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Firefox not loading after clearing cache and cookies

Hello, Firefox has begun refusing to connect to the server after I clear the cache and cookies. This is new as I usually clear everything several times while shopping or… (read more)

Hello, Firefox has begun refusing to connect to the server after I clear the cache and cookies. This is new as I usually clear everything several times while shopping or browsing commercial sites to prevent tracking. It has never been an issue until recently. I've also noticed that clearing cache/cookies no longer actually clears them - they remain visible as a number on the preferences page as well as listed in the about:cache list - even after I've cleared them using the drop down box from the menu bar History tab. This is definitely a bug.

I've had to clear everything, shut down Firefox, then RESTART! the entire computer to get Firefox to load once I manage to clear everything. Can anyone explain what is happening without telling me, "there's no need to clear the cache and cookies mid-sesh - it will clear when you close Firefox". I don't want, for example, youtube tracking my browsing after I watch a video then leave their site. I have a vpn/ghostery/adblock etc so it may not technically be necessary but I feel safer when I manually remove them. This used to be easily possible. What has changed? Thank you.

Asked by AnsonA 4 days ago

Is My Browser Compromised?

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not… (read more)

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not being managed by an organization. Is my browser compromised?

Asked by jclane64 3 days ago

Last reply by jclane64 3 days ago

Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (read more)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Asked by Firefox_Bug_Report 3 days ago

Last reply by jscher2000 1 day ago

How to disable mDNS in Firefox?

On Linux, when running: sudo netstat -lnp I get the following output: Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Addre… (read more)

On Linux, when running: sudo netstat -lnp

I get the following output: Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name udp 0 0 0.0.0.0:5353 0.0.0.0:* 2436/firefox

I see that Firefox listens on UDP port 5353 (mDNS). I do not like that, since the computer has public IP address. I tried to look for ways how to disable mDNS in Firefox, without any luck.

Please could anyone advise how to disable mDNS in Firefox?

Asked by GoodMirek 3 days ago

deletion of firefox account with the email address d2onovangregg@yahoo.com needed as i have no longer got access to it

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT d2onovangeregg@yahoo.com as i have no longer got access to it … (read more)

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT d2onovangeregg@yahoo.com as i have no longer got access to it

Asked by donovangregg 2 days ago

Unable to access "my social security account" on ssa.gov Of course ssa support claims Mozilla Firefox Browser is issue 202110211333

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the i… (read more)

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the issue 202110211333

It's been over 2 months I have been attempting contact with them by phone, email, online. I have cleared cache, updated browser, etc. Please assist.

Gratitude's in advance!

fyi: image upload keeps cycling....sending without images.

Asked by Jerlynn 2 days ago

Last reply by cor-el 2 days ago

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 2 days ago

Last reply by cor-el 1 day ago

facebook container

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings wi… (read more)

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings with firefox.

Asked by grnlksea 1 day ago

Last reply by cor-el 1 day ago

  • Solved

The Ultimate Firefox Privacy & Security Guide [about:config]

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to … (read more)

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to browser.safebrowsing.phishing.enabled,and after, are what I'm most curious about - mostly since the name Google is attached.

Others: - dom.event.clipboardevents.enabled [copy and paste tracking] - network.http.sendRefererHeader [hyperlink tracking]

Website for reference: https://proprivacy.com/privacy-service/guides/firefox-privacy-security-guide

I understand a lot can change within a year, but before breaking something, I wanted to ask if changing any of the above settings, particularly those having to do with Google, will cause damage to the browser itself. -thx

Asked by jazz 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Whats the difference between "active logins" and "cookies" when deleting history

When deleting Firefox' history I can choose to clear "active logins" and/or "cookies". But "cookies" are mostly used to store information about "active logins". So there … (read more)

When deleting Firefox' history I can choose to clear "active logins" and/or "cookies". But "cookies" are mostly used to store information about "active logins". So there seems to be some overlap. I'm interested in the technical difference between the two. I suspect "active logins" is clearing only session cookies, while "cookie" is clearing also/only non-session cookies? But I haven't been able to find reliable documentation on these details. Could someone help me out?

Asked by don119 1 day ago

Answered by don119 1 day ago

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 1 day ago

Last reply by Ramen 1 day ago

Delete History Not Working

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working. I have also gone through most of the tips and… (read more)

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working.

I have also gone through most of the tips and tricks offered via your online support library.

Any advice would be appreciated!

Best,

Robert

Asked by footprintdigitalnyc 1 day ago

Last reply by cor-el 1 day ago

FireFox 93.0 does not work sandboxed

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version). FF 92.… (read more)

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version).

FF 92.x worked fine with Sandboxie+.

FF 93.0 does not.

FF 93.0 sandboxed will not open sites, including National Weather Service ones, local TV stations news sites, national news sites (e.g. Huffington Post), or will take 10+ minutes to open the sites that it will open.

Again, 92.x did not have these problems.

I've looked at the Settings values, and see no difference between the ones I had in 92.x and the ones in 93.0.

The latest Chrome (ugh) version works fine sandboxed - opens sites w.o. problems.

Is there a fix?

Thanks.

Asked by sfbillm 23 hours ago

Last reply by cor-el 22 hours ago

  • Solved
  • Archived

My computer has been hacked and now I have chrome://weave in my passwords

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolon… (read more)

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

Asked by dleggo 8 years ago

Answered by cor-el 8 years ago

  • Solved
  • Archived

How do I get rid of unwanted social API in Firefox ?

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind … (read more)

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind of malware. Options disable / enable are not sufficient to be safe and security in Firefox is corrupted by social API.

Social services and features must be implemented only as a simple optional extensions and nothing more.

Asked by gregorys 8 years ago

Answered by gregorys 8 years ago

  • Archived

browser.pagethumbnails.capturing_disabled - should be set to false. Check https://developer.mozilla.org

Most sites make a lot of noise about browser.pagethumbnails.capturing_disabled - and they repeat just one after another that this should be set to "true" to prevent thumb… (read more)

Most sites make a lot of noise about browser.pagethumbnails.capturing_disabled - and they repeat just one after another that this should be set to "true" to prevent thumbnail storage. But when you look at the right source, like: https://developer.mozilla.org/en-US/docs/Mozilla/Preferences/Preference_reference/browser.pagethumbnails.capturing_disabled

true (default)

   The application creates screenshots of visited web pages.

false

   The application doesn't create screenshots of visited web pages. 

The name of the parameter is confusing. But it seems that it should be set to "false" to prevent thumbnail storage. And the right question should be about reading abilities ;) But I will ask another one - does Mozilla will try to conntact with those sites and say them that they are wrong? Have a nice day folks! :)

Asked by BluesowyKocur 8 years ago

Last reply by jscher2000 8 years ago