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Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (read more)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 1 week ago

Last reply by cor-el 1 week ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 1 week ago

Last reply by zeroknight 1 week ago

Blocked web site jgonzalaez@lungdoctors.com first time this has occured I refreshed Firefox this morning and now Pocket comes in Do not want Pocket and how do I unblock web site which is my Pulmonary Dorcot

I have a website that is now being blocked for 1 week jgonzalez@lungdoctors.com this is my Pulmonary Doctor and have used this web site for at least 1 year. Being a nov… (read more)

I have a website that is now being blocked for 1 week jgonzalez@lungdoctors.com this is my Pulmonary Doctor

and have used this web site for at least 1 year. Being a novice I refreshed my Firefox site and now I have

Pocket which I do not want.

Any ideas would be appreciated very much.

Thank you Judith B. Basch

Asked by baschmets358 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox browser seems to corrupt My Norton page.

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button… (read more)

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button erroneously shows "Set Up", and when pressed the surrounding oval turns blue and nothing else happens - forever! That button should say "Access Vault". Also, he Feature Setup incorrectly shows Password Manager as not being setup when it already is on, active, and functioning in other areas of Norton 360, and surprisingly through the Firefox browser extension NPM button. This apparent MY Norton syncing problem only happens with Firefox, not when using Edge or Chrome.

Asked by bflo142 5 months ago

Last reply by cor-el 5 months ago

Logged out of my accounts when I close firefox?

I recently changed to Firefox from chrome and the focus on security and privacy was a much needed upgrade. However, every time I close my windows I'm logged out of all my… (read more)

I recently changed to Firefox from chrome and the focus on security and privacy was a much needed upgrade. However, every time I close my windows I'm logged out of all my accounts. I checked all the settings that would have that effect even escalating it to a clean install and unfortunately nothing works. After checking the support forums this setting seemed to be the one that fixed things, attached is a screenshot showing that its unchecked and that there is cookie data stored, so I'm really at a loss.

Asked by Jordan JP 5 months ago

Last reply by zeroknight 5 months ago

blank screen after loading on Michael's website

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, … (read more)

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

Asked by tcde2001 5 months ago

Last reply by jonzn4SUSE 5 months ago

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France.

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 5 months ago

Last reply by cor-el 5 months ago

Need to uninstall recent update to Mozilla Firefox

I need to uninstall the recent update to Firefox. I have several "features" that were added which I do not wish to have. OR -- I need to be able to reinstall a prior ve… (read more)

I need to uninstall the recent update to Firefox. I have several "features" that were added which I do not wish to have.

OR -- I need to be able to reinstall a prior version of Firefox.

I do not wish to have to "fix" Firefox, just need to go back a few versions.

Thank you.

Asked by wellerla 5 months ago

Last reply by Terry 5 months ago

connection to Amazon

When Firefox connects to AMAZON, you do not show full access like other browsers, like Google Chrome or MS Edge. In particular, you do not have access to "sizes" and subl… (read more)

When Firefox connects to AMAZON, you do not show full access like other browsers, like Google Chrome or MS Edge. In particular, you do not have access to "sizes" and subliminal access to prices like Google Chrome or MS Edge

Asked by greggood1950 5 months ago

Last reply by zeroknight 5 months ago

Custom tabs not opening correctly

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are corre… (read more)

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are correct in the settings but for some reason they're not loading properly.

These are the correct URL's in the setting page. https://www.etsy.com/your/shops/UiJewelryMaui/tools/listings/state:sold_out,sort:sold_out_date,stats:true|https://www.etsy.com/messages?ref=seller-platform-mcnav|https://www.shopify.com/|https://maui.clareityiam.net/idp/login|https://outlook.office.com/mail/|https://calendar.google.com/calendar/u/0/r?pli=1|https://www.microsoft365.com/?auth=2|https://www.canva.com/|https://hawaii.infinitecampus.org/campus/portal/parents/hawaii.jsp|https://mauinews.org/pub920.htm|https://www.mauicounty.gov/Bids.aspx?CatID=19|https://hiepro.ehawaii.gov/vendor-dashboard.html|https://us2.admin.mailchimp.com/campaigns?ref=plums_nav&_ga=2.43380451.756894218.1698551103-1299448220.1698551096#f_bucket:recent;t:campaigns-list|https://hawaiicovid19.com/

However, the pages that load at start up are not these URL's, instead they're opening with the ones in the photo I provided. How do I fix this or do I need to select a different default browser?

Asked by mauiladybug 5 months ago

Last reply by zeroknight 5 months ago

Errors while browsing where previuosly it worked

About 3 months ago when logging in to my bank account on a windows PC using Firefox, the password was accepted but the account failed to open due to an error. Previously … (read more)

About 3 months ago when logging in to my bank account on a windows PC using Firefox, the password was accepted but the account failed to open due to an error. Previously it worked like a charm, but my bank updated its security and it hasn't worked since. However if I perform the same operation on Google Chrome it works. I have a similar experience on a few other web sites. Is there something in my Firefox settings preventing this from happening? Cheers,

Mark

Asked by mark.hartleigh 5 months ago

Last reply by cor-el 5 months ago

none of the bars have a download icon

I have Windows 10 with current maintenance and current version of Firefox. Don't know what the address bar is called, but I believe it once had a download icon. Am I mis… (read more)

I have Windows 10 with current maintenance and current version of Firefox.

Don't know what the address bar is called, but I believe it once had a download icon. Am I mistaken?

Sometimes after I enter an address there will be an icon where I can download something. Is this website-dependent?

Asked by Barry Jedrick 5 months ago

Last reply by cor-el 5 months ago

403 Error messages when trying to access British Airways website

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years sinc… (read more)

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Asked by rainboum 5 months ago

Last reply by cor-el 5 months ago

After hundreds of visits, firefox won't connect to www.archive.org because "connection is not secure".

I go to www.archive.org on a regular basis. Now though, all I get is a blank screen and when I click on the small figure at the address bar, I get the meassage "Connect… (read more)

I go to www.archive.org on a regular basis. Now though, all I get is a blank screen and when I click on the small figure at the address bar, I get the meassage "Connection not secure"

Why is this suddenly happening? In the week since I was there last, I have not changed any hardware or software.

Even though I discovered that "private mode" will get to that page, I like to keep my history file complete for when I need to refind something. I don't want to have to start using ":private mode" for browsing.

I really don't care if it is not a secure site. I trust it and want to go there. How do I override this so I can get back to a site that I have visited hundreds of times before this problem showed up?

BTW, cookies and caches have been cleared out. The computer has been rebooted. My internet connection has been reset (several times). The results have not changed. None of my other frequently visited sites does this. Only www.archive.org

Thank you.

Asked by 1of8billion 5 months ago

Last reply by cor-el 5 months ago

Firefox closes randomly, No bug or crash report triggered.

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close ever… (read more)

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close everything. I have no add-ons to remove, update or restart. I have no plug ins to remove, update or restart. My drivers and Windows OS are all up to date.

I ask my Firefox to delete my history and clear the cash when it is closed, so it takes me roughly 5-20 minutes to log back into everything I'm doing for class or my personal life when this happens.

Upon researching this matter today, all the fixes I can find involve removing add-ons and plug ins. Or updating them. Or turning them off. I have none to try this fix on. The advice on the main page says to check that all system are up to date. I have checked, they are.

Hoping someone has some advice. Thanks!

Asked by Sejena Hope 6 months ago

Last reply by zeroknight 6 months ago