Showing questions tagged: Show all questions
  • Archived

Setting Printer Potrait or Landscape

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently f… (read more)

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

Asked by purchase.job22 1 year ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

problem pdf print in new update

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But … (read more)

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

Asked by yehya.pla 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Export Logins .csv file: date-stamp fields data format?

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have… (read more)

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

Asked by AskRob 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Arlo security cameras and HEVC codec

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in Fi… (read more)

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

Asked by tstr14 1 year ago

Last reply by cor-el 9 months ago

  • Archived

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (read more)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 1 year ago

Last reply by JPKirkpatrick 9 months ago

  • Archived

userChrome.css — I've blundered!

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different scree… (read more)

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different screenshot to the one I posted on the reddit post, but it makes no difference if you see one or the other, or both!

In summary, I've added a css code to my userChrome.css thingy to move the tabs below the search bar. I was also wondering what the best way to transfer my userChrome.css file + about:config settings over to a new version of Firefox. Due to not being admin of my laptop (I'm running it out of the .dmg file— besides, I always like to keep an older version of Firefox as a fallback), I have to install a whole new version of Firefox onto my laptop to update.

Thanks!

Asked by ctan24 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Stupid Notification on upper right of my screen- UP DATE FIREFOX!!!! HOW DO YOU TURN THIS OFF???

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES … (read more)

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

Asked by Vivian Brantley 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Why did Mozilla FORCE install google on firefox114.0.1?

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and delete… (read more)

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Asked by henryjames6 1 year ago

Last reply by peterachutha 10 months ago

  • Archived

restoring tabs on shutdown

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i don… (read more)

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i dont have that view and just get a long list on recently used tabs in toolbar,mozilla icon. How can i get those closed webpages, sites, back on screen all at once ? the history optionin side menu doesnt show any way to do this either...( i think it used to ) thanks calgar.

Asked by paul rxxxmann 1 year ago

Last reply by zeroknight 10 months ago

  • Archived

Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (read more)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 1 year ago

Last reply by zeroknight 10 months ago

  • Archived

FF has become a mess with the latest updates

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pr… (read more)

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pretty annoying) the browser immediately starting getting really slow and buggy. The browser keeps crashing constantly, is slow, loading websites end in "network cannot be found" notices and you need to reload pages all the time to get them to load, videos play in the background by themselves on saved tabs without being activated or started.... The redesign of the menu some time back, btw, have gone to worse as it's now more difficult to find the active tab than before.

I've followed all instructions to try and resolve it and nothing works. I have no virus or downloads on the system so this is not the cause. Plugins activated or not activated makes no difference. Changing settings in FF to whatever suggested makes no difference, using about: to change settings makes no difference.

The browser has really turned almost unusable.

Asked by none 10 months ago

Last reply by none 10 months ago

  • Archived

Lost tabs

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All … (read more)

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

Asked by ariosduke19 1 year ago

Last reply by leemjcee 10 months ago

  • Archived

I'm refusing to install the latest update due to the problems the last update created. Does anyone know if the problems from the last update have been fixed?

I had all kinds of problems with the forced changes to the Firefox screen in the prior update. (I have vision issues and I had everything working for me, then without an… (read more)

I had all kinds of problems with the forced changes to the Firefox screen in the prior update. (I have vision issues and I had everything working for me, then without any warning, I couldn't hardly even use Firefox.) After wasting a ton of time, I was able to get something working, but not as well. Now, there's a new update, and I don't want to install it unless there's a guarantee that it won't do unwanted changes, or at least give me the option to revert to my existing version if the new version doesn't work for me. Does anyone know if the problems caused in the last update have been fixed and what might be in the current update?

Asked by livingsed 10 months ago

Last reply by livingsed 10 months ago

  • Archived

Mozilla Firefox

Why does firefox constantly ask for capchas on VPN when doing searches on Google? It is a serious problem. The vpn is for my security, not google.com … (read more)

Why does firefox constantly ask for capchas on VPN when doing searches on Google? It is a serious problem. The vpn is for my security, not google.com

Asked by Steven a Foster 1 year ago

Last reply by T R E N T R E K E R 10 months ago

  • Archived

Google won't let me log in to my Google account when using Firefox.

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the curre… (read more)

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.

Asked by robert.rubin 1 year ago

Last reply by sedstrom79 11 months ago

  • Solved
  • Archived

Google Docs: Alt+/ shortcut not working in Firefox, works in Chrome

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code. O… (read more)

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code.

On a German keyboard, there is no "/" key. In Chrome the hotkey "Alt+#" works instead. In Firefox, it does not.

This hotkey is particularly important, because it gives quick access to menu actions, that have no hotkey assigned, or for which the hotkey does not work on the current layout.

Is there something I can do to make it work?

Note. Based on what I know, I cannot tell if this is an issue with Firefox not sending the Alt+# key correctly, a special feature of Chrome that isn't present in Firefox, or a cross-browser compatibility issue of Google Docs, that should be blamed on Google Docs and not Firefox.

Firefox 114.0.2 (64-bit), running on Open Suse 15.3, 64 bit.

Asked by kb 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug?

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug? Now Version 114 on Windows 11 64 When I print… (read more)

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug?

Now Version 114 on Windows 11 64

When I print the keyboard to find in a box or typing wrong, then search popup taskbar in Firefox is appear! Why? it's like click the menu bar F10 button "edit" followed by "find in page".? What is it? According to the sample image. Sometimes there is a lot of code for writing a website! It is a virus spam. Or what is it?

There was a user asking this problem. Which is like my problem as follows

“Whenever using Firefox, I keep getting a pop-up box on the left side of the bottom of the browser which seems to search the webpage for whatever is in the box. This happens if the cursor is not exactly in a specific search box or designated area on the screen. I can reproduce the problem by clicking on the page (just the page, not a box or input area) then typing. It may be a function but has become so overwhelmingly annoying that I find it necessary to find a way to deactivate it. If I click something else like another window and don't click the mouse exactly on a specific search box or input area when I go back to the page, it inputs the text I am typing down in this box. I don't like this; I don't want this. Please help me rid the browser of this menace. I put an image of the problem below and circled the offensive box. Thanks for any help given. I did try to search for this issue to see if there was already a solution but could not find one, hence posting this question. I just found out this is the same box that pops up when you click the menu bar button "edit" followed by "find in page". Don't know why in the world this thing is popping up by itself when it is neither needed or desired.”

I use firefox More than 100 versions and no problem But my problem would be like above. Thank you for helping each other.

Asked by Meows 1 year ago

Last reply by 4portswitch 11 months ago

  • Archived

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 1 year ago

Last reply by zeroknight 11 months ago

  • Solved
  • Archived

Add shortcut icon on Firefox Home Screen

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, … (read more)

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, yet the latest links I've visited are not there - meaning the link to the location I would like to pin. Seriously, the entries in the rows (other than previously pinned links) is a hodgepodge. It might be useful if there was some evident logic to the items included. It is disappointing the number of times this question has been posed and the "answer" is to display more rows. Similarly disappointing - an old knowledge base article that says to click the 3 dot icon next to address bar for Firefox on android - would have been handy had such a control appeared in the latest version of Firefox I'm running on my Mac.

Asked by roamingbob 1 year ago

Answered by roamingbob 1 year ago