Showing questions tagged:

Lost profile, tabs, passswords

Hello, My Firefox app was crashing, so I turned off my computer. When I turned it on, Firefox was completely reset: no profile, app initialization... I also cannot find m… (read more)

Hello,

My Firefox app was crashing, so I turned off my computer. When I turned it on, Firefox was completely reset: no profile, app initialization... I also cannot find my profile into my files.

Could you help me please ?

Open 1

Slow loading on pages that have resourses that do not reply or are slow.

When loading some pages, after the latest update to Firefox, I noticed that many websites started, loading slowly or waiting for other content requested by scripts to tim… (read more)

When loading some pages, after the latest update to Firefox, I noticed that many websites started, loading slowly or waiting for other content requested by scripts to time out before continuing to load the content of the page. Some taking 20-100 seconds to throw an http error/timeout in the network tab. I even tried it having all my extensions disabled, vanilla FireFox and I still have the above issue.

The only fix I have now is using uBlock or some other plugin to block the url's of resources that are not loading or have been timing out. One such website/url being cdn.cookielaw.org has been the worst making it seem like some websites were straight up broken and unable to load.

Anyway I have fixed this issue by doing the above and blocking the urls of content that doesn't load but I don't think this is intended behavior as I can't reproduce it on other browsers besides FireFox.

Open 1 11

Invalid SSL

I am running windows 11. I routinely use firefox to access wireclub.com. Two days ago I started getting the following error: We encountered a problem when completing … (read more)

I am running windows 11. I routinely use firefox to access wireclub.com. Two days ago I started getting the following error:

We encountered a problem when completing your request.

We have been notified and are attempting to fix the problem as quickly as possible.

Invalid SSL certificate

The origin web server does not have a valid SSL certificate.

   Ray ID: 9eee0086ced8439d
   Your IP address: 2600:4041:59b2:8c00:c9fa:28ce:b4cb:4bfc
   Error reference number: 526
   Cloudflare Location: Newark

I tried clearing my cache that did not work. All other sites other than wireclub.com are working fine. I can access wireclub.com with Microsoft edge no problem. Any suggestions

Open 2 10

Downloading pdf

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox … (read more)

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox - just not my bank statements! I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options. I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing. I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.

Any clues how I can resolve this?

Open 5 1 62

Turn off Firefox VPN

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN I have been using this browser since Andreson first put it out there. Get out … (read more)

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN

I have been using this browser since Andreson first put it out there. Get out of my business or I will get out of yours

Open 2 2 12

fire fox keeps crashing up to 8 times per minute why?

why does my fire fox keep crashing the screen goes black i get tab just crashed already updated and cleaned my ram and did everything i could think of and still crashing … (read more)

why does my fire fox keep crashing the screen goes black i get tab just crashed already updated and cleaned my ram and did everything i could think of and still crashing am still crashing on troubleshooting mode

Open 1 3

How do I delete the Firefox PDF Signer Extension from my PC?

Recently, when I bring up a PDF document, there is a promotion for a signature that appears on the right side of the document. When scrolling, that side of the document … (read more)

Recently, when I bring up a PDF document, there is a promotion for a signature that appears on the right side of the document. When scrolling, that side of the document can't be read, if you want to print, it obscures the printer properties. I have no need of a signature for anything I do with PDF documents, so how do I get rid of the promotion? The promotion reads: "Sign on the dotted line---or anywhere! "Draw, type, or upload your signature, then place it exactly where you want. Save your go-to signature for next time."

Open 1 9

How do I get firefox to play sound?

how do I get sound on firefox? I mean, I have other browsers that I can listen to music with or watch youtube on, but firefox won't do it for me. I'm working on win 11 a… (read more)

how do I get sound on firefox? I mean, I have other browsers that I can listen to music with or watch youtube on, but firefox won't do it for me. I'm working on win 11 and with the latest firefox

Open 1 5

Why can't I sign into my Mozilla account from my Firefox browser?

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozill… (read more)

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

Open 3 2 14