Firefox Support Forum

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

I'm getting popup notifications from customer-service25.higherincomejobs.com and jobsflag.com, even though I've gone to those sites and unsubscribed. Is this a virus? Is there a way to get the popups to stop?

I'm attaching a screenshot showing one of the notifications in the lower left corner of my screen.

Any help would be appreciated.

A few days ago I was downloading a ZIP file and was warned that "This file contains a virus or malware". Fine, thank you for telling me but now how do I seeing the same warning every time I start Firefox? The file in question does not exist on my computer so far as I can tell and I did a thorough search through 3.5tB of storage on the machine to make sure. How do I stop this warning?

I had several windows open in Firefox. These have disappeared but I'm not sure exactly when it happened.

'Restore the previous session' does not help as it only restores a single window. I need to go back in history (I have backups so can refer to older files if needed). I have checked 'session-store.backups' and have several .jsonlz4 files, ranging from early October to late October. The older versions are much larger.

Do these files contain my older session data? If yes, how do I load them to get the relevant session windows? I am not worried about losing any data since that time.

Thanks

Hi,

I'm using IPv4 as well as IPv6 addresses in my home network. But Firefox uses always the IPv4 connection when I open a website. When I open the same website in MS Edge, the IPv6 connection is used.

I've captured the network traffic during opening a website in Firefox, which is reachable over IPv4 and IPv6. First I see two DNS queries (A and AAAA) for the domain name. Both responses containing the correct IP address, and they arrive nearly at the same time at the client. Next I can see the TCP handshake. But it's send between the IPv4 address only. No IPv6 connection was attempted.

When I run the IPv6 test at https://test-ipv6.com, the IPv6 resuls are nearly fine. Only the web browser test says "Your browser has real working IPv6 address - but is avoiding using it."

When I run the same test in MS Edge, all tests are fine.

So it seems that this is not a OS or network issue. It affects Firefox only.

What I've already tried:

• Disabled all extensions
• Created a new profile
• Used the IPv6 address of the website instead of the FQDN -> Works fine.
• Checked DNS cache of Firefox (about:networking). It contains the IPv4 and IPv6 addresses of the requested websites

I guess that Firefox prefers the A record for some reason. But I've no idea why. Has anybody an idea what could causing this?

Thanks.

Jas Man

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Using Firefox version 102:

Open console tools and navigate to Network tab Right click on a POST request "Edit and Resend" is no longer an option? There is still the resend option Clicking resend allows you to edit the request, but unfortunately the "Content-Length" attribute is not automatically updated like it was with edit and resend, so all requests fail after being edited. This is because the Content-Length header indicates the size of the message body, in bytes, sent to the recipient. When you add or removes bytes in a JSON request for example, it doesn't get updated. The attribute can also not be manually set. How can I use version 102 to edit and resend requests the same way I used to?

Thank you.

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some other windows visible. However, now I can't get Firefox to open maximized. Instead, it opens a window going from the left edge of my screen (see the first image below) about a third of the width of the monitor, and it is showing the double box icon in the upper right corner indicating that the computer "thinks" it is in full screen. If I click that double box, the window immediately shifts to the right edge of the screen, occupying a space about a third of the monitor from the right edge, and shows a single box in the upper right corner of the window. If I click that single box, the window finally does expand to full screen, showing a double box in the upper right corner. I've tried all the manipulations I've seen concerning starting screen size (such as going to the shortcut icon properties and indicating the that the program should start "maximized") but I'm still getting this same behavior. Any thoughts? (I'm running Windows 11, with the latest version of Firefox.)

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

READER VIEW icon is missing from the toolbar, and ENTER READER MODE is missing from the VIEW menu, even on sites/pages where it is enabled on my other computer. Firefox version 104.02

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also something related to gzip I’m sorry that I didn’t take a screenshot of the message but I completely freaked out and deleted it immediately after scanning with the other AVs). I installed malwarebytes and Avast and did a full scan they returned with a no malware has been detected. In the moment I panicked and immediately deleted the file (I should’ve uploaded to virustotal to see its behavior and what it can do and change to my PC if it is indeed malicious). Then I did a full rescan using Microsoft defender and it returned with a 0 threats found. However, I only went to a couple of websites recently which as far as I know are safe such as msi, cpuid, I don’t go to shady websites plus I have ublock origins as an Adblock. My question is as follows how much percentage wise this Trojan is a false positive and if it is a virus how much damage it did (the thing that got me freaked out is that it’s a meterpreter)

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, odśwież stronę"

The email was a "no reply" referring to a "Request ID: NBRBLM37JG -request for an access code" with a link to a "privacy portal" (which wouldn't open).

I don't know why I got this and what (if anything) do I need to do. Do I need an access code? Should I block the one trust.com sender?

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.