Firefox Support Forum

Hello!

I don't know why but when I click on "Import from a file" and select the login excel file, it happens nothing, I exported this file from Firefox a few minutes ago and didn't change anything on this file?

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com. I see a number of Q/A on this but no clear resolution for the novice user. I like Firefox but may have to switch browsers if I can't figure this out. Please help.

I just installed Firefox. I looked at a few articles here that seem to be relevant to my issue, but they didn't get me anywhere. I just want to export bookmarks from Chrome to Firefox.

TIA SweetTasha

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies and extension nothing seems to be the solution

The following websites no longer display text and are unusable (the newest one is lowes.com):

https://portal.wespath.org/LoginPage.aspx

https://www.connectmysites.com/index.html?pg=login (text appears, then disappears)

https://www.lowes.com no text visible; search works if you just type and press enter, but you cannot see any text; this one just started in the past few days (I used it about a week ago w/no issues)

The websites work fine in Microsoft Edge Chromium.

The images attached are from Lowes.com - "FF" meaning Firefox, "EC" meaning Edge Chromium.

I also tried creating a new profile w/o all the security turned on. No luck - same problem.

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is simply grayed-out. WHY??? I didn't make any changes - these problems just started on their own. Also, none of my passwords for various websites are automatically available anymore.

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time passcode. This then sends the info to AmEx's 3rd party middle men, i.e. Adyen payments. At this point everything stops and the web page just hangs. No payments go through to AmEx, so nothing is charged to my account. I have now been told that " ...in all probability, it's your browser that's causing the problems with AmEx's third party service providers." This never happens if I use any of my other credit cards. So, is this a load of bull that AmEx are feeding me, or, is there a real issue with Mozilla/AmEx.

Any input is welcome before I go back to AmEx and tear a strip off them.

Many thanks.

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Hi,

For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my desktop version, and when I try to sync my mobile phone to my desktop there is a permanent error. I have downloaded about sync and it also shows multiple errors with my Sync.

I just started noticing that anytime I go to search for anything in my address bar that stars with the letter P, as soon as I type it I get this search suggestion:

"parent=menu________/"

I tried searching online what it is but couldn't find anything useful and don't know what exactly it is or how to get rid of it.

Anyone has any idea of what it is and why it's there?

after 3 days of fighting with Yahoo. all other browers let me use yahoo mail with no problem I can not use yahoo mail with firefox. I can open but not respond or delete Yahoo claims y ou have to do an update to allow me to use you and not chrome

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been working offline until today - I unplug from the internet unless I'm using it, to try to keep Microsoft out of my PC as much as possible - I'm really considering going back to Linux.)

Add-On Extension Icons are NOT showing. Complicated, but non-working, answers to this problem provided on the internet more than once over the years!

I need to get to some work items from my OneTab saves and cannot.

HOW can I install an older version over this one? HOW can wait to install new versions until they have been tested? HOW can I switch to only get "long term support" versions?

Thanks, Margaret Fennell

P.S. Is there a way to suggest to DuckDuckGo that they SORT their search results BY DATE the article was written and show the dates in the search results? That seems like a DUH.... to me.

Hello,

Firefox is my preferred browser but lately I will periodically have an issue where the text of an email will come through with random special characters (please see image attached). I tried running the browser in Private Mode and got the same result, but when I tried Safari there doesn't seem to be an issue.

Thank you in advance for any tips or thoughts!

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser.

I have auto-updates turned off because I would like to choose myself when to update the browser and really hate being nagged by the update popup to do so!!!

To be clear, I don't want to turn off updates entirely with the "policies.json" file that I've seen with other questions; I just want to disable the update popup and still be able to update periodically AT MY OWN DISCRETION.

I really don't know why it's so hard for FF developers to give us that popup disabling option. I have always suggested using FF to people I know for over 10 years, but will no longer do so and will be looking for an alternate browser if this continues.

FF is becoming more like Microsoft by trying to dictate what's best for us at the expense of user experience.