Showing questions tagged: Show all questions
  • Archived

forgetting log in on one site, NY Times. Others ok.

Only the NY Times website doesn't remember my log-in details. I've emptied the cache and deleted the password. Quit FFx and re-entered the log-in. Safari is OK on the NY… (read more)

Only the NY Times website doesn't remember my log-in details. I've emptied the cache and deleted the password. Quit FFx and re-entered the log-in. Safari is OK on the NY Times.

Asked by metropical 9 months ago

Last reply by metropical 9 months ago

  • Archived

Cookies required to use Firefox

I have been trying to login to Coral Knowledge Base Website and a small window comes up headed "Cookies required to use Firefox" and then states " To continue signing in … (read more)

I have been trying to login to Coral Knowledge Base Website and a small window comes up headed "Cookies required to use Firefox" and then states " To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once." I have clicked the continue link at least a dozen times but the message does not disappear and I can not sign in, the sign in button is faded out. I have to use MS Edge to sign in! Best regards, Stephen Terry

Asked by hightrees 9 months ago

Last reply by hightrees 9 months ago

  • Archived

Cookies from second site have cross-site permission on first site, how is that possible?

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). S… (read more)

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). See the screenshot attached. Both sites are totally unrelated and have no link whatsoever. I visited site 2 once many months or a year ago. To my understanding it is very odd, that there is a permission for cross-site cookies from site 2 on site 1. This permission is not set on any other site. How could this permission have been set up, was it me, is this a bug? How come there is a permission for site 2 on site 1 while they have no interrelation? I have searched through the cookies.sqlite DB and found nothing irregular. The privacy / tracking settings are set to the "standard" choice. What am I missing here?

The system is Windows 11 with current FF 96.x.

Asked by mozilla308 6 months ago

Last reply by mozilla308 6 months ago

  • Archived

Selected Cookies

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-i… (read more)

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-in works fine with Chrome Thanks

Asked by Michael 1 year ago

Last reply by Michael 1 year ago

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 3 months ago

Last reply by James 3 months ago

  • Archived

Does any way exist to delete private browsing cookies (without restarting)?

Very often I need to delete cookies from web sites so the sites won't remember me. The cookies in private tabs never show up in "Privacy & Security / Cookies and Site… (read more)

Very often I need to delete cookies from web sites so the sites won't remember me. The cookies in private tabs never show up in "Privacy & Security / Cookies and Site Data" (so I can't delete them from there), and they don't go away when I close the tabs or windows. It seems that I can only get rid of them by shutting down Firefox - a horrible solution when I have many other tabs and windows open.

I can't believe that no way exists to delete cookies (and local storage) in private windows and tabs. Does anyone know some way to do that?

Asked by n.p. 1 year ago

Last reply by n.p. 1 year ago

  • Solved
  • Archived

Enabling cookies

I am asking this question in Safari browser as when I am in Firefox browser I cannot get this page it just goes around circles when trying to log in to any website it is … (read more)

I am asking this question in Safari browser as when I am in Firefox browser I cannot get this page it just goes around circles when trying to log in to any website it is saying enable cookies ? I have my cookies set at standard .!

Asked by crocketbear 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox cookies behaviour

I'm on Windows 10 Firefox 87.0 (64 bit). I have two firefox profile. The two prifile sync to my firefox account and have the same addons enabled. I'm investigating… (read more)

I'm on Windows 10 Firefox 87.0 (64 bit). I have two firefox profile. The two prifile sync to my firefox account and have the same addons enabled.

I'm investigating for a cooky of one well defined site

Why I have different cookies for this site depending of the firefox profile active ? ( Of course firefox option cooKies are identical ) ( Of course if I check the cookies.sqlite of the two profile they are different for the same site )

Where I can check to discover this different behaviour ?


Please don't esitate to ask me more info if You need

Asked by writetome 1 year ago

Answered by writetome 1 year ago

  • Archived

Deleted cookies and website data, now I get logged out from the pages every few minutes

I have deleted cookies and website data and also cleared temporary files. Since then I logged back into sites like youtube and others, but a few minutes later I was logge… (read more)

I have deleted cookies and website data and also cleared temporary files. Since then I logged back into sites like youtube and others, but a few minutes later I was logged out again without closing the browser, nor did I enable "Delete cookies and website data when exiting Nightly" in the settings. Is there a simple fix for this?

Asked by JLN 12 months ago

Last reply by JLN 12 months ago

  • Archived

Forgetting cookies...?

FF seems to keep forgetting what I call "legitimate" cookies. For example: For websites I use daily without a login, like Accuweather, every few days I get their "Accep… (read more)

FF seems to keep forgetting what I call "legitimate" cookies. For example:

  • For websites I use daily without a login, like Accuweather, every few days I get their "Accept our cookies?" messages.
  • For sites that allow an on-going login, I need to re-login frequently. Not daily, but certain not months later.
  • I have a financial site that allows me to set only certain devices may be recognized. Today it said a device I use weekly or so is no longer recognized.

There is an old thread that may be relevant: https://support.mozilla.org/en-US/questions/1309877

But several issues: That thread is closed, even though this bug is still going. Also it only covers Windows and I could use help with Windows & iOS versions.

Could "Tracking Protection" level come into play? I had it set to Standard but noticed recently it was Strict. I think Firefox changed that, not me, but I can't be 100% positive. Meanwhile I changed it back to Standard but so far the issue remains.

Thank you,

Joe

Asked by Birdbrain 11 months ago

Last reply by Birdbrain 10 months ago

  • Archived

Gmail "We've detected a problem with your cookie settings." error on every restart

A couple weeks ago I started getting the "We've detected a problem with your cookie settings." error message for gmail after restarting my computer and opening firefox. I… (read more)

A couple weeks ago I started getting the "We've detected a problem with your cookie settings." error message for gmail after restarting my computer and opening firefox. I can fix the problem and get into gmail by clearing all gmail related cookies, but the same problem occurs next time I restart, which means logging back into all my accounts. How can I stop this from recurring? I have cookies enabled and there's nothing in my settings I can find blocking gmail cookies.

Asked by Kat 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Cookies...17,179,869,184 GB in 24 hours

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clea… (read more)

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clearing the cookies.

I’ve attached an image. I cleared the cookies and cache within the last 24 hours. I have been on both youtube and intuit today but not extensively.

I have ad blocker active on both youtube and intuit.

Asked by erin4 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

FIrefox 96.0.1 64 bit Bank says Cookies not Enabled, cannot download statements

I tried disabling all add-ons and restarting firefox. That did not work. I tried restarting in troubleshooting mode, and that did not help. I am using Debian Linux. … (read more)

I tried disabling all add-ons and restarting firefox. That did not work. I tried restarting in troubleshooting mode, and that did not help. I am using Debian Linux.

Your browser does not appear to have cookies enabled. Cookies are required in order to access your eStatements. Please enable cookies in your browser settings and try again.

I checked cookies, and the URL has 22 cookies according to firefox.

Asked by ski.brimson 6 months ago

Answered by FredMcD 6 months ago

  • Solved

218 kb cookies I cannot get rid of MacBook Pro Firefox

Regardless of what I have tried i still have: Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space. Iam using: History… (read more)

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

Asked by nef85123 3 months ago

Answered by cor-el 3 months ago

Trying to re-enable Kaltura 3rd party cookie to play back my videos for the classes I teach at college.

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please upd… (read more)

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

Asked by Toni 3 months ago

Last reply by Dropa 3 months ago

Cookies not fully deleting

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to … (read more)

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

Asked by Nightowl 3 months ago

Last reply by Dropa 3 months ago

FF wont stop deleting cookies

I notice some problems with firefox since the latest update: 1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete co… (read more)

I notice some problems with firefox since the latest update:

1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete cookies and site data when Firefox is closed"). But, I ended not liking this feature since it constantly demanded me to remember my passcodes and became a headache, so I disabled it. But FF still continues deleting cookies each time, and seem to be stuck on deleting cookies.

I've been given various suggestions to go to resolve this, like reinstall, config, etc., uninstall apps, but nothing helps.

2. Another issue I have is FF with Facebook. Using Facebook in FF I can't backspace and I can't post any comment. If I try to post comments it simply moves the cursor down on the page but you can't post anything.

None of these issues continue in other browsers so it must be FF related.

3. FF seem to use enormous amount of memory and power usage, especially when multiple tabs are open (or even if tabs are not open it shows previous tabs in the Task Manager). I'm not a programmer or coder but a friend of mine who was a senior programmer in the banking industry told me it's possible for coders to solve this issue. If I understood him right (and I apologize if my wording is wrong), a solution would be to keep tabs in sleep state if they are open but not active on top so they don't keep running or updating data all the time. This of course would need consideration that sometimes people want to listen to videos or audio while using other tabs - but that would involve every single tab and can perhaps be provided as an option.

Many people like to keep multiple tabs open, yet still have good browsing performance. Maybe there can be a new project to offer better tab management to make them easily visible and accessible? Bookmarks are not that great because they disapper into a long stream of text without clarity what exactly they are until you open the page, and even then scrolling down and using bookmarks is not that great if you have many saved......

Asked by ak 6 days ago

Last reply by RobertJ 5 days ago

  • Solved
  • Archived

login.tmall.com keeps complaining 3rd party cookies are blocked

I can't log in to tmall.com. It keeps saying 3rd party cookies are blocked, although I've already loosened the settings to allow almost everything. As a result, I can't l… (read more)

I can't log in to tmall.com. It keeps saying 3rd party cookies are blocked, although I've already loosened the settings to allow almost everything.

As a result, I can't log in to tmall.com.

Asked by xiaomayi.g.p 2 years ago

Answered by xiaomayi.g.p 2 years ago

  • Archived

"Accept Cookies" banner on websites

I have cookies-blocking enabled through Firefox. Often, when I go to websites, I'll see banners that indicate the sites use cookies and that say by clicking anywhere on p… (read more)

I have cookies-blocking enabled through Firefox. Often, when I go to websites, I'll see banners that indicate the sites use cookies and that say by clicking anywhere on page, I am agreeing to the use of cookies. When I click on the page and keep looking at it, does the page indeed apply cookies to my computer/my work or do my Firefox settings prevent this from happening?

Asked by heger.kyle 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago