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  • Solved

Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's j… (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 5 months ago

Answered by novashmtv 5 months ago

Youtube glitching out

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing pr… (read more)

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing properly. I couldn't shut off annotations, for example, and then there were times when the browser would say that the page was slowing down Firefox (often taking up to 60% of memory in my task manager, which should not be possible). Other times I couldn't pause a video. or if I closed the vdeo out, it would still briefly play audio from it in the background. I tried clearing the cache and later my temp files in my laptop and checked other sites to see if similar issues occur. None of them seem to be affected by this. I even shut down the computer and retarted it while putting it on the charger during startup to clear any bugs via power cycle and this is still happening on and off. Anyone have a clue what's going on?

Asked by Marc7 1 week ago

Default text / graphic and programed text / graphic both being displayed on html objects

Numerous websites are displaying both default and programmed text / graphics on html objects. Using Firefox 107.0.1 (64-bit) on Win10. Prevents use of many web pages. Exa… (read more)

Numerous websites are displaying both default and programmed text / graphics on html objects. Using Firefox 107.0.1 (64-bit) on Win10. Prevents use of many web pages.

Examining pages with Firefox developer tool indicates some type of standards problem with the offending objects. Problem is wide spread with Firefox. Chrome and Edge display same pages ok.

Asked by bob.true 5 days ago

  • Archived

pboblems with webpage display for NCBI microbial genomes database

Dear sirs, I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping us… (read more)

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

Asked by sbberes 7 months ago

Last reply by MarkRH 7 months ago

  • Solved
  • Archived

Scrolling comment sections not working in the latest Firefox

I just upgraded to Ubuntu 22.04 and along with that I upgraded Firefox. It's no longer possible to scroll the comment section of articles, just the main page. I've seen t… (read more)

I just upgraded to Ubuntu 22.04 and along with that I upgraded Firefox. It's no longer possible to scroll the comment section of articles, just the main page. I've seen this on both the National Review and the NY Times. The scroll bar is also not persistent, it only shows up when the mouse is over it. Is there a way to fix this or is this a bug in Firefox 100.0?

Asked by bjrosen 7 months ago

Answered by Terry 7 months ago

  • Archived

Discord Can't Speak Messages

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the set… (read more)

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

Asked by Mike The Performer 7 months ago

Last reply by Mike The Performer 7 months ago

  • Archived

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook. FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again.

Asked by fu22 7 months ago

Last reply by Terry 7 months ago

  • Solved
  • Archived

Problem with version "100"

I've downloaded your new version"100" a few times and have found the same problem as a few others. I've tried re-installing a few times, and even after completely un-ins… (read more)

I've downloaded your new version"100" a few times and have found the same problem as a few others. I've tried re-installing a few times, and even after completely un-installing older versions, including clearing cache data etc., but the same thing happens. Are there a few 'bugs' to fix in the new "100" version or is another browser sabotaging this version in some way? I didn't have problems with earlier versions.

Asked by noel5290 7 months ago

Answered by FredMcD 6 months ago

  • Archived

Firefox v.99.0.1 does not process klarna.com website correctly

In order to reproduce: 1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_… (read more)

In order to reproduce:

1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_campaign=header-login-link&utm_medium=referral&utm_source=klarna 4. (you should have an account, if not just create one and proceed with following step) 5. click on [sign in] 6. enter email assigned with your account 7. click on [Confirm and Continue] 8. (a verification code is sent to the email or phone assigned with your account) 9. enter verification code 10. page will redirect to https://app.klarna.com/ and will show a frame where to adjust settings about how klarna will collect data by tracking technologies. 11. click on any button to close that frame (accept all / required settings only,...) ---> Does not work :-(

Asked by sternenfaenger77 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.op… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 7 months ago

Last reply by FireFoxFan1 4 months ago

  • Archived

Login issues with TikTok, "too many attempts" error

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTo… (read more)

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

Asked by Jefferson 7 months ago

Last reply by Terry 7 months ago

  • Solved
  • Archived

Firefox 100, Google Services disconnects after a few minutes of having a tab open.

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services… (read more)

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

Asked by mcg 7 months ago

Answered by Terry 7 months ago

  • Archived

A Specific Profile Name Triggers a Problem w/Firefox Accounts

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want … (read more)

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?

Asked by Hassan Khalloof 7 months ago

Last reply by Hassan Khalloof 6 months ago

  • Archived

PR_CONNECT_RESET_ERROR

I used to be able to access my HSA web site but now I get the Firefox error above. I have disabled my firewall, cleared my cache and still am unable to access the web sit… (read more)

I used to be able to access my HSA web site but now I get the Firefox error above. I have disabled my firewall, cleared my cache and still am unable to access the web site. Can someone help?

Asked by tpdaly28 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Recent update made my website menu buttons nonfuntional

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. … (read more)

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. Please check Gardenerd.com. It still works fine on Chrome, so I know it's not my website. It's Firefox. Please put it back so people can access my site content like before.

Asked by christybeth1 7 months ago

Last reply by FredMcD 6 months ago

  • Archived

Can no longer "Sign in with Google"

(This issue has been happening for several months, perhaps even a year or more) My issue's example is me trying to log in to Duolingo. When I try to log in with google, a… (read more)

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Asked by ella 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Solved
  • Archived

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within fi… (read more)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 6 months ago

Answered by nz.jason.duncan 6 months ago

  • Archived

Unable to use MyHeritage since firefox 100.0 on mac

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS. E.g. I get a page not fully loaded. my… (read more)

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS.

E.g. I get a page not fully loaded.

myheritage.fr works fine in private browsing and on iOS.

I tried to reload the page bypassing the cache and force a fresh retrieval: Mac=Command+Shift+R

It works "fine" for the current page. However, when I go to another page of the website then the new page gets broken.

I also tried to :

  • Clear cache and local storage
  • Deactivate plugins and themes
  • Change the Network.dns.disablePrefetch value
  • Change the dom.storage.next_gen value
  • Use the safe mode
  • Use the recovery option

None of the above work. Not to mention that the website works well in private browsing and on safari.

Thank you in advance for your help.

Asked by hare-emi 6 months ago

Last reply by hare-emi 3 months ago

  • Solved
  • Archived

file downloads

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reaso… (read more)

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP.

The bypass is : One has to copy the link and insert in in the new page of FF.

The solution would be to change FF code.

Thank you.

Asked by Webmaistre sur Alcatel 5041C 6 months ago

Answered by Webmaistre sur Alcatel 5041C 6 months ago