Showing questions tagged: Show all questions

Firefox fills disk space to 0 bytes few times a day

Hello! I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the lates… (read more)

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

Asked by eqall 6 days ago

Last reply by eqall 2 hours ago

A website is slowing down your browser error message

I only get "A website is slowing down your browser..." message when on MSN.com. This only started recently. I have cleared cache, history, etc. - nothing helps. Is there … (read more)

I only get "A website is slowing down your browser..." message when on MSN.com. This only started recently. I have cleared cache, history, etc. - nothing helps. Is there a fix? (Other than not going on MSN?) Thank you for any help.

Asked by lynniedear 4 days ago

Last reply by lynniedear 5 hours ago

Video colors are shifted

For some time now (at least a year), I've noticed that the colors in videos are slightly off. The problem never affects still images, just videos (on every site). Most us… (read more)

For some time now (at least a year), I've noticed that the colors in videos are slightly off. The problem never affects still images, just videos (on every site).

Most users wouldn't notice the problem as it's quite subtle, but all the hues are all slightly off: Reds are slightly more yellow than they should be, yellows are slightly redder, blues are slightly more cyan, and cyans are slightly bluer.

I don't use other browsers so not sure if this is a Firefox problem or a wider problem.

I don't have Flash installed so (presumably) the videos run in HTML5.

Asked by MartyJames 4 hours ago

Firefox freezes when I switch video on Youtube

Hi, i got a problem with Firefox 86.0 after last update. Firefox freezes when I switch video, skip ads or go to main page when any video plays on Youtube. But there's int… (read more)

Hi, i got a problem with Firefox 86.0 after last update. Firefox freezes when I switch video, skip ads or go to main page when any video plays on Youtube. But there's interesting thing: if i pause video first and then switch to another, all right. But if i don't pause, firefox freezes with 100% CPU load. I have never seen that problem before.

I tried these steps, but it wasn't helpful:

1. Disable recommended perfomance settings and hardware acceleration. 2. Clear cookie, cache and startup cache. 3. Safe mode with disabled plugins. 4. Refresh Firefox. 5. Full uninstall Firefox and install again.

I don't know what else i can try to solve this problem... Please, help!

Asked by Alex 1 day ago

Last reply by Alex 7 hours ago

Websites load slowly on Firefox

I've been having the problem of websites loading slowly on Firefox for a few days now. Firefox itself loads quickly, but opening Youtube for example takes a very long tim… (read more)

I've been having the problem of websites loading slowly on Firefox for a few days now. Firefox itself loads quickly, but opening Youtube for example takes a very long time.

I have this problem since I have a new internet line, yet this is most likely not the problem, since on chrome this problem does not occur.

As a solution I have cleaned firefox and even clean reinstalled it. However, the problem still occurs. I suspect that this is a problem related to my profile. Even opening it without addons does nothing.

Any ideas?

Asked by JLN 4 days ago

Last reply by JLN 7 hours ago

Firefox Keeps Minimizing When Opened -> I Click then it immediately minimizes. (WITH VIDEO)

So, for some reason today, Firefox keeps minimizing whenever I click on it. I click on the Firefox logo in my doc, I see the browser for a second, then POOF a second late… (read more)

So, for some reason today, Firefox keeps minimizing whenever I click on it. I click on the Firefox logo in my doc, I see the browser for a second, then POOF a second later it minimizes. It's odd because the app seems to be working fine. In the split second that the browser was on my screen, I'm able to type a single letter, and all button functionality works. I even got it to go into safe mode, but the problem still persisted.

This is only Firefox-specific. Not having problems with Chrome or Safari, but Firefox is my browser of choice, so it's kind of annoying.

But for more details and troubleshooting,

- I'm running on a 13inch Macbook x86 on BigSur, so not the newer M1 Mac. - I've turned off and restarted my Mac Book. - I've uninstalled and reinstalled Firefox - I've used AppCleaner to get rid of all leftover files and then reinstalled - I've forced quit the app many times - I've tried the private browser and still nothing - My Mac is up to date and charged - I've run Malwarebytes to look for viruses - Firefox works on my IPad, so it's not an account issue


None of these attempted solutions worked.

Also, I can't reset Firefox or provide any troubleshooting information because the browser closes too fast before I can do anything.

Here's a video showing the problem: https://youtu.be/y3k-Q-eRyE4

Asked by markdecetc 22 hours ago

telemetry

I am getting these errors in the browser console. I am using Firefox Developer 87.0b6 I have disabled all telemetry options except for telemetry enables, because that is … (read more)

I am getting these errors in the browser console. I am using Firefox Developer 87.0b6 I have disabled all telemetry options except for telemetry enables, because that is locked, but I am STILL getting pin errors. https://support.mozilla.org/en-US/questions/1197144 See my about:config settings below. How do I stop this? The errors are particularly annoying because they don't clear when refreshing a page like other errors. Debugging is extremely painful.


1615073898294 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 68c33955-63f8-4bcb-92d7-0446914df64b: SyntaxError: The URI is malformed. Stack trace: open()@resource://gre/modules/ServiceRequest.jsm:43 _doPing()@resource://gre/modules/TelemetrySend.jsm:1305 _sendPersistedPings/<()@resource://gre/modules/TelemetrySend.jsm:1183 Log.jsm:723

   append resource://gre/modules/Log.jsm:723
   log resource://gre/modules/Log.jsm:379
   log resource://gre/modules/Log.jsm:508
   error resource://gre/modules/Log.jsm:387
   _sendPersistedPings resource://gre/modules/TelemetrySend.jsm:1185

app.update.lastUpdateTime.telemetry_modules_ping 1614786916 app.update.lastUpdateTime.telemetry_untrustedmodules_ping 1614989987 browser.newtabpage.activity-stream.feeds.telemetry false browser.newtabpage.activity-stream.telemetry false browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint https://incoming.telemetry.mozilla.org/submit browser.newtabpage.activity-stream.telemetry.ut.events false browser.ping-centre.telemetry false browser.urlbar.eventTelemetry.enabled false devtools.onboarding.telemetry.logged false devtools.telemetry.tools.opened.version {"DEVTOOLS_OS_ENUMERATED_PER_USER":"55.0","DEVTOOLS_OS_IS_64_BITS_PER_USER":"55.0","DEVTOOLS_SCREEN_RESOLUTION_ENUMERATED_PER_USER":"61.0"} dom.security.unexpected_system_load_telemetry_enabled false network.trr.confirmation_telemetry_enabled false privacy.trackingprotection.origin_telemetry.enabled false security.app_menu.recordEventTelemetry false security.certerrors.recordEventTelemetry false security.identitypopup.recordEventTelemetry false security.protectionspopup.recordEventTelemetry false services.settings.main.search-telemetry.last_check 1614974675 services.sync.telemetry.maxPayloadCount 500 services.sync.telemetry.submissionInterval 43200 telemetry.fog.test.activity_limit 120 telemetry.fog.test.inactivity_limit 1200 telemetry.fog.test.localhost_port 0 telemetry.number_of_site_origin.min_interval 300000 telemetry.origin_telemetry_test_mode.enabled false toolkit.telemetry.archive.enabled false toolkit.telemetry.bhrPing.enabled false toolkit.telemetry.cachedClientID c0ffeec0-ffee-c0ff-eec0-ffeec0ffeec0 toolkit.telemetry.debugSlowSql false toolkit.telemetry.ecosystemtelemetry.enabled false toolkit.telemetry.enabled true toolkit.telemetry.firstShutdownPing.enabled false toolkit.telemetry.geckoview.batchDurationMS 5000 toolkit.telemetry.geckoview.maxBatchStalenessMS 60000 toolkit.telemetry.geckoview.streaming false toolkit.telemetry.hybridContent.enabled false toolkit.telemetry.ipcBatchTimeout 2000 toolkit.telemetry.newProfilePing.enabled false toolkit.telemetry.pioneer-new-studies-available false toolkit.telemetry.previousBuildID 20210304190020 toolkit.telemetry.reportingpolicy.firstRun false toolkit.telemetry.server toolkit.telemetry.server_owner Mozilla toolkit.telemetry.shutdownPingSender.enabled false toolkit.telemetry.shutdownPingSender.enabledFirstSession false toolkit.telemetry.testing.overrideProductsCheck false toolkit.telemetry.unified false toolkit.telemetry.updatePing.enabled false

Asked by jmv1 22 hours ago

stripping processes down to nothing

per the subject you guys, can you point me to a resource where I can find out why FF uses so much mem? that's not needed. i already read everything on the web I could f… (read more)

per the subject you guys, can you point me to a resource where I can find out why FF uses so much mem? that's not needed. i already read everything on the web I could find. I understand that the multiple threads are for faster content loading, but that's irrelevant for me. I've manipulated it for quite a while, and I always see 5 threads boot when FF boots. can that be stripped down? if so, how? tx. see img.

Adam

Asked by Adam 2 days ago

PC reboots without BSOD, seemingly Firefox is a culprit

Build: Windows 10 Pro, Intel Core i5-10600, GTX 1070, 16GB RAM, MSI B460M-A Pro. OS and some software on an SSD, other stuff on two hard drives. Problem: Replaced mobo, C… (read more)

Build: Windows 10 Pro, Intel Core i5-10600, GTX 1070, 16GB RAM, MSI B460M-A Pro. OS and some software on an SSD, other stuff on two hard drives.

Problem: Replaced mobo, CPU, RAM, CPU fan and SSD a week ago, installed fresh OS. The day after that computer started resetting randomly while streaming or watching a video in Firefox after a period of from five minutes to two hours. Never happened while I was playing Monster Hunter World and Apex Legends and streaming them with Chrome open or closed. Win doesn't say anything about it after reboot, and I can't see a minidump in Windows folder.

Event log doesn't say much interesting, two events right after the reboot are always like that:

The previous system shutdown at 15:23:32 on ‎02.‎03.‎2021 was unexpected.

Audit events have been dropped by the transport. 0

The only other warnings in the log are like this: Catalog Database (1800,R,98) Catalog Database: The database format feature version 9180 (0x23dc) could not be used due to the current database format 1568.20.0, controlled by the parameter 0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat).

Tried updating chipset & network adapter driver, graphics drivers, turning hardware acceleration in browsers on and off, removing add-ons from Firefox, reinstalling browsers. Checking temperatures with Open Hardware Monitor (all below 40 degrees Celsius), CPU load is very low. PSU is also a suspect, but this crash never happened when Firefox wasn't running.

Asked by nikodimov 2 days ago

Suddenly Firefox created an extra empty window which cannot be closed

I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large am… (read more)

I guess it was the update to Firefox v. 86.0 here on Ubuntu that made Firefox create an extra empty window beside the session I always (re)open, which contains a large amount of tabs. When I try to close the empty window Firefox gives a warning, that this will close my (many) tabs. That doesn't make much sense to me. And when another app, like Thunderbird, opens an URL, it is opened in the new empty window. I can add that I use some add-ons like Simple Tab Groups, Vertical Tabs Reloaded, AdBlock Plus and NoScript.

Asked by Henrik R. 3 days ago

Last reply by Henrik R. 2 days ago

block keyboard hijacking

Some websites like to hijack your keyboard shortcuts. (For example in forums, ⌘-C, ⌘-V, ⌘-K, ⌘-L) In Firefox, you can hold ⌘+Shift while clicking a link to open it in a n… (read more)

Some websites like to hijack your keyboard shortcuts. (For example in forums, ⌘-C, ⌘-V, ⌘-K, ⌘-L)

In Firefox, you can hold ⌘+Shift while clicking a link to open it in a new background tab. I recently encountered a website (Duckduckgo) which hijacks this as well.

Is there a way to block website from redirecting your keyboard shortcuts. It's really intrusive and I hate it.

Thanks.

Asked by exekutive 3 days ago

Firefox 84 - twitter/firefox get slower over time after reinstallation

Hi everyone, I'm on w7-64. I updated to FF86, and there were obvious problems with it, so I installed 84. Works fine, except that now I'm noticing twitter and facebook … (read more)

Hi everyone,

I'm on w7-64. I updated to FF86, and there were obvious problems with it, so I installed 84. Works fine, except that now I'm noticing twitter and facebook get slower over time. I didn't notice that before reinstallation of 84.

I just created a new profile and refreshed. Will monitor. But what is the usual issue when firefox is doing this? Basically its not releasing memory correct?

I tried useing Firemin (https://www.rizonesoft.com/downloads/firemin/), and there was a noticable difference with twitter and firefox. But I'd rather just fix the issue instead of using a bandaid if I can.

During the reinstallation of FF84, I did delete a few registry entries (I followed a page like this to do it (https://www.tenforums.com/browsers-email/164280-remove-firefox-completely-then-reinstall.html)). But I don't know how that could effect releasing memory.

I'll keep you updated, but does anyone have any insight?

Thanks!

Asked by info4851 3 days ago

Last reply by info4851 3 days ago

Not loading any pages and cant can't open settings

Yesterday I was using Firefox normally (browsing, Discord, etc.). Today when I opened it, it wouldn't load any page. If I type something in the adress bar it will auto-co… (read more)

Yesterday I was using Firefox normally (browsing, Discord, etc.). Today when I opened it, it wouldn't load any page. If I type something in the adress bar it will auto-complete or show suggestions based on google, but when I hit enter, nothing happens. It doesn't even try to load anything. I also can't go into options. When I click on the options button, nothing happens. I am not running in any compatibility modes. I have tried reinstalling Firefox, didn't help. I am not using any add-ons. I have done several virus searches. Other browsers work fine. I'm running out of ideas now, that's why I'm doing this post.

Asked by blockbuster2033 5 days ago

Last reply by blockbuster2033 3 days ago

downloads

Hello, Is this the end of firefox for me? I am a chess fan and download chessgames from this site. I log in on the chessbase site and OK. But suddenly this doesn't work a… (read more)

Hello, Is this the end of firefox for me? I am a chess fan and download chessgames from this site. I log in on the chessbase site and OK. But suddenly this doesn't work anymore!! Strange because with microsoft edge it works!! Greetings harry

Asked by harry.cattoir 3 days ago

Last reply by harry.cattoir 3 days ago

Can't take full screen screenshots after upgrading to 86.0

Can't take full screen screenshots after upgrading to 86.0 without app freezing up. Have to force quit to continue. I've not changed any settings since the upgrade restar… (read more)

Can't take full screen screenshots after upgrading to 86.0 without app freezing up. Have to force quit to continue.

I've not changed any settings since the upgrade restart.

Using the ellipse function in the address bar as usual.

Thanks.

Asked by TK 3 days ago

Tabs crash, then I can't restart Firefox

Hi: Just installed Firefox on Windows 10. When the installation finishes, the browser window shows two tabs, both crashed. Trying to access any URL also results in a cras… (read more)

Hi:

Just installed Firefox on Windows 10. When the installation finishes, the browser window shows two tabs, both crashed. Trying to access any URL also results in a crashed tab.

If I quit Firefox at that point, then attempt to restart the program, I'll get the spinning circle for a few moments, then nothing -- it just won't run again. The installer file will run again, but I'll get the same results.

Thoughts?

Thanks,

Gregg

Asked by gregg.pearlman 3 days ago

Firefox freezes after waking from sleep on M1 Mac

Hi Guys, I have a problem when I'm waking up PC from sleep mode. Please help me if you have ideas or solutions. In my case, Firefox doesn't accept any action (scroll, cli… (read more)

Hi Guys,

I have a problem when I'm waking up PC from sleep mode. Please help me if you have ideas or solutions.

In my case, Firefox doesn't accept any action (scroll, click). The only solution is terminate Firefox by cmd+Q shortcut, and after restart, it works properly.

I can see same problem with my Mac Mini M1 and Macbook Air M1, but it didn't happen on Intel Macbook Pro.

Here's my environment,

OS:Mac OS Big Sur 11.2.2 Firefox:86.0 Display:Dell Q3219U Connection:USB-C to USB-C or USB-C to Displayport

Thanks in advance,

Asked by Yuki 3 days ago