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the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (read more)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 2 months ago

Last reply by jonzn4SUSE 2 months ago

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Asked by june 1 month ago

Last reply by jonzn4SUSE 1 month ago

Web server error by Cloudflare for secure sites

Desktop Mac with Sonoma OS, up-to-date. Not signed into Mozilla. VPN is off. Extensions off. History, Cache and Cookies deleted. Restarted computer. Returned from a 10-da… (read more)

Desktop Mac with Sonoma OS, up-to-date. Not signed into Mozilla. VPN is off. Extensions off. History, Cache and Cookies deleted. Restarted computer. Returned from a 10-day vacation and now I can't access secure banking websites on Firefox 130.0.1 but Chrome works without issue. I don't access banks that often so I can't say with assurance that the problem occurred over the last 10 days.

I use the Firefox Settings, Saved passwords page and click on the website address for the specific site there to ensure the username and password will load. Twice today, different banking institutions, I was unable to login. Continue to receive an error message. One was for Secure Connection Failed ... unable to verify data received from site. Second (different) site was for Web Server Error involving Cloudfare despite my Firefox settings set to use DNS Quad9, not Cloudflare. Currently set to Maximum Protection-Custom-Quad9 which has always functioned before. Have tried to use "Default Protection"and "Increased Protection" with no change in outcome.

If I have to copy and paste my username and password from Firefox to a Chrome site each time, there's no point in continuing to use Firefox.

Asked by Ronzerelle 1 month ago

Firefox will not Open on MacOS Version 14.6.1

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App. When I click on the icon the dot below shows that its active, but no windows appe… (read more)

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

Asked by Existents 2 months ago

Last reply by jonzn4SUSE 2 months ago

problem with apple tv on firefox on imac running OS catalina

we have 2 imacs here: imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site r… (read more)

we have 2 imacs here:

imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site remains unresponsive to input.

imac B is runnning OS Sonoma and firefox is shown as up to date running v 130.01. There is no problem with the apple tv site, which responds to input.

So: why can't I update firefox to the latest version on imac A and why is the apple tv website unresponsive when it works on imac B running an older OS?

Asked by niles4k 1 month ago

Last reply by James 1 month ago

  • Solved

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 1 month ago

Answered by rachelcenter 1 month ago

  • Solved

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 2 months ago

Answered by cor-el 2 months ago

Firefox won't open. It only hangs, requiring me to Force Quit

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requir… (read more)

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

Asked by jt26 1 month ago

Last reply by jt26 1 month ago

  • Archived

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 3 years ago

Last reply by TyDraniu 3 years ago

  • Archived

Website is taking too much time to load on Firefox.

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimiz… (read more)

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimized, some of them fail to load even after refreshing the page multiple times. Other websites seem to work fine. Any tips or ideas please.

Asked by meadowsreilly9 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Gmail attachment download opens a new tab?

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? … (read more)

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? Is there a way to turn this off?

Asked by KT 2 years ago

Last reply by KT 2 years ago

  • Archived

web mail

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Ear… (read more)

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Asked by west47916 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (read more)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Video cannot be played on your device as it does not meet content protection stamdards"

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime. I have s… (read more)

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.

I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.

Thanks for any help you may be able to offer,

Happy Christmas,

Pete



/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS

Asked by pete-sage 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 97 want to always print with system dialog box

Prior to FF97 a simply setting to "false" the about:config, print.tab_modal.enabled setting allowed FF to always use the system dialog box when printing. However, in FF97… (read more)

Prior to FF97 a simply setting to "false" the about:config, print.tab_modal.enabled setting allowed FF to always use the system dialog box when printing. However, in FF97, this is no longer the case. How can I set FF97 to always use the system print dialog box??

I almost always use Preview printing on my Macs to avoid multiple pages of garbage so this is fairly important to me...and it might help to save a few trees...

Asked by jschneid002 2 years ago

Last reply by paul436 2 years ago

  • Archived

lost synced tabs on phone

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason wa… (read more)

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.

Asked by liv4mic 1 year ago

Last reply by jonzn4SUSE 1 year ago