.com/" is immediately auto-completed. It's listed above Firefox Suggest (see attached screenshot), and I've got everything but Bookmarks and Open Tabs disabled. I've also deleted all references to "cloud.google.com" from my history.

Where might this suggestion be coming from?

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Youtube, and only youtube, will not play audio. Netflix works, Hulu works, steam games works. But no audio on youtube. it's not my computer's audio settings, Youtube works fine on edge. I love firefox, it is my default browser, but, you know, what the fuc*! why won't youtube work?! I know it's not your fault but, you know, I call bologna! Attached is a screenshot of a video on youtube. Usually I can hear sounds but not now.

My google calendar, gmail, and G docs either will not load or only load after several attempts, or are very slow. They work fine in Chrome. This morning I couldn't open a G doc at all in FF, but it opened in Chrome.

My FF is up to date. I recently installed security software from AVG that is more full featured than the version I've been using for years with no problem. Could there be some known incompatibility between AVG and FF?

I'd much appreciate any suggestions!

Please fix it so that we can either shut off or resize favicons in Google search results. This is with Firefox 123.0 using the default settings for fonts. It used to be that filters for Ublock and ABP would eliminate favicons totally. I'd prefer that solution since to me they serve no purpose. But at least make them reasonable sized.

See screenshot of Chrome vs Firefox.

I want to visit a unsecured web site (camping site). I notice these mom and pop websites are unsecured. How do I visit it. I'm a big boy and dint like to be told where i can visit. However, I don't mind a warning.

Ticked off John Hambrick

Is there a setting to avoid firefox swapping to new tabs, when ctrl-clicking search results in address bar?

Sometimes I want to search on multiple things through the address bar, but usually I search on google instead because every time I ctrl-click to open the searches, firefox automatically switches to that tab which means I have to swap back to the other tab, every time I open a new tab through the address bar.

It's only a problem in the search bar. Bookmarks and links on webpages open in new tabs, without swapping to those tabs.

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the runaround of "enter your email, enter your password, get email, enter the code, oops your password is wrong!" is irritating enough :) It just seems unnecessarily difficult.

Example Video Address is "https://www.bilibili.com/video/BV1LF4m1E7kB". Open the URL and watching 2 or more videos can repeat the problem.

The first image shows the memory usage when I first open the video URL. The second image shows the memory usage after I watching some video. The memory usage can be even more as you keep watching.

I can help debug the problem if need. Can any one help? Thanks a lot.

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.

We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

made this post on reddit too https://www.reddit.com/r/firefox/comments/1bhztyg/non_full_screen_video_player_bug_exclusive_to/ but notice how theres this weird color bar right above the video player, this happens whenever i play anything on hulu.com. any solutions? thanks for any and all responses in advance :)

Hi, we have had to stop using FF as default browser as it has become unfit for purpose. Daily loses all open tabs when reloading and NO, there is no restore tabs option. It frequently does not completely load pages that open ok in safari. And yes, we have tried numerous fixes in setting, et ceteras Any suggestions? thank you.

Hello,

I want to disable media controls overlay without disabling media keys. I wandered in config but couldn't prevail with said subject. Its a nice feature unless I have to stop a quite few times then its just a blockage for my much needed viewspace.

Thank you.

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.