Showing questions tagged: Show all questions
  • Solved

Assistance with Password Management Requested

I am seeking help in arranging for FireFox to prefill login forms on websites. For most sites it already works. There is on site where I have been unable to get the log… (read more)

Asked by carla 5 months ago

Answered by carla 5 months ago

  • Solved
  • Archived

Strange Text - FireFox on Mac

Firefox on my mac has recently started displaying strange text in any windows where the browser itself chooses the font. I verified that the font settings are default, an… (read more)

Firefox on my mac has recently started displaying strange text in any windows where the browser itself chooses the font. I verified that the font settings are default, and the issue persists. Screenshots attached, any ideas?

Only my mac has this issue, my iPhone, as well as two Windows PCs all on the same account do not present with this.

Asked by Mike Kemp 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Reorder extensions

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I w… (read more)

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Asked by alizabgold 1 year ago

Answered by AliceWyman 1 year ago

  • Solved
  • Archived

Bug report: Cursors appearing next to buttons after clicking on them in v120.0

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other… (read more)

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

Asked by John Neiberger 6 months ago

Answered by zeroknight 6 months ago

  • Solved
  • Archived

Can't enable USB Devices about:debugging

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l L… (read more)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Asked by snakedoc.md 1 year ago

Answered by snakedoc.md 1 year ago

  • Solved
  • Archived

Can't find where to update my details for donate@mozilla.

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it.… (read more)

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Asked by firefox1859 2 years ago

Answered by firefox1859 2 years ago

  • Solved
  • Archived

Problem Composing New Email--Yahoo Mail in Firefox Browser

I use Yahoo mail from my Firefox browser (mail.yahoo.com). Today Firefox won't let me begin a new email. I click the "compose" button, which should open a new blank ema… (read more)

I use Yahoo mail from my Firefox browser (mail.yahoo.com). Today Firefox won't let me begin a new email. I click the "compose" button, which should open a new blank email, but nothing happens. I tried in Safari and I can do it there. Please advise and thanks for your help.

Asked by jimhyden 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Firefox View Empty

Having a hard time trying to figure out why Firefox View would be completely empty every time I check it (see attached image). I use Firefox all day long on my desktop an… (read more)

Having a hard time trying to figure out why Firefox View would be completely empty every time I check it (see attached image). I use Firefox all day long on my desktop and phone. My account is synced on both. Is there a settings I'm not aware of?

Thanks for help.

Asked by fyonnetti 7 months ago

Answered by Terry 7 months ago

  • Solved
  • Archived

fake "update available" for firefox

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox" … (read more)

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Asked by raul.films 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

insecure ssl certificate or cipher

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this ca… (read more)

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Asked by larry 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (read more)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unable to install Net Gear router to initiate internet connection for my Mac Book Air.

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purc… (read more)

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Asked by jimgalo 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Whatsapp web shows UTC time

Hello, On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and n… (read more)

Hello,

On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and not as per the system time(IST, in my case).

- web telegram shows correct timestamps, opened in same browser session - web whatsapp on Chrome shows correct timestamps - fingerprinting is set to false(was not touched at all).

Any idea what could be wrong? Thanks. -Sachin

Asked by sachin.powar 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Full screen video does not fill screen horizontally Mac

When I watch fullscreen videos in another browser (Chrome, Safari, etc.) on my Mac the video fills the entire screen. For some reason when doing the same in firefox the v… (read more)

When I watch fullscreen videos in another browser (Chrome, Safari, etc.) on my Mac the video fills the entire screen. For some reason when doing the same in firefox the video does not reach to fill the entire screen and instead only occupies the middle. I tried screenshotting to illustrate this behavior but the screenshot was restricted to this middle zone as well. It seems like somehow firefox is shrinking the display size when no other browser exhibits the same behavior.

It also seems like if I want I can drag the video window around in fullscreen moving the whole video player around my display. I shouldn't have to drag the thing around to get the video to play right.

Asked by Awesomepandapig 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (read more)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 8 months ago

Answered by cor-el 8 months ago