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Firefox insists on displaying downloaded pdf files rather than allowing Acrobat to view them

When I click on a pdf file, Firefox opens and displays the file, rather than handing it off to Acrobat, which is my preference. I'm running Firefox 122.0.1 and Windows 11… (read more)

When I click on a pdf file, Firefox opens and displays the file, rather than handing it off to Acrobat, which is my preference. I'm running Firefox 122.0.1 and Windows 11 Firefox seems to ignore the settings in General, Applications. (See attached image)

    If I set to Always Ask, Firefox displays the file without asking.
    If I set to Save File, Firefox does not save the file.  It displays pdf instead.
    If I set to Windows Default Application, Firefox displays the file.  
         (Note: Acrobat is set in Windows as my default app for pdfs.  If I find a pdf with Windows Explorer and open it there, Acrobat is launched and it displays the file.  IOW I've confirmed that Acrobat is set as my default app for pdfs)
    If I set to Acrobat, Firefox displays the file.

I see nothing in Firefox Settings showing an Add-in for pdfs Any ideas?

Asked by Ken Brown 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

"Verification of this link failed due to an error"

"Verification of this link failed due to an error" when selecting a hyperlink. I then select "Skip verification" and the link is made. This happens on all hyperlinks. H… (read more)

"Verification of this link failed due to an error" when selecting a hyperlink. I then select "Skip verification" and the link is made.

This happens on all hyperlinks. Has been happening for at least 6 months.

How can I fix or prevent this message? Thank you.

Asked by davidmishan 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

No GMAIL access

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable t… (read more)

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable to access my emails. If I close Firefox and open the Chrome browser, I get access to my g-mail. I have tried clearing cache and cookies but my g-mail still will not open using Firefox. Do I have to ditch my Firefox and start using Chrome as my default browser just so I can get my email? Do you have any suggestions? FYI, I am not a 'computer tech'. I am retired. Hopefully your suggestion/recommendation will not be too complex for the typical/basic PC user.

Asked by jdub22451 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

MetaCert extension.

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. … (read more)

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. This is not a problem on my other PC. Look forward to your help/suggestions. Best, Stephen Rodgers

Asked by stephengl.rodgers 3 months ago

Last reply by cor-el 3 months ago

How do I get out of incognito mode on Firefox android?

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard whic… (read more)

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard which I find close to unreadable.

Asked by jlafferty 3 months ago

Last reply by TyDraniu 3 months ago

Automatyczna aktywacja filtrów

hi For several days now I have been receiving the message "Automatic activation of filters". It goes away after a few seconds but is extremely irritating, how to turn it… (read more)

hi

For several days now I have been receiving the message "Automatic activation of filters". It goes away after a few seconds but is extremely irritating, how to turn it off?

Piotrek

Asked by Myszoor 3 months ago

Last reply by jonzn4SUSE 3 months ago

I can't go on github

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no… (read more)

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Asked by XEKO 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Add links to start page

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and la… (read more)

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and latest (Feb '24) FireFox...... how can it be so non-intuitive? I can't find an option anywhere...

Asked by chris.douglass 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Amazon wont load WAY too slow only partiallyy loading

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my … (read more)

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my settings show tab) It causes other websites to run slow i turned off my ghostery , ran in trouble shoot mode, amazon works fine in chrome ( which i downloaded just to check , please don't make me go to chrome )


I've been with firefox since netscape 1

Asked by cyntaur 3 months ago

Last reply by cor-el 3 months ago

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (read more)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 3 months ago

Last reply by cor-el 3 months ago

PRivate window

Before, when I started to write an address, firefox did not remember and I have to write it. That was fine. Now, it remembers everything and everything is kept in the his… (read more)

Before, when I started to write an address, firefox did not remember and I have to write it. That was fine. Now, it remembers everything and everything is kept in the history despite I close the private and open it again. Any other person can open the private again and see the last thing you were doing. No real private browsing, no fun

Asked by Jose M (innovatest) 3 months ago

Last reply by TyDraniu 3 months ago

problem z automatycznym otwieraniem plików

Po przeinstalowaniu systemu i wgraniu Mozilli mam problem z otwieraniem plików. Brakuje mi możliwości jak ze zdjęcia, które jest z instrukcji jak to robić. Przykładowo pl… (read more)

Po przeinstalowaniu systemu i wgraniu Mozilli mam problem z otwieraniem plików. Brakuje mi możliwości jak ze zdjęcia, które jest z instrukcji jak to robić. Przykładowo pliki .pdf zapisuj się i otwieraj od razu, wszystko fajnie. Ale już pliki .msg czy .eml nie chc otworzyć się automatycznie w Outlook'u i nie widzę nigdzie opcji zaznaczenia "zawsze otwieraj podobne pliki" czy jak to tam szło dokładnie. Bardzo proszę o pomoc gdyż bardzo mocno utrudnia to pracę i użytkowanie przegladarki.

Asked by p36476547 3 months ago

Last reply by cor-el 3 months ago

Blocked

When I try to access https://smh.com.au I get the following response: Blocked You have been blocked from viewing this page. Please check your browser settings and t… (read more)

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?

Asked by swindell 3 months ago

Last reply by cor-el 3 months ago

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 3 months ago

Last reply by cor-el 3 months ago

Most videos have either no sound or don't play

Videos (with the exception of those on YouTube) have no sound, and in some cases such as Amazon or Plex, fail to play at all. Amazon directs me to plugins, and to select … (read more)

Videos (with the exception of those on YouTube) have no sound, and in some cases such as Amazon or Plex, fail to play at all. Amazon directs me to plugins, and to select 'Always Activate' on Widevine Content Decryption, and to update plugins. This was already the case and had no effect. Plex, in some cases, simply gives the error: 's4032 (Manifest)', though this could be a different issue. Other videos on Plex have the same problem of no sound. This problem doesn't occur on other browsers like Chrome or Edge.

Asked by jam65536 3 months ago

Last reply by cor-el 3 months ago

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (read more)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 3 months ago

Last reply by TyDraniu 3 months ago

articles requiring subscriptions

I wish you would stop carrying articles from sources that do not allow pocket subscribers to read them without an individual subscription to the article source. One notab… (read more)

I wish you would stop carrying articles from sources that do not allow pocket subscribers to read them without an individual subscription to the article source. One notable example is the New York Times. it is not possible to read an article from them because when someone clicks on the article of interest, it is not visible unless that person signs up for a subscription to the NYT. So, for all of your readers who like to peruse interesting and thought provoking articles, but do not wish to sign up for multiple subscriptions, why even carry articles from sources that cannot be read to start with? this is VERY annoying! Thanks.

Asked by pat1956 3 months ago

Last reply by Paul 3 months ago

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago