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  • Archived

Sponsored content on firefox

I am visiting mymother who likes to eat in a local supermarket where they have a cafe. I paid for our meal using cash and I did not use the in store wifi and did not inte… (read more)

I am visiting mymother who likes to eat in a local supermarket where they have a cafe. I paid for our meal using cash and I did not use the in store wifi and did not interact with any in store services.

I get back to my mothers apartment and open firefox to do some browsing, the first thing I see is a sponsored ad for the supermarket I have just been in.

So two questions, I understand that my phone number can become visible if I interact with a local service. But no interaction took place but they still worked out who I am and where I was. How was this done?

Secondly some financial interaction has presumably taken place between firefox and whoever controls the advertising for the supermarket. So they put out some kind of call to say "this guy has just been in our supermarket and we want to hit him with some linked content" and firefox have put up there hand and said "yep we got him right here, you pay us x and we will stick a link on his opening page"

So how does that work with firefox? so they say thay are a privacy web brower but they appear to have just sold me off to a supermarket?

Asked by heseltine.john 10 months ago

Last reply by TyDraniu 10 months ago

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password request

‘I had Firefox years ago with a now defunct email address. I reinstalled the app using my current address but it continually asks for my OLD password (which is lost). How… (read more)

‘I had Firefox years ago with a now defunct email address. I reinstalled the app using my current address but it continually asks for my OLD password (which is lost). How can I get rid of the password request’ for ‘Firefox’

Asked by kwbush 10 months ago

Last reply by Dropa 10 months ago

  • Archived

xpi file being blocked

My company IT security service is blocking jid1-MnnxcxisBPnSXQ@jetpack.xpi from running, which is located in C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\4k… (read more)

My company IT security service is blocking jid1-MnnxcxisBPnSXQ@jetpack.xpi from running, which is located in C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\4krcmzjv.default-release\extensions.

What does this file do?

Asked by erik.peterman 10 months ago

Last reply by zeroknight 10 months ago

  • Solved
  • Archived

download menu and bookmarking menu on toolbar has no text

other menus like the pop-up bookmark list menu is fine. i only have this problem with the download menu and the bookmarking menu. i only remember this happening after i s… (read more)

other menus like the pop-up bookmark list menu is fine. i only have this problem with the download menu and the bookmarking menu. i only remember this happening after i started to tweak and customize my windows 11 os, so maybe something in that process happened to break the text now but i have no idea where to look. i have cleared the startup cache, refreshed firefox and even uninstall/reinstalled it completely fresh (this is also what made me believe this is an os problem).

Asked by o' 10 months ago

Answered by zeroknight 10 months ago

  • Archived

Youtube shadow at the bottom of the video is too small

Shadow at the bottom of the video appears squished vertically so I can't see the popular moments graph above the time bar if video itself is way too bright. Cromium base… (read more)

Shadow at the bottom of the video appears squished vertically so I can't see the popular moments graph above the time bar if video itself is way too bright. Cromium based browser (Brave) on the left image, and basically fresh firefox

Asked by PinoguR 10 months ago

Last reply by zeroknight 10 months ago

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just today firefox randomly selecting multiple tabs

When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well. Also, I cannot… (read more)

When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well.

Also, I cannot close the tabs with the X but must right click for drop-down menu to close.

I can open new tabs, but that tab is becomes the anchoring selected tab, any other tab I try to go to then becomes selected, as well as every tab in between, none of which I can actually view, they are stuck.

I have tried "select all" in hopes of then de-selecting, but deselecting is not an option.

This is really holding me up as I have work to do and cannot view the necessary tab. I'm extremely frustrated.

LOL, as randomly as it starts, it stops...I wanted to take a screen shot, but no, everything is fine now.

Asked by kdf_333 10 months ago

Last reply by kdf_333 10 months ago

  • Archived

Some Websites don't function properly

I have some websites that don't work properly. For example: when I try to sign into Citrix to read a secure message, it won't open the page to do that. When I try to acce… (read more)

I have some websites that don't work properly. For example: when I try to sign into Citrix to read a secure message, it won't open the page to do that. When I try to access client information via my Humana broker login, it won't open that. I can accomplish these things in IE explorer, so what is going on with Firefox? I can't figure it out.

Asked by traci0612 10 months ago

Last reply by jimmy.wick90 10 months ago

  • Archived

Blocked website.

There is one website that I have used many times over the last 15+ years to purchase items. Now when I go to that website, all I get is a 'blank white screen'. I want to … (read more)

There is one website that I have used many times over the last 15+ years to purchase items. Now when I go to that website, all I get is a 'blank white screen'. I want to access that site again. Thanks

Asked by mgardneror 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Setting up a second laptop

I have bought a new laptop and want to install Firefox. I have attempted to duplicate the version on my first laptop, with the intention of scrapping it, this would alrea… (read more)

I have bought a new laptop and want to install Firefox. I have attempted to duplicate the version on my first laptop, with the intention of scrapping it, this would already have been duplicated all my details on the new laptop. Clearly I am simple creating a big mess. Please could someone put me straight? Brian

Asked by bec 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

My Imac desktop is not recognized as the one I've used for 5 years requiring verification on websites

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes.… (read more)

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Asked by judithknee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Broken "href=javascript:func()" functionality. Where to report?

I dont get the technical stuff, but I have this error and its very annoying, detailed well in this reddit thread: https://www.reddit.com/r/Steam/comments/1518uju/in_the_… (read more)

I dont get the technical stuff, but I have this error and its very annoying, detailed well in this reddit thread:

https://www.reddit.com/r/Steam/comments/1518uju/in_the_workshop_clicking_an_image_to_enlarge_it/

Asked by neiljwd 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How to show more pages when I right-click the "back button"?

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do… (read more)

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do so.

So how to show more pages when I right-click the "back button"? Or is there any way to go back to the 1st page of the tab?

Asked by hahahaha 10 months ago

Last reply by hahahaha 10 months ago

  • Solved
  • Archived

Links in pages produced from Javascript

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover … (read more)

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover over a link it shows one destination which is now three weeks out of date and downloads same when clicked. When I Inspect(Q) the relevant bit of script it shows the correct page for the current week. All other links from the current edition work as expected. The link works correctly on other days of the week. The IT support at The Times have no idea why this is happening and have simply asked me to do stupid things like clearing all cache and cookies relevant to their site. this has no effect whatsoever!

How can this happen and have you any help on the subject?

Asked by beb25hex12 10 months ago

Answered by zeroknight 10 months ago

  • Archived

TOTALLY HATE THE SEARCH IS IN THE AWESOME BAR OR URL BAR

PLEASE MOVE THE SEARCH BACK TO WHERE IT BELONGS AND NOT IN THE TOP URL BAR. IT IS A PAIN IN THE ASS FOR INSTRUCTORS, IT IS A PAIN IN THE ASS FOR STUDENTS. IT IS A PAIN FO… (read more)

PLEASE MOVE THE SEARCH BACK TO WHERE IT BELONGS AND NOT IN THE TOP URL BAR. IT IS A PAIN IN THE ASS FOR INSTRUCTORS, IT IS A PAIN IN THE ASS FOR STUDENTS. IT IS A PAIN FOR SENIOR CITIZEN WHO HAVE VISUAL IMPAIRMENTS... IT TOTALL SUCK! YES, I AM SHOUTING!

THE NEXT SUGGESTION IS TO MOVE TO EDGE. THAT IS COMING SOON I AM JUST SICK AND TIRE OF ATTEMPTING TO USE A SECOND RATE BROWSER.

Asked by dbmcclellan 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

new tab opens always on the right

When I pressed the "+" symbol at the right side of my tabs with the left mouse button, a new tab opens at the most right place. So far, so easy. When I pressed the same … (read more)

When I pressed the "+" symbol at the right side of my tabs with the left mouse button, a new tab opens at the most right place. So far, so easy.

When I pressed the same "+" symbol using the middle mouse button, the new tab opened right beside the active tab. Now, middle mouse button and left mouse button do the same thing.

Work around could be to open the context menu (right mouse button) of a tab, choose "new tab" an get a new tab right beside the tab chosen with the mouse pointer while pressing the right mouse button.

Did something recently change?

Asked by bbutscheidt 10 months ago

Answered by cor-el 10 months ago