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  • Archived

pr end of file error, page will not load

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same t… (read more)

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same things '

Asked by bpendle55 1 year ago

Last reply by Terry 1 year ago

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90 degree rotated image display in browser after FTP Upload

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do? … (read more)

After FTP upload, jpg images are displayed rotated in FireFox-Browser (111.0.1 - 32-Bit). In IE looks OK. The website is built with dreamweaver 8.0. What can I do?

Asked by alpha5 1 year ago

Last reply by alpha5 1 year ago

  • Archived

Saving/moving current firefox data - cookies, passwords, bookmarks etc. 2 new computer

I am lost. The articles in Mozilla Support explaining how to backup and migrate my current account , after reading them, just gave me a headache. Can someone explain (in … (read more)

I am lost. The articles in Mozilla Support explaining how to backup and migrate my current account , after reading them, just gave me a headache. Can someone explain (in plain english) please, how I can save my passwords, bookmarks and cookies that Firefox has associated with my 8 year old Win 10 Pro desktop so I can transfer that data to a new Win 11 Pro desktop. Any and all suggestions will greatly be appreciated. Firefox and I have been running together since 2004! Thank you, The Old Guy

Asked by fulcrcl73-01 1 year ago

Last reply by cor-el 1 year ago

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Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

SUSPICIOUS "MCAFEE" SECURITY ALERT KEEP POPPING UP WITH MOZILLA FIREFOX EMBLEM

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses.… (read more)

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses. I don't want to have anything to do with Mcafee or download ANYTHING from them. What's going on? How do I fix this?

Asked by w.st26 1 year ago

Last reply by James 1 year ago

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how do i allow access to an external midi through firefox settings

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments. I want to connect my Yamaha MX88 mus… (read more)

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments.

I want to connect my Yamaha MX88 music keyboard directly to flat.io in order to have the site software record my music keyboard keystrokes instead of entering music notes by hand. flat.io tells that you are compatible, but I need to change settings to allow midi.

I hope you can help me. Thanks, Jim Whited

Asked by Jim Whited 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

403 Forbidden

Hello, When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, … (read more)

Hello,

When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, and clicked OK. Also, I only use Private browsing, which is set to remove all history, caches, etc. whenever I close Firefox. I have been logging in to tradestation 4 or 5 days a week for months, until today. Please help fix this.

Thank you, Barry

Asked by barry 1 year ago

Answered by barry 1 year ago

  • Solved
  • Archived

HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 9 months ago

Answered by anonymouseindahouse 9 months ago

  • Archived

Change location so Google Search & Google Maps work properly

Hi all, I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My locatio… (read more)

Hi all,

I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My location is obviously incorrect showing that my computer is located in the USA in their home city. I understand that.

It causes me problems with Google Search because it always show me USA based results, not UK based results. I need to be able to force Google to show me results from the UK. No, going to www.google.co.uk doesn't work, it still shows me the USA biased results.

To a lesser extent, it causes me problems with Google Maps as it keep on searching the wrong areas and returning the wrong results/directions.

I understand the VPN is causing the location issue, I am not disputing that. I am asking how to make Firefox show Google my actual location, please? I'd much prefer to avoid browser extensions. I tried changing "geo.provider.network.url" in "about:config". https://browserleaks.com/geo shows the fixed location, i.e., the location I put in. However, Google isn't fooled by this and still show me the wrong location in the USA.

Any way to force Google to show me the correct location, please? Many thanks.

Asked by Kit 1 year ago

Last reply by Kit 1 year ago

  • Solved
  • Archived

Why is Firefox, not displaying this website correctly?

https://austinpollen.com/ Including a screenshot. I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm requ… (read more)

https://austinpollen.com/ Including a screenshot.

I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm require chrome. It loads the page correctly while Firefox does not.

I've also tried to disable certain settings in Firefox Options with no luck, such as; Enabled Autoplay Video and Audio Enabled Allow Popups

Used Firefox for almost 20 years and current OS is Win 10.

Thanks for any help

Asked by Acleacius 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Unable to activate/reactivate 2FA, keep getting "Incorrect two-step authentication code" message.

Hello, I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I re… (read more)

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

Asked by A. 1 year ago

Last reply by JibeddyHibeddy 9 months ago

  • Solved
  • Archived

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

How to import data from old proile

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os… (read more)

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os. Now Firefox tells me "You've launched an older version of firefox" and forces me to create a new profile :( Also loading the old profile in "about:profiles" leads to the same result

How can i restore at least my passwords? (When i try to copy only 4.db and logins.json from the old to the new profile, i get the same result)

I can't find an "import old profile"-function anywhere...

Asked by dwm3 11 months ago

Answered by dwm3 11 months ago

  • Solved
  • Archived

Multi-Account Containers - Missing an elements in the context menu of a link?

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi… (read more)

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi-Account Containers KB article (see attached screenshot KBContextMenu.png).

My context menu looks like the attached screenshot MyContextMenu.png.

  1. Has the Multi-Account Containers add-on been updated, and the KB article needs to be revised?
  2. Is there a setting that I need to do to show this context meny element?

Asked by ErlingR 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Browser Management

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization". When I clicked on that statement and printed off the infor… (read more)

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Asked by 17jlclvr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Adblocker Ultimate

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed i… (read more)

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed in my Add-ons manager but I can't get it to show up in any bookmarks or the toolbar. It does work but I can't find it anywhere.

Asked by Sheldon 1 year ago

Last reply by Terry 1 year ago

  • Archived

voice typing

I want to be able to voice type searches in firefox on my laptop computer. I'd like to access and use the microphone to type when using firefox or on any site I visit via… (read more)

I want to be able to voice type searches in firefox on my laptop computer. I'd like to access and use the microphone to type when using firefox or on any site I visit via firefox. I want to put the cursor in a text box of any kind (e.g., a search box), turn on a microphone and voice type so that the words I speak are entered, like I do on my phone.

I'm amazed that "voice type in firefox did not yield any usable results. Please advise.

Asked by Tom Brinker 1 year ago

Last reply by Tom Brinker 1 year ago