Firefox Support Forum

Hello, I was on vacation and notice that an unnamed device was uploading and downloading a lot of stuff. I have a eero router and clicked pause. When I got home I found out that I had no internet on my PC and that it was the unnamed device. All of the other things in my house are working great. I clicked on resume in my eero app and it showed that it was no longer paused. My computer still has not internet and Firefox says, PAUSED, and SSL Error Bad Certificate domain. I have restarted my internet, my router, my eero app, my phone, my computer. Uninstalled my eero app and reinstalled it. I would appreciate any help as I really don't want to uninstall Firefox. Thank you, Jeannine

My Firefox is having some problems relating to audio.

If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up when I'm playing a video on YouTube, Twitter, Vimeo, and so on.

Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here here and here.

I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.

Ever since I switched to Firefox I've noticed many websites with embedded Google Maps don't work properly on Firefox. It got really annoying but I ended up opening those websites on Chrome. I tried troubleshooting by clearing cache, disabling themes, and trying private mode but no dice. After some searching I came across a suggestion to disable WebGL (set webgl.disabled to true in about:config). That fixed the map issue but wondering if there's a solution that allows me to use these websites without disabling WebGL.

Attaching screenshots of the map issue with WebGL enabled and the fix with WebGL disabled.

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't have) but nothing makes them reappear. While I can access these bookmarks from the menu bar, I want to see it in my bookmarks toolbar. It did not fall off into my customized overflow either. Whaaaatttt is going on? I need to put it back asap without spending hours trying to make this simple thing happen. Also, why did it disappear? And why won't a sync bring it back?

I open up a new tab, go to the address bar, search for anything with DuckDuckGo, and select a result. When I press back, it doesn't go to the search results, but instead goes back to the home page.

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F

link from a message to me in my email. Can't sign in . Keeps asking me to register and rejects my registered name. For the last couple years, intermittently.

I've been able to use Firefox seamlessly since making it my default web browser, until last week. Since then every time I try to connect to juno.com, I receive the message below:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

   Because I need access to this server, I've tried a variety of ways to connect with it and everyday, I waste a large amount of time, but everyday, eventually I'm able to open a link and access juno.com.    I know that there are better email servers, but because I've had this one for over 30 years and do business all over the world, with  a wide variety of people, I need to keep this account active.

   I'm hoping that you can help me solve this issue.

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

My Amazon prime movies suddenly pause, the wheel turns, doesn't start again. Movies are stopped. This doesn't happen with MS Edge, but does happen with Firefox. How to fix this?

I'm using a desktop browser on a computer.

In the last month or so I have noticed that conducting a search in Firefox (version 116) from the URL bar produces extremely slow results. The exact same search in Chrome gets results within a second or two. Firefox can take 10 seconds or longer.

On the other hand, conducting the search from google search bar on firefox works fine. The default search engine for Firefox is google. I switched from use URL bar for navigation and searches to create a separate search toolbar, but that search was just as slow. So the problem with firefox is limited to searches from the URL Bar or firefox's own search bar.

I have seen this problem reported in the past a few years ago, but those threads are archived.

Sometimes on my Mac I want to open a image that could be opened in a new tab, directly into the Preview app (the default photo viewing app). It would be great if I could have a context menu option when right click images, to open them in the app, I wonder if there’s an addon to do this.

I had about 100 tabs open but when I opened up my bowser they had disappeared from the 'Recently Closed Tabs' list and the vast majority don't appear in my History.

How do I recover the Tabs?

TIA

I hate twitter, yet all I have to do is touch the search bar and I see the fascist, vile 'X' suggested for me. I've tried everything and there's nothing that seems to get rid of it, like the vile roach that it is. It's like seeing a swastika every time I use the computer. Do I have to see it every day or can I get rid of it? Any help would be greatly appreciated! Not an 'X' fan, Tony

Can't access my e-mails on comcast/xfinity..get error message " SEC error Revoked Certificate (Firefox)"..&..."idm.xfinity.com Peers certificate has been revoked...",,contacted Xfinity after 20 minutes they told me to contact my computer mfr HP..I did....signed up for tech service...they spent 1 1/2 hrs.. trying to fix problem get a fix that worked for 1 day...doesn't work any more... need to access emails..am 89 yrs old...not a computer person...need these e-mail contacts to maintain my basic needs....is there anybody out there to help.? can't get an email response... is there a telepone # to call? my tel number is xxx xxx xxxx....thanks

Hi, I've been using Firefox for decades and been saving passwords in it without any second thoughts, thinking they were fully secure.

Today I had to install a Yandex Browser for my work for the first time in my life (on a new clean Windows 10). It also asked to "make changes on my device", and I rejected it. What happened next absolutely terrified me. It immediately grabbed all the tabs, the sessions and, most importantly, the years worth of passwords from my Firefox. Does it mean that they just lie there unprotected, and any random piece of code even without the administrative privileges can just take them? I'm pretty sure I didn't click anything related to legitimate data sync.