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  • Archived

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (read more)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 6 months ago

Last reply by cor-el 6 months ago

Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (read more)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 months ago

Last reply by cor-el 5 months ago

How do I get the logs generated on the console to redirect to a file?

I want to run some automation tests with the firefox browser. With this, I want to get the logs which is normally shown on the console to be redirected to a separate file… (read more)

I want to run some automation tests with the firefox browser. With this, I want to get the logs which is normally shown on the console to be redirected to a separate file. How can I do this in firefox? Google chrome has a similar functionality when you open chrome with "--enable-logging --v=1" parameters.

Asked by deathholes 5 months ago

Last reply by deathholes 5 months ago

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages. We can check the box for all, but not for individual check boxes on the sam… (read more)

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages. We can check the box for all, but not for individual check boxes on the same page.

Asked by Sports Are The Reports 5 months ago

Last reply by cor-el 5 months ago

2FA glitch

I have 2FA completely turned off and login to my Mozilla account works thru the browser window with password and with google single sign on, however when I try and log in… (read more)

I have 2FA completely turned off and login to my Mozilla account works thru the browser window with password and with google single sign on, however when I try and log into my account via the integrated browser account manager thing it does a 2FA step. I can do this but why does it do this if it's TURNED OFF??? and how do we fix this behavior? Oh, and the autofill works on most sites but not on your signin page. Did you guys block password managers from filling in the login fields?

Asked by Nick Spiker 1 month ago

Last reply by Nick Spiker 1 month ago

Downloading

Dear Community, I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, b… (read more)

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Asked by MAREK_WES 5 months ago

Last reply by Terry 5 months ago

Problem logging in sertain pages

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window we… (read more)

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window were I am able to fill in my name and password anylonger. Same, when I am logged on to my bank and want to look att documents on the web page I can not activate these by clicking on them. I can click as much as I want but the documents won't open. First time I noticed this was in the summer when I couldn't open documents in my bank and now I can not even log on to a sertain page were I am member cause I can't activate the log on button by clicking it. Don't even know where to start looking cause this have happened from an update so it is nothing I have deliberately changed in my Firefox. I have the latest update.

Asked by TIC37 6 months ago

Last reply by cor-el 5 months ago

browser crash maybe?

Hi, I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the… (read more)

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

Asked by balintelek 4 months ago

Last reply by cor-el 4 months ago

  • Archived

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 6 months ago

Last reply by zeroknight 6 months ago

Logged out of my accounts when I close firefox?

I recently changed to Firefox from chrome and the focus on security and privacy was a much needed upgrade. However, every time I close my windows I'm logged out of all my… (read more)

I recently changed to Firefox from chrome and the focus on security and privacy was a much needed upgrade. However, every time I close my windows I'm logged out of all my accounts. I checked all the settings that would have that effect even escalating it to a clean install and unfortunately nothing works. After checking the support forums this setting seemed to be the one that fixed things, attached is a screenshot showing that its unchecked and that there is cookie data stored, so I'm really at a loss.

Asked by Jordan JP 5 months ago

Last reply by zeroknight 5 months ago

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (read more)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 months ago

Last reply by cor-el 5 months ago

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome … (read more)

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome

Asked by Wdhoover 5 months ago

Last reply by cor-el 5 months ago

  • Archived

My Firefox (just updated to latest version) will not show videos from Ring.com

My Firefox (just updated to latest version) will not show videos from Ring.com. This has been going on for over a month and spans several version releases. However, I c… (read more)

My Firefox (just updated to latest version) will not show videos from Ring.com. This has been going on for over a month and spans several version releases. However, I can get other browsers (Safari, Chrome, Vivaldi) to view the videos. (I am using a Mac, latest operating system.) I have just been trying to view a video from my Ring account for the last 10 minutes and it will not load and show.

Can you help?

Asked by LLKRAUS 6 months ago

Last reply by zeroknight 6 months ago

Text boxes duplicating in certain websites

Using text boxes such as comment sections in certain sites will "duplicate" the boxes directly over it Scrolling up and down will lock the boxes on screen and leave multi… (read more)

Using text boxes such as comment sections in certain sites will "duplicate" the boxes directly over it Scrolling up and down will lock the boxes on screen and leave multiple traces of the text boxes Refreshing the page will remove the boxes temporarily but will happen again Happens inconsistently on multiple websites Site shown under is dcinside.com

Asked by Bada 5 months ago

Last reply by zeroknight 5 months ago

lost bookmarks every time restart firefox

Hello, I have tried all the results I have found here for fixing this issue and it still happens on a fully patched Mac. Also, unable to use the restore function as gives… (read more)

Hello, I have tried all the results I have found here for fixing this issue and it still happens on a fully patched Mac. Also, unable to use the restore function as gives me the 'Unable to process the backup file' and it does not allow me to import a html backup file. I've also fully uninstalled and re-installed many times which result with the same problem. I've had this happen many dozens of times. This started happening maybe few months two ago.

Thanks

Asked by schnide 5 months ago

Last reply by schnide 5 months ago