Showing questions tagged: Show all questions
  • Archived

My homepage, search engine, is now /notfound.

I have been using Startpage as my search engine forever. Startpage has a new option to delete cookies when you x out of a tab. It has a different url than the regular Sta… (read more)

I have been using Startpage as my search engine forever. Startpage has a new option to delete cookies when you x out of a tab. It has a different url than the regular Startpage. I tried to get Firefox to accept it. Two thousand variations, iterations later, and I still couldn't. Now when I open Firefox it says, startpage.com/ not found in a big red ribbon at the top of the page. Firefox won't let me go back to the old one either. There are other things but I'll start with this.

Asked by LKipling 11 months ago

Last reply by Terry 11 months ago

  • Archived

First tab always crashed on startup

What else can I do to identify the problem? I've taken the following actions: Restarted the app, refreshed then reset the app, ran troubleshooter mode, uninstalled then r… (read more)

What else can I do to identify the problem? I've taken the following actions: Restarted the app, refreshed then reset the app, ran troubleshooter mode, uninstalled then reinstalled the app, re-booted my PC and shut down-rebooted my PC, disabled all protections in Bitdefender(firewall, ransom, etc), ran a full anti-virus scan, checked Chrome and Edge(they work fine), created a 2nd profile but no change. My system consists of the following: ASUS Z390-a MB I5-9400 CPU 64GB of RAM 850W ATX PSU Intel 1TB SSD(OS) Windows 11 Pro I believe this problem started soon after I updated the BIOS on my ASUS MB. I'm not sure how that relates. Thanks for any help or suggestions. optimxr PS the message on the tab is "GAH, Your Tab Just Crashed"

Asked by optimxr 11 months ago

Last reply by optimxr 11 months ago

  • Archived

Downloads Automatically Opening on 114.0.2 64-bit

For the past week, Firefox for Windows 10, v 114.0.2 (64-bit) has been automatically opening all downloads. If you go into the download window, all downloads say "opening… (read more)

For the past week, Firefox for Windows 10, v 114.0.2 (64-bit) has been automatically opening all downloads. If you go into the download window, all downloads say "opening in..."

I've already gone into about.config and changed browser.download.AlwaysOpenPanel to false and it still happens. What else do I have to do to get it to stop?

Thanks.

Asked by Cephus 11 months ago

Last reply by cor-el 11 months ago

  • Solved
  • Archived

Cannot verify my device on Chase Bank's secure server

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to b… (read more)

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to blank rather than submitting. I've cleaned my cache and cookies, restarted my browser, spoken to Chase reps... but it seems the issue is the browser. Firefox is the only browser I have this problem with.

It was suggested to me that Total Cookie Protection is not allowing Chase to verify, but I toggled off Enhanced Tracking Protection on the site, as well as adding exceptions as many of Chase's secure servers as I've seen (the exceptions in the attached screenshot go way past 7...), and I still can't verify and log in.

Asked by Anna 11 months ago

Answered by Medhasree Suram 11 months ago

  • Archived

UI Text Changes Color (Greys Out) When Firefox Window Loses Focus

After updating to Firefox 115.0-1, I noticed that the tab names for all inactive tabs automatically greys out whenever the main Firefox window loses focus (see attached g… (read more)

After updating to Firefox 115.0-1, I noticed that the tab names for all inactive tabs automatically greys out whenever the main Firefox window loses focus (see attached gif image). Only the system theme is affected. I should also note that only Firefox 115 exhibits this behavior (downgrading to Firefox 114.0.2-1 fixes the issue).

I'm not sure if this is by design. I've gone through the change log for Firefox 115 and found no mentions of this.

Of course, the behavior isn't that big of a deal. However, since I'm using a window manager (i3wm), an annoying "flash" (see attached gif image) can be observed every time I press a keybinding to activate a binding mode.

If this is a new feature, I'd very much like to turn it off in about:config.

Does anyone know how?

Asked by Anthony 11 months ago

Last reply by Anthony 11 months ago

  • Archived

Problem with loading photos on wordpress site - firefox

Hello, Firefox does not load images (preview and on articles) on this site well https://www.pinerolo.news/... with chrome and edge everything works fine... i don't know… (read more)

Hello, Firefox does not load images (preview and on articles) on this site well https://www.pinerolo.news/...

with chrome and edge everything works fine... i don't know what the problem is. Can you help me? Ublock and tracking protection disabled

Asked by gerayl7 11 months ago

Last reply by gerayl7 11 months ago

  • Archived

Sonic studio 3 sound effects stops working on Firefox

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The… (read more)

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The app still works when playing audio from the local hard drive, it can apply the sound effects I changed through the sound manager (sonic studio), but still, the effects don't apply when playing YouTube videos or audio from Firefox. I tried to uninstall sonic studio and reinstall it again, but the problem was not solved. Any help would be appreciated! Thanks.

Asked by Abdallah_R 11 months ago

Last reply by Abdallah_R 11 months ago

  • Archived

Firefox's statement of "ENDING SUPPORT FOR WINDOWS 7" and SUGGESTS upgrade to NEWER MICROSOFT TRASH OPERATING SYSTEM

I have used Firefox literally since its inception. Do an enormous amount of streaming with it. As such I check for updates every time it's launched. My most recent update… (read more)

I have used Firefox literally since its inception. Do an enormous amount of streaming with it. As such I check for updates every time it's launched. My most recent update finished with an INFURIATING MESSAGE FROM MOZILLA STATING NO FURTHER SUPPORT FOR WINDOWS 7, and had the AUDACITY to suggest I transition to WINDOWS 8 OR NEWER OPERATING SYSTEM. Since when did Firefox/Mozilla start sucking up to bill gates and his band of fools? Get this straight now and FOREVER, I WILL NOT NOW, TOMORROW OR EVER INSTALL WINDOWS 8 OR HIGHER ON ANY MACHINE THAT I OWN. No one can justify why microsuck insists on an INTERNET CONNECTION TO PLAY A GAME OF SOLITARE!! Microsuck insists on creating an account to access the trash filled microsuck app store. It ain't happening as long as I have a pulse. If Firefox organization want to buddy up with microsuck, HAVE AT IT!! I'll NOT follow the advice. To hell with microsuck AND those that push their trash down the publics throat. I'll quit using their browser. I ONLY post HERE because the miserable pricks don't offer a way to contact them directly. Feel free to criticize and slash away at my intelligence. I got broad shoulders and a BIG backside. Microsuck and their faithful followers can kiss them both.

Asked by schliim 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

I paid for a years Mozilla VPN. Downloaded it. When I open it all I get is a list of codes. Help much appreciated.

Steps to gaining access to my Mozilla VPN download and how to set-up and use the app. Including how to turn program off when needed for other program useage. Any help rea… (read more)

Steps to gaining access to my Mozilla VPN download and how to set-up and use the app. Including how to turn program off when needed for other program useage. Any help really appreciated. RMc at [email removed from public]

Asked by Ruth McGibbon 11 months ago

Last reply by James 11 months ago

  • Solved
  • Archived

how do I remove? How did I put it there to begin with?

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox. How did I … (read more)

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox.

How did I even put it there? Thank you

Asked by dsvphd 11 months ago

Answered by cor-el 11 months ago

  • Archived

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (read more)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (read more)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked by Mike_levin 11 months ago

Last reply by cor-el 11 months ago

  • Archived
  • Archived

Using Firefox today had trouble with online checking account Submit button grayed out, including trying to get a new Comcast account Continue button was grayed out--I need help to resolve this issue.

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an… (read more)

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an urgent matter because I can't get comcast online application for new account completed.

Asked by mailto159 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

I can't log into my xfinity account

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR … (read more)

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Asked by kathyglenn 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

I cannot connect to Xfinity to pay my bill, like I have for years!??

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed … (read more)

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed income stuck at home, this is our only way to conduct our business. Today is the due date for our payment. Thanks to firefox blocking access to Xfinity we will now be charged a late fee. Please help resolve this problem. Thanks, Bill Kennedy

Asked by Bill 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (read more)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Firefox is misbehaving on my IOS products

Hey guys, I recently switched from Chrome to Firefox on my Windows desktop and have added my Mac, iPad and iPhone to my account. On my desktop I have all 167 Passwords s… (read more)

Hey guys,

I recently switched from Chrome to Firefox on my Windows desktop and have added my Mac, iPad and iPhone to my account. On my desktop I have all 167 Passwords saved but the other devices only sync 27. I have reinstalled, relogged, removed sync, changed sync settings etc.

Thanks in advance and I hope you guys can help.

Asked by charliebitmyfinger 11 months ago

Last reply by charliebitmyfinger 11 months ago