Firefox Support Forum

Windows, Ver. 120.0.1, 64-bit. Hardware acceleration enabled.

Many tasks on all websites result in GPU usage spikes. Very basic functions such as page scrolling or entering text often take a half second to register, making the browser feel unresponsive. I do not have a bunch of tabs open either and am not using any other applications that would be power-intensive.

Using an RTX 3050 Ti Mobile. Newest NVIDIA drivers, 546.29.

GPU usage spikes to over 10% when just scrolling the screen. Help!

"I've been experiencing an issue with Mozilla Firefox where it doesn't display the Silver Taxi Sydney Silver Taxi Sydney website correctly. Other websites seem to load fine, so I'm wondering if anyone else in the community has encountered similar problems with specific websites on Firefox. Are there any known compatibility issues or common solutions that could help resolve this problem? Your insights would be greatly appreciated!"

When I run Firefox on Linux, the window initially starts at 1260x720 size. But when I try to maximize it, then the Firefox window size gets much larger than my screen's resolution. The maximized size is 2800x1600 size, my monitor is 1920x1200 only.

I tried different versions of Firefox and noticed this new behavior started with version 73.0, while it worked fine in 72.0.2 and versions before it. I even tried 73.0b1 and it has the issue already. I see the same exact issue when I tried the latest version 108.0.2 as well. It seems like something got broken in 73.0 unless I'm doing something really wrong.

Not sure if it makes the difference, I'm using MWM window manager on Linux. Please advise.

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able to log in immediately. What has changed in Firefox?

Unrelated issue. On this page is an option to "share data." When I tried it, nothing showed up, but there was a link to explain how to do it manually. When I went back to this page, it was blank, and I had to start over again. Not good website design!

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMgoyxvHFcXyddJXkr8z4rfmSLhkM/view?usp=sharing About my browser: https://i.imgur.com/Uwy68UQ.png My linux is: Ubuntu 22.04 firefox installed by Snap.

Audio/Video frequently goes out of sync. I can fix it by exiting FF and restarting it, but this is annoying because it usually has to be done one or more times every day.

I am running Windows 10 Pro on a PC Firefox 120.0.1 (64-bit) Thanks for your assistance.

I am using Windows 7 and Firefox 115.5. When I close Firefox, it stalls and after a minute I get an error message saying Windows Explorer is hung up. Then if I can get an option to close the program. I have tried many ways to exit Firefox but nothing helps this. Thanks.

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is to reset my computer as sign offs, locks or returning to sleep do not clear the issue. I've tested on different browsers/sites and can confirm that this is exclusive to firefox. I have booted firefox in troubleshoot mode, cleared my history and given the sites time to load with no luck on any of them.

Is there a solution to this?

Hi All,

Deploying few  features for a system using firefox browser. 

In once scenario, on a user action , showing an alert box and redirecting page to new URL. On this , new page is loaded and after loading the page, the alert box disappeared This is working in my last system configuration, which is MozillaFirefox-78.9.0-112.54.1.x86_64

I am upgrading the system now I am using MozillaFirefox-115.3.1-150200.152.111.1.x86_64 In this configuration, the previous alert box is not removed when page is reloaded Any configuration/setting has to be done in firebox browser to automatically close the alert box?

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persistent error when using Google Advanced Search. I enter search criteria into the field “Find pages with … all these words” and successfully progress through a chain of web pages. Previously I was able to backtrack to the previously mentioned field and find my search criteria, then edit the text, and carry out a modified search. For many months this field has been blank when returning to it. So it is now necessary to re-enter all text for a new search. This is very frustrating. I have experienced this problem on the three computers that I regularly use.

I have found that when I use the Google Chrome browser the problem goes away and searches progress normally. I would much prefer to use Firefox as my browser as I find its bookmark system superior. The truth is that if this problem with Firefox can’t be fixed soon I will be forced to migrate to Chrome. Can you please help me resolve this Firefox problem?

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Greetings everyone,

I have 8gb of RAM installed on my laptop running Windows 10 Pro.

However, I'm always running out of RAM because Firefox is using almost all of it.

I'm unable to open any other App while I have Firefox running because there just isn't any RAM available. :( :( :( :( :(

I'm constantly trying to close tabs and windows, but I just wanted to know if there was another solution?

I've used other web browsers that have a "sleep tab" feature where the tab will use very little RAM if the user hasn't accessed it for about 15 seconds to 1minute.

What else can I do?

Thank you for any help!

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in Youtube, in firefox the video have to download certain amount so that it can show the video,which causes stutter and slow loading, in chrome its instantly loads we who using with limited internet speed facing this issue, hope you will fix this, thanks in advance You guys are great, sending love

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

• Turning off extensions (only use Ublock and Bitwarden)
• Browser Refresh (x3)
• Reverting from 120.1 to 120.0, and now 199.0.1
• Clearing the browser cache
• Reinstalling NVidia and Intel Drivers
• Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?