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Tabs Crashing

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on … (read more)

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on a private window.

Asked by honologobo36 2 months ago

Last reply by cor-el 2 months ago

Mozilla log in

Hey I registered for sync Mozilla. After each lunch I have message windows pass code...Its really irritating me. How to leave passcode (becouse I want to protecs my pass… (read more)

Hey I registered for sync Mozilla. After each lunch I have message windows pass code...Its really irritating me. How to leave passcode (becouse I want to protecs my passcodes manager settings ) and have turned on passcode windows just when I need pass code manager. Please fix it at next updates

Asked by Paul Kutskir 2 months ago

Last reply by cor-el 2 months ago

Lost Amazon in search box options -

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear. If I install an older version will it be ok. Wh… (read more)

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear.

If I install an older version will it be ok. Why do they keep installing new updates which cause issues with the one I am using. I installed Opera and will give it a try. Firefox keeps changing things that work.'bold text'

Asked by bobbee25 2 months ago

Last reply by cor-el 2 months ago

Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (read more)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Asked by Daren Scot Wilson 2 months ago

Last reply by zeroknight 1 month ago

Firefox needs over 100 GB of memory and always crashes

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have a… (read more)

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Asked by hello247 2 months ago

Last reply by cor-el 2 months ago

pdf files fail to download from numerous sites

pdf files fail to download in Firefox, but not other browsers. In particular these sites: https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https:… (read more)

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

Asked by larsenlaw73 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument … (read more)

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument or preference should I use ?

Asked by fuefirsttest 3 months ago

Last reply by cor-el 3 months ago

  • Solved

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 3 months ago

Answered by zeroknight 3 months ago

Yahoo search opening new tabs

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have d… (read more)

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have done the tracking protection thing and deleted cookies, but nothing helped. Also tried Troubleshooting Mode and it still persists. Any other ideas that may help? I'd appreciate it.

Asked by Orlando Soto (DeviantWolf) 2 months ago

Last reply by zeroknight 2 months ago

  • Solved

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (read more)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Asked by eckuemmel 2 months ago

Answered by eckuemmel 2 months ago

cursor stopped indicating clickable elements after update to 123

After the update to version 123 the cursor in Firefox (Linux version) stopped indicating clickable elements. I tried the solution mentioned in https://support.mozilla.o… (read more)

After the update to version 123 the cursor in Firefox (Linux version) stopped indicating clickable elements.

I tried the solution mentioned in https://support.mozilla.org/en-US/questions/1434156 but no luck.

Please advise.

Asked by kornelis 3 months ago

Last reply by kornelis 3 months ago

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (read more)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 3 months ago

Last reply by zeroknight 2 months ago

Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (read more)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

Asked by ondrej123 2 months ago

Last reply by zeroknight 2 months ago

After latest update (123.0) usernames and passwords are not auto filling

Hi, After latest update (123.0) usernames and passwords are not auto filling. - I noticed that "Ask to save passwords" is unchecked and not configurable(or grayed out). … (read more)

Hi, After latest update (123.0) usernames and passwords are not auto filling.

- I noticed that "Ask to save passwords" is unchecked and not configurable(or grayed out). - I tried troubleshoot mode and did refresh too, no use. - History setting is set to "Always remember history".

Note: I see the banner: "Your browser is being managed by your organization.", There I dont see any of these settings controlled except primary password is turned off.

Asked by SatSat 3 months ago

Last reply by SatSat 3 months ago

  • Solved

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (read more)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 3 months ago

Answered by MarkRH 3 months ago

Twitter notifications problems

I have a problem with firefox notifications for twitter. They appear in a separate window and when I click somewhere, they disappear as if they were in the foreground and… (read more)

I have a problem with firefox notifications for twitter. They appear in a separate window and when I click somewhere, they disappear as if they were in the foreground and hiding. The second thing is clogging and then I get a massive series of delayed notifications. help

Asked by essa 3 months ago

Last reply by essa 3 months ago

Firefox not syncing

Firefox version: Mozilla Firefox for Linux Mint mint-001 - 1.0 (123.0 64-bit). OS: Linux Mint 21.3. I have signed into my account and turned on sync. I have also clicked… (read more)

Firefox version: Mozilla Firefox for Linux Mint mint-001 - 1.0 (123.0 64-bit). OS: Linux Mint 21.3.

I have signed into my account and turned on sync. I have also clicked "Sync now". It does not sync. I have seen numerous support requests like this. The usual responses (make sure you are logged in with the right account, sign out and sign in again, restart Firefox, uninstall and reinstall) do not produce the desired result.

From the other questions I have seen, people are as perplexed about this as I am. Some wait days before, by no apparent trigger, sync starts working. Or perhaps it doesn't.

It is very important to me that this should be syncing. I really do not want to wait days on the off-chance that something might happen.

And yes, I am 100% certain that I am logged into the correct Firefox account.

Grateful for help in resolving this.

Asked by robert.d.hale 2 months ago

Last reply by robert.d.hale 2 months ago

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (read more)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Asked by wmblaney 2 months ago

Last reply by wmblaney 1 month ago