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Using Firefox with OS 10.10.5

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work. Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites … (read more)

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work.

Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites correctly (see attached screenshot for ebay for example). Sites also take a longer time than usual to render.

Is there anything I can do to make Firefox work well again?

Thanks!

Asked by susanfarro 1 year ago

Answered by cor-el 1 year ago

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gmail

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail. Do you really want to use HTML Gmail? You're about to us… (read more)

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

Asked by Eva 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Autoplay Disabled but Some Videos Still Autoplay

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autopla… (read more)

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autoplay. Under "Default for all Websites", it is set to Block Audio and Video.) How is it that some websites are able to get around this? Is there a way to defeat them?

Asked by Rob 1 year ago

Last reply by Rob 1 year ago

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Clearing Cache

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and onl… (read more)

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

Asked by famco4 10 months ago

Last reply by famco4 10 months ago

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Did Not Connect: Potential Security Issue

This past week I started getting the Did Not Connect: Potential Security Issue warning when I tried to access my email at Comcast.net. I also got the warning on my banks … (read more)

This past week I started getting the Did Not Connect: Potential Security Issue warning when I tried to access my email at Comcast.net. I also got the warning on my banks website when I tried to transfer funds, something I had done many times before. This seems to have started after "upgrading" to version 78.7.1 of FireFox. However, I got the same sort of error using Safari: "Safari can't verify the identity of the website xfinityconnect.email.comcast.net" The certificate shows it is issued by "AVG untrusted CA" from the country "CZ" and State/Province "Brno". Comcast told me to just trust their certificate and I was able to get to my email account, but I am getting the same warning from PNC Bank's website when I try to transfer funds. This REALLY has me worried. Can someone tell me if this is a sign I've been hacked? How can I fix this so I can again transfer funds from my checking account to other banks?

Asked by Jack 1 year ago

Answered by cor-el 1 year ago

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Yahoo news page hardly opens up

Please help me someone. For awhile now when I am on Yahoo's home page 75% of what is on the page will not open up. It shows that there is something there like a empty spa… (read more)

Please help me someone. For awhile now when I am on Yahoo's home page 75% of what is on the page will not open up. It shows that there is something there like a empty space with nothing in it, and just nothing ever happens. Pretty much any other webpage is fine but Yahoo is a problem... What gives?

Asked by area51r 1 year ago

Answered by FredMcD 1 year ago

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Login issues to various accounts upon recent Firefox update

FireFox just updated onto my older Mac computer running OS 10.10.5 to version 78.7.1esr. I now cannot login to at least one of my banking and medicare accounts, but can l… (read more)

FireFox just updated onto my older Mac computer running OS 10.10.5 to version 78.7.1esr. I now cannot login to at least one of my banking and medicare accounts, but can log into other accounts I have. For the banking account I get this message: "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-XXX-XXXX and reference code: 18.67472317.1612970980". For Medicare I get: 'Access Denied You don't have permission to access "http://account.mymedicare.gov/?" on this server. Reference #18.47f86668.1612971914.68502162'. Using Safari I can login to these accounts just fine. Turning off all extensions does not remedy the problem.

I have a another Mac, running OS 10.12.6 and Firefox 82.0.3 and I don't have problems logging into these accounts.

Asked by drein422481 1 year ago

Last reply by drein422481 1 year ago

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Firefox v.s. Mozilla Firefox?

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your… (read more)

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need a different browser—like Microsoft Edge, Google Chrome, or Mozilla Firefox—to sign on to online banking.

What is the difference between Firefox and Mozilla Firefox? What do I need to do?

Asked by cindyras2 1 year ago

Last reply by cor-el 1 year ago

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Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 1 year ago

Last reply by dulca 1 year ago

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Yahoo Mail login fails

For about a month I'm unable to log into my Yahoo Mail account from Firefox on my Mac. All the proper screens appear and I fill them in, but when I hit "login" Firefox ha… (read more)

For about a month I'm unable to log into my Yahoo Mail account from Firefox on my Mac. All the proper screens appear and I fill them in, but when I hit "login" Firefox hangs. I see the circle thingy rotating indefinitely.

I know this is a Firefox issue because I can access my mail from another browser (e.g. Safari). I think it also relates specifically to Macs because I've never had this issue on my PC.

Firefox is the latest version (78.2.0esr (64-bit)). The Mac is a Mac Pro Mid-2012 running Yosemite 10.10.5.

Thank you!

Asked by foxwhowood 1 year ago

Answered by FredMcD 1 year ago

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New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 2 years ago

Last reply by FredMcD 1 year ago

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Ebay listing

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you. Did Not Connect: Potentia… (read more)

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you.


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to scgi.ebay.co.uk because this website requires a secure connection.

What can you do about it?

scgi.ebay.co.uk has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Asked by nj.m 11 months ago

Answered by nj.m 11 months ago

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Fonts Not Displaying on Some But Not All Sites

My desktop Mac suddenly (July 28) quit displaying page specified fonts, in some - not all - instances, using Inspector reveals affected sites defaulting to Helvetica Last… (read more)

My desktop Mac suddenly (July 28) quit displaying page specified fonts, in some - not all - instances, using Inspector reveals affected sites defaulting to Helvetica Last Resort, or failing to display Open Sans via gstatic.com. For comparison, my laptop - same FF v.78.12.0esr, using the same (advanced - default) fonts and colors settings - displays everything properly, as do those same sites on mobile. This is a local problem.

Those sites affected work fine using Chrome, Safari, which indicates system level fonts are loading properly.

Of the sites affected, one thing in common seems to be that they are WordPress/PHP dynamic sites.

I use FontExplorerX font management, which has been stable for years. There aren't any reported conflicts.

Application and system font caches have been flushed.

Firefox has been freshened.

I feel like this may be a corrupted prefs file somewhere, but have no idea how to proceed.

Attached images show different page display results using same search term in Google, DuckDuckGo, and two sites that are affected.

Asked by info5858 11 months ago

Answered by info5858 10 months ago

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Change e-post adress

I have an new e-postadress. I like to change to this new one! Please help!! The NEW: evafchristoffersson@gmail.com The old; eva.christoffersson@comhem.se Hoping for soo… (read more)

I have an new e-postadress. I like to change to this new one! Please help!!

The NEW: evafchristoffersson@gmail.com

The old; eva.christoffersson@comhem.se

Hoping for soon help! Best regards Eva Fleischer Christoffersson

Asked by eva.christoffersson 1 year ago

Last reply by Scribe 1 year ago

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Images - set default to don't load, but load on demand

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view the… (read more)

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view them when I want?

Asked by istephen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Warning: Security Risk Ahead for Legitimate Website

Can anyone tell me why, when I go to a legitimate website, I get a big yellow screen saying, "Warning: Security Risk Ahead? I am trying to go to real websites, for insta… (read more)

Can anyone tell me why, when I go to a legitimate website, I get a big yellow screen saying, "Warning: Security Risk Ahead? I am trying to go to real websites, for instance it will not let me go to www.equifax.com I know this is a real website, but Mozilla won't let me access it. Not only that, but once Mozilla rejects it, I can't access the site through any other browser. Please help. I need to get into these sites.

Asked by besb007 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago