Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 4 months ago

Last reply by BillTreloar 2 days ago

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is there an easier way to get Firefox for my HP Chromebook?

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is… (read more)

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is there an easier way to get Firefox for my HP Chromebook?

Asked by Jan Galkowski 5 months ago

Last reply by Jan Galkowski 4 days ago

Your Browser is being managed by your organization

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others hav… (read more)

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

Asked by sitka-dog 1 week ago

Last reply by sitka-dog 1 day ago

why does Firefox force update during browsing.

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well. However, and there is a big but. I can be in t… (read more)

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

Asked by mattowski 4 weeks ago

Last reply by mattowski 2 days ago

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Asked by Brian Sauriol 4 weeks ago

Last reply by Brian Sauriol 1 day ago

Where are all my quick links?

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all… (read more)

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Asked by KLSGrem 3 weeks ago

Last reply by KLSGrem 3 days ago

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../15… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 week ago

Last reply by Michael Ru 5 days ago

Lost shortcuts on new tab

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account o… (read more)

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Asked by gary.kruger830 6 days ago

Last reply by gary.kruger830 5 days ago

Hovering over tabs with cursor not always working

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (sm… (read more)

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (small image) Sometimes it just fails for several hours, other times it works fine on its own later that same day.

I have tried to find this inside the browser several times with trying to find this browser-tabs-card-Preview-enabled inside about:config But it doesn't seem to exist in this version and apparently you can't add a new rule inside the browser to solve it.

Google AI solutions search is outdated or the wrong version. My computer and browser are up to date. How do i fix this ? I don't want to uninstall it, lose my logins and the bookmarks if i am unable to sync my files after trying to reinstall the browser only to find out it has failed.

Asked by kstanni87 1 week ago

Last reply by kstanni87 6 days ago

Bookmarks TOOLBAR HTML Back-Up

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you. … (read more)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Asked by Jemmma 2 weeks ago

Last reply by Jemmma 2 days ago

Confluence stops working after a while until cookies are cleared

I have an issue where Confluence stops working after a while. The issues are as follows: Opening a link will work and show the page. After about 5 seconds, the pa… (read more)

I have an issue where Confluence stops working after a while.

The issues are as follows:

  • Opening a link will work and show the page.
  • After about 5 seconds, the page will turn black.
  • Using the search bar does not work, no results show.
  • Trying to expand items in the sidebar does not work.
  • Clicking on a link in the sidebar does work, but it too will turn black after the same 5 second delay.
  • You can't edit pages.

I have found two ways to temporarily fix the issue.

  • Clear the cookies for Atlassian.net.
  • Go into the inspector, switch to the Network tab, tick "Disable Cache" and reload the page.

Unfortunately, this only fixes it for a week or two until it comes back.

This is not specific to any one Confluence instance. Once one stops loading, all (that we have tried) stop loading.

Asked by jimmy.koene 1 month ago

Last reply by jimmy.koene 3 days ago

Today My FIrefox font size changed,. the web sites I can read but the url bar, shortcut bar, and some other things are TINY.

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and s… (read more)

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and some other things re TINY.

Asked by ndimitru1 4 weeks ago

Last reply by ndimitru1 1 day ago

Unable to reach mediical portal sites to set up accounts; message says may be blocked by firewall.

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have oth… (read more)

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have other accounts on this same portal... HELP please.

Asked by BTINAZ 1 week ago

Last reply by BTINAZ 6 days ago

Logging into RBS site

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days. … (read more)

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days.

Asked by Elainemay 6 days ago

Last reply by Elainemay 6 days ago