Firefox Support Forum

Suddenly i keep getting this error code. After trying things like refreshing Firefox, using No Proxy option and still getting this error. I dont know what to do, except for changing the browser.

I have Yahoo Mail+ and Gmail open in tabs (as well as MyYahoo, Yahoo Financial and Google Calendar) and both email systems intermittently declare they lose internet access. Sometimes they will continue to show current emails and sometimes not. I also have a second instance of Firefox running with MyYahoo and Start.me. All other apps on Windows 10 retain internet access as well as other non email tabs within Firefox. This does NOT happen with Chrome and the instances have increased in frequency so that I may have to switch back to using the Chrome browser. I test websites and need immediate access to email responses. I am willing to provide debug information, but don't know what or how I should report this condition. Until I get feedback I will be forced to utilize Chrome or (gasp - Edge) as my browser. I am using a Windows 10 system on an Device name Asus ROG Zephyrus Duo 15 GX550 Processor Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHz Installed RAM 32.0 GB (31.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Please help me.

Oldman who knows archaic languages like Autocoder and IBM BAL 360 and Cobol

I have a new Mac mini M2, and Firefox will not work. I have had zero problems with FF on my old mini.

I am operating MacOS 13.3.1 (a), and trying to get Firefox 113.0 to work. It will start, but, after running through the new-install windows, it will not load any pages, such as google, and gets stuck in "a checking for updates" loop. Eventually, I have to force quit. I have removed all traces of previous versions from my system, and restarted, then done a clean install of FF, without loading any previous information, files, tabs, etc. Just the bare bones. All antivirus is off. No plugins other the the Open H264 and Widevine Content Decryption. No extensions. Set on standard privacy.

I have done this several times. Working in trouble shooting mode makes little difference. I can sometimes open 3 tabs before everything goes south.

Safari is working fine.

I'm about to give up on Firefox. Any help would be appreciated.

Hello,

Since some days I can't upload or download anything using Firefox. Right-click on an image and click "download" - nothing happens. Right-click on a web page and click "Save Page as" - nothing happens. Try to upload a file to DropBox or Google Drive - no popup appears, no error message, no response whatsoever. Opening the downloads list in the browser and trying to open the folders where I had previously downloaded things (when downloading was still working) also has no effect - the folder does not open on the desktop.

So apparently the problem is some kind of broken interaction between Firefox and Ubuntu (Nautilus?)

Downloading and uploading works normally with wget and Chromium.

Steps already tried: - Resetting all browser data - Refreshing the browser - Activating troubleshooting mode

Firefox: 113.0.1 Snap canonical-002 1.0 Ubuntu 22.04.2 LTS

Up to 10 minutes ago I was able to access my own website and my own blog. Now all of a sudden I get told that there is a problem and it is a security issue blah. This is obviously nonsense as I have three other browser and they can all reach my own website and my website sever (dashboard) which is with a reputable company that scans my website regularly and has all the correct certificates etc. It is very annoying because up to 10 minutes ago I was using it no problem. I cleared the cache and reloaded. Same problem.

The problem is YOUR BROWSER. I had this once before with a bank and with a govt website. Suddenly they stopped loading. I had to switch to different browsers for particular sites. Months later after your updates they work again.

Please fix your problems. You should do better. Firefox is starting to fall behind. Too many errors.

Firefox stopped opening Amazon, Youtube and others. This started after the last update of windows and Firefox. I have spent the last 2 days trying to find answers on the help page but nothing seems to work.

This is the error message.

             Secure Connection Failed
            An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR
            Error code: PR_END_OF_FILE_ERROR
            The page you are trying to view cannot be shown because the authenticity of the received data                       could not be verified.
            Please contact the website owners to inform them of this problem.

I can open these websites in edge.

Also, I am not very knowledgeable in computer programing so please make any questions or suggestion as basic as possible. Thank you.

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

I just followed prompts to load new Firefox. I can use open tabs but cannot go anyplace new without the tab crashing. I am writing this from Microsoft Edge! I have Windows 10 and see nothing about an S version so assume I don't have it on. I have had little problem with Firefox for years until now. Am not a techie and am in my 70's. Help!

I have started having with receiving the message "We can’t connect to the server at". This is really bad as I do a search and then can not reach the sight.

Thanks Dicky Sheehan

Firefox is completely non-functioning. My home page won't load, animations don't work, downloads don't work, menu buttons don't work, and most pages display blank. I tried booting in safe mode to refresh, and restarted my computer, both to no avail.

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

Surfchex cams won't load on Firefox on iMac. I've changed settings to allow popups and video playback on the Surfchex site. They still won't load. Working on my phone and while using Chrome on iMac. Other live cams will play. Strange issue with Surfchex.com. Help please.