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Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 5 months ago

Last reply by zeroknight 4 months ago

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (read more)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 3 months ago

Last reply by TyDraniu 3 months ago

Dynamics 365 App required sign in again and again to use after update to Firefox 118 and beta 119

Hi Team, After updated to latest version of Firefox - 118, we facing with this issue: Dynamics 365 App required sign in again and again to use. We need to click on sign … (read more)

Hi Team,

After updated to latest version of Firefox - 118, we facing with this issue: Dynamics 365 App required sign in again and again to use. We need to click on sign in at least 3 times, but no need to provide the credential.

Checking the network log, seeing this: error_description "AADSTS700084: The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of 1.00:00:00, which cannot be extended. It is now expired and a new sign in request must be sent by the SPA to the sign in page. The token was issued on 2023-10-09T07:45:27.2163809Z.\r\nTrace ID: 07fa536f-3cd8-4f91-9950-66dc69928b00\r\nCorrelation ID: 594b0d6f-0dab-48e4-900d-f92b8a382eba\r\nTimestamp: 2023-10-11 08:46:36Z"

Asked by mx1 4 months ago

Last reply by zeroknight 4 months ago

YouTube videos that are too bright

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using wi… (read more)

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using windows. On photo example1 video is too bright, but on example2 it is normal. thanks for help

Asked by bartekarchacki8 3 months ago

Last reply by cor-el 3 months ago

chat corrupted

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN: 2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1… (read more)

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN:

2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1wqd5roGoLrrc92GowtY2Rwkb2255821536##7637873208

Asked by peterlemer 5 months ago

Last reply by cor-el 5 months ago

I keep getting signed out of Google

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I cl… (read more)

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Asked by gajidix793 4 months ago

Last reply by cor-el 4 months ago

[SOLVED] Firefox freezes when searching

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze… (read more)

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

Asked by HoshinoYumemi 5 months ago

Last reply by Paul 5 months ago

Middle click not working

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs a… (read more)

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs and to open links in a new tab. I checked my settings, tried a new profile, nothing works except in normal Firefox, the middle mouse does work, but I don't want to switch to that. My middle click also works in Edge and other apps, but please fix this issue as soon as possible. Thank you.


PS. Please add biometrics to Firefox, like how Google did with Chrome.

Asked by j.r.cudd2008 4 months ago

Last reply by zeroknight 4 months ago

Tab Grouping app replacement or work-around

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined.… (read more)

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined. That is the "Tab Grouping" app that will not run in any version of FF higher than v. 55.

In my work, which often includes a tremendous amount of research, I need to be able to quickly go from one group of tabs to another. If I had to open all these sites manually, that would take the better part of the day and frankly I don't have near the mental capacity to remember the tremendous number of tabs. I have had a couple replies (Thanks!) to this question sometime back, but unfortunately none were even close in performance.

So, can anyone direct me to an app that will allow very quick movement from different sets of windows/tab groups (please see screen shots below)? Is there anyway that I can get this app to work in Legacy mode? I have several other old apps that work perfectly well in this mode.

Asked by Wolfgang Rotbart 2 months ago

Last reply by Wolfgang 2 months ago

Firefox reverted back a few years, need to install my old firefox data

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have… (read more)

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have a whole folder of Old Firefox Data which is from today.

How do I get this back on there and get everything back to normal?

Asked by TheImmortalLowlife 3 months ago

Last reply by cor-el 3 months ago

"Your browser is managed by your organization"

"Your browser is managed by your organization" suddenly appeared OS:Win11 Certificates: "ImportEnterpriseRoots" I've tried: Reinstalling Firefox Installing Firefox Devel… (read more)

"Your browser is managed by your organization" suddenly appeared OS:Win11 Certificates: "ImportEnterpriseRoots" I've tried: Reinstalling Firefox Installing Firefox Developer Edition (it disapeared for few days but it was back) Deleting the registry key for it (after restart it appeared again)

 I have Avast and Malwarebytes but this has never happened to me before with this anti - virus

Asked by Tadapol 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

No sound on certain websites.

On some sites like youtube, crunchryroll, and other sites usually where it's main purpose is to play videos my sound plays fine. However, on other sites like osu's websit… (read more)

On some sites like youtube, crunchryroll, and other sites usually where it's main purpose is to play videos my sound plays fine. However, on other sites like osu's website, chess.com, duolingo, and others, there's no sound at all. I've tried refreshing, restarting, running in safe mode, and even reinstalling the browser but none of it has worked. My tabs are also not muted. Does anyone know how to fix this?

Asked by maxmoulton150 6 months ago

Last reply by zeroknight 5 months ago

Twitch - Non-Supported Browser Message

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website a… (read more)

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website about "unsupported browser" and to contact browser support to resolve this issue.

Clearing cache, disabling extensions did not work. Using regular Firefox works without issues, only noticed this being an issue after most recent update for Firefox Dev browser.

Side effect as well since update is that any Cloudflare captcha is impossible and all website that use Cloudflare to "authenticate" that I'm human just outright fail or continue indefinitely.

Asked by BiddinWar 1 month ago

Last reply by zeroknight 1 week ago

Firefox v122 --profile option is not working properly

Hi, I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap) and when using the --profile option to specify the startup pr… (read more)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...


============================================================
 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home


============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0


BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Asked by Sanjiyan 1 month ago

Last reply by zeroknight 1 month ago

page has infinite reloading

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite rel… (read more)

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

Asked by elhaddajiotmane 1 month ago

Last reply by zeroknight 1 month ago

Is AdBlock scamming all Firefox users, or do you not want their partnership?

AdBlock has not made any updates for Firefox for eleven months. Do they just not care, or has Mozilla rejected them? The internet is terrible enough as it loves to scam a… (read more)

AdBlock has not made any updates for Firefox for eleven months. Do they just not care, or has Mozilla rejected them? The internet is terrible enough as it loves to scam all users on all sites.

Asked by Benjamin_Minney 1 month ago

Last reply by cor-el 1 month ago

Firefox Developer Edition slow on startup

I'm on Firefox Developer Edition 119.0b9 (32-bit) and Windows 11 Pro 22H2 but I've been experiencing this problem a lot longer ago even before upgrading to Windows 11. Th… (read more)

I'm on Firefox Developer Edition 119.0b9 (32-bit) and Windows 11 Pro 22H2 but I've been experiencing this problem a lot longer ago even before upgrading to Windows 11. The first thing I open in my computer is Firefox, it gets the window itself quickly but the page stays blank with the gray loading dot going right and left for nearly 10 minutes before the page loads and Firefox works normally. I don't experience any issues while browsing the internet after that long loading but it's really annoying especially when I'm in a hurry and I don't have 10 minutes to stare at a blank page.

Asked by محمد 4 months ago

Last reply by cor-el 4 months ago

Mozila Tab

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the develop… (read more)

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the developer at mozilla to make a tab that can group the tab into a fresh tab like the google chrome has, and since i open so many tab in this browser, i would absolutely love it where the feature of grouping tab is available for me, so i can group them in name and leave it there, rahter than open up more than 10+ tabs in a window. Thank you so much

Asked by nokromanx 2 months ago

Last reply by Paul 2 months ago

interface problems

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a vide… (read more)

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Asked by mabtheoriginal 2 months ago

Last reply by zeroknight 2 months ago