Firefox Support Forum

Windows 11 updated to latest version, Firefox 118.0.2 64bit version.... My issue is when I view a website and try too highlight words the copy option isn't available, its there when I right click but it kind a faded out, Is there a setting I need to change or whatever? Thanks

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

Good day. I just noticed that saving a bookmark to an Amazon page shows the full address in the title of the bookmark now, instead of the description of the page. I checked and this does not happen on other sites, like YouTube, where the video title is still given correctly. This make it very hard to find the bookmarked Amazon items. Thank you for your help. Love Firefox! PS: I'm a Firefox "Power User" when it comes to Bookmarks. I have over 8000 bookmarks and regularly back them up. I have some other suggestions regarding Bookmarks in Firefox if you are interested. Regard, K

in AOL email on a MAC - if for instance I get an newsletter and the first page has a large picture when I go to print it the first page is blank including the text. Page 2 continues correctly. The only way I can print that image is to take a series of screenshots to cover that area. The email prints correctly in Safari and Chrome, which I don't like to use.

All of a sudden my visitor counters stopped working in Firefox . I have only ever used Firefox . I checked EDGE browser visitor counter visible . I checked CROME browser visitor counter visible . Cleaned and cleared my Firefox browser . No help . What is going on ?

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022 and the past month, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

My desktop is interrupted by Foxfire pop ups from an on line employment service. I want to uninstall their messages/ads, but can't even find the Foxfire menu page. I am not computer literate and am unable to follow instructions that don't seem to work! Please do not write in tech talk!

Due to a recent update, Firefox has changed its search results in the URL search bar.

I used to be able to turn off ALL search suggestions other than bookmarks. However, now it shows expanded results based on my bookmarks that are actually NOT bookmarked pages.

NOTE: This appears as separate behavior from Firefox Suggest. However it is linked to the settings for Firefox Suggest. The heading "Firefox Suggest" in the URL bar provides the correct link.

For example, I have a single page bookmarked from wrapbook, but instead of suggesting that bookmark it suggests the root domain/homepage.

I have no interest or purpose in visiting that homepage, but hitting enter it will autofill to that page. This is super annoying as it's not in my history or bookmarks.

Turning off bookmarks completely in Firefox Suggest settings fixes this behavior, BUT it means I have no access to my bookmarks from the URL search bar. This makes it a 3 step process to open bookmarks then, and is a poor UX design.

I have copied my settings and example screens below for reference.

I'm using the current version 118.0.2 (64-bit). Windows 10 Pro x64

Previously I turned off all search suggestions and it worked correctly. Just FYI, I also whitelist all websites and use restricted/strict cookie settings. The only cookies that are retained between sessions are those that I manually add to the "exceptions" section of settings. All other history and cookies are cleared.

I monitor the temperature of my PC's CPU with a program called Core Temp. The CPU gets up to 140 degrees Fahrenheit when watching videos. Stayed between 100-115 degrees Fahrenheit when I was using Chrome. The temperature is around 98 as I write this, no video playing. Why is this?

Hi, Hope you all are doing well. I recently checked my website [removed] on different browsers. Website is working fine with most of the browser, but when i checked it on Firefox i got an error in DevTools "Image corrupt or truncated". What does it mean? This is a category image and present on sidebar of website. But all other images are same, i mean with same size and format. Why exactly this image is creating an issue?

Kind Regards, Hassan Mujtaba

Hi ! J'utilise firefox depuis très longtemps sans me rendre compte qu'il connaissait ma position, et n'ai pas de problème avec ça. C'est quand j'ai voulu lui dire que j'habitais aux États-Unis pour changer la langue et le type de résultats (correspondant à ce dont j'ai besoin, mes études et recherches) que je me suis retrouvé coincé ; il ne m'affichait que mon adresse, toujours des résultats en français et aucun résultat pertinent malgré ma langue anglaise. Que faire ?

Merci par avance, Jacques.

I am trying to get pocket recomendations in Firefox. I do not have 'browser.newtabpage.activity-stream.feeds.system.topstories' in about config to set to true to get pocket recommendations. This happened after latest update.

I uninstalled Firefox and reinstalled with version 18.5 installer with same issue, no recommended pocket.

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not fully upload (locking up at 75%). I looked at gmail help and the recommendation was to flush cookies and cache. I did this and have had problems ever since. GMail: Connecting to gmail is a hit or miss affair - it mostly does not work at all but on rare occasions it does connect. If it does load it is very slow, often I cannot change tabs or access labels. I cannot switch inboxes to other accounts. I mostly cannot send emails (though very occasionally I can). When trying to switch accounts it mostly just says something went wrong but once or twice it has brought up the list of accounts but I cannot select one. I can rarely send an email - it is very slow, it says working but mostly nothing happens. Sometimes an Oops 01 error message appears. I have not been able to attach a file to any email I have tried to send. I am seem to be receiving emails without issue. [Gmail mostly works on Chrome but sometimes I have trouble sending].

Google Search: When I use Google as a search engine I often get only a white screen but it will sometimes bring up a screen of search results however when I click on the link either nothing happens or it is really slow to load the page - once the page loads navigating around the site is normal.

I have no issues when using Duck Duck Go or if I type the address into the address bar or it is a book marked site.

YouTube: I can rarely connect to Youtube using Firefox - it mostly just sits at a white screen with the address in the address bar but nothing happening. If it does connect it is incredibly slow at searching or changing screens. I often get a message saying I am not connected to the internet but I am because I have other things open and operating.

Google docs: I cannot access google docs using Firefox but can using Chrome.

I have no issues with online gaming or streaming sites. It seems to be only google related services that are giving me grief.

A few hours ago, I had a problem logging in to pCloud. I didn't have any problems until recently, but now I get the following message: Secure Connection Failed

An error occurred during a connection to my.pcloud.com.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

How do I resolve this situation and continue using pCload through Firefox?

Thanks, Alex

Up through Monday, 10-16-2023, I could play Amazon Prime Videos. As of Tuesday, 10-17, I no longer can. I can do this on other browsers, e.g. Chrome and Safari. Can this be fixed or do I need to stop using Firefox?