Firefox Support Forum

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on coming. I then thought that I would uninstall it and then reinstall, but it tells me that it cannot uninstall because it is running, -"Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." When I click on ' Close Firefox' nothing happens. when I click on 'Cancel' the message disappears, but will reappear. Then in desperation, I went into program files and deleted the Fifefox folders but it wouldn't reinstall. There is obviously somewhere a file/file which is screwing me up, does anyone know what this it?

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

I wish to save my bookmarks in alphabetical order, first the folders and then any bookmarks that have not yet been allocated to a specific folder. This used to be possible as I gave reorganised the older bookmark folders are in alphabeical order previously. This seems to be no longer posible. I can reorganise them in View but cannot save them. Am I doing something wrong? Any help appreciated. Thanks in advance. text

Hi,

I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I use regular Firefox (currently version 120.0). I was looking through the settings on 121.0 beta Firefox Beta November 21, 2023 and saw it has the very useful Cookie Banner Blocker: When a site asks if they can use cookies in private browsing mode, Firefox Developer Edition automatically refuses for you. Only on supported sites.

According to the https://support.mozilla.org/en-US/kb/cookie-banner-reduction?as=u&utm_source=inproduct this was introduced in Firefox version 120. However I do not see it in my regular Firefox 120.0. Both browsers say that "Your browser is being managed by your organization." I can change the proxy settings in regular Firefox 120, but not in Firefox Developer beta 121. Although both have the same sentinelone 2023.1.4.650 extension set.

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also becomes normal when I download it and open it with pdf reader. So this is basically a font issue. Any solution?

Dear Colleague

this website 'https://m.nearbyme.io/search' automatically opening in a new tab. How i can stop it from automatically opening? Many other websites are also automatically opening in new tabs.

Please let me know how to stop these websites from automatically opening.

Thank you.

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple tabs at once before going into them.

Mozilla is crashing since last 3 days and it is often

Please do the needful urgently.

Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af320231126 26-11-2023, 16:16 View bp-fd13d783-6248-4baf-82d9-682d80231128 28-11-2023, 13:35 View

Hello,

My operating system is 64 bit Windows 10. I perform many membership transactions through Semrush.com. But I think semrush blocked me. When I try to log in or become a member, I receive a "Your Request Has Been Locked" warning. I uninstall Firefox 64bit and install 32bit and the problem disappears. But I want to use 64 bit again. For this reason, I also did a thorough cleaning with uninstaller programs, but to no avail..

I think Semrush 64bit firefox seems to see something in my program and banned it. How can I change whatever it sees so that it doesn't get blocked?

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post.

--- WARNING: This script is not provided by Mozilla and is not officially supported Creating a userChrome.css file and other ways of customizing Firefox that are not exposed in the interface are there for developers, not end-users. If it were intended for end-users, you would see a menu option or checkbox; you wouldn't have to hack a text file in a hidden location.

What this means is that even though the functionality you want is no longer supported, a third-party has found a way to do it using the CSS file. If it breaks in new versions, you will need to contact the person who provided the script.

[Warning was not added by moderator, but by me to save someone time.] ---

With that out of the way, here's the issue I have, how I've solved it temporarily for the community.

When I load YouTube videos, I am given a statuspanel message with the URL of the video playing. It's not momentary or temporary, it stays there, the entire time. Why anyone thought this was a good idea, I'm not sure.

My question is simple, is there an alternative solution - to remove this statuspanel message permentantly - to what I'm sharing here, without using the userChrome.css file?

If so, please provide the solution so it can be tested and upvoted by the community, thank you in advance if that is you.

If there is not, then this post also serves as solution as well as a request to Modzila, that being.

Modzilla. Please make a solution that doesn't need custom .css scripts.

I am posting this as I needed multiple posts to achieve a solution so am hoping this serves as that for someone (including myself) until Firefox resolves this issue themselves, another way.

Solution: Windows 7/8/10/11 as of Firefox version 120.0

1. Go to about:config, click Accept the Risk and Continue 2. Type "toolkit.legacyUserProfileCustomizations.stylesheets", toggle this to true 3. Close all instances of Firefox 4. Open Explorer, navigate to %appdata% then navigate down to \Mozilla\Firefox\Profiles and select your profile folder. If you only have 1 it may be obvious, if not for me it's the only "~.default-release" folder, where ~ is a random set or letters and numbers. If you're unsure, pick the first folder named like this, then repeat the next steps for all profile folders, or use trial and error if you prefer until you achieve the desired result. 5. Make a new folder "chrome" in that folder. 6. In this folder make a new .css file, right click make a new .txt file rename the file and extension "userChrome.css". 6. Open the blank .css file with a text editor and paste this line without quotes "#statuspanel {display:none!important;}" and save. 7. Attempt to load videos or pages where messages usually appear in the bottom left and observe the results

There are various other posts both here and other places that I have combined to write this solution, none of the others worked on their own, for me, which is why I write this and to refresh the request to the Modzilla Firefox team, to please, share or make a solution so we don't have to do this, as you'll otherwise need to continue supporting this legacy feature in future versions of Firefox.

Note: This will likely remove all statuspanel messages on other pages too, I have read other statuspanel commands online so if you want to be particular about muting some and not others, you may need to modify the file further.

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Release notes for Firefox v120.0 https://www.mozilla.org/en-US/firefox/120.0/releasenotes/

Among these release notes, "Firefox’s private windows and ETP-Strict privacy configuration now enhance the Canvas APIs with Fingerprinting Protection, thereby continuing to protect our users’ online privacy." How good or bad is the feature? There's the canvas blocker extension which might now be obsolete, then again without details this is impossible to anser. How exactly does the Canvas API enhance Fingerprinting Protection with this new update? The release notes don't explain that, where do i find details? Firefox should use this for all windows not only private ones.

Among the relase notes, "Firefox is rolling-out Cookie Banner Blocker by default in private windows for users in Germany during the coming weeks. Firefox will now auto-refuse cookies and dismiss annoying cookie banners for supported sites." I'm not german but would still like to use this feature as the cookie agreement popups are extremely annoying and time intensive to dismiss. Apparently in about:config "cookiebanners.service.mode" is the precise setting name. Does it have to be set to "1" to be active? This setting seemingly has the potential to replace extensions such as "Cookie AutoDelete" or uBlockOrigins Filterlists/Easylist cookie notices. Firefox should use this for all windows not only private ones.

Among the release notes: "Firefox has enabled URL Tracking Protection by default in private windows for all users in Germany. Firefox will remove non-essential URL query parameters that are often used to track users across the web." I don't get why this would only be active in private windows and germany. Firefox should use this for all windows not only private ones.

Among the release notes: "Firefox now imports TLS trust anchors (e.g., certificates) from the operating system root store. This will be enabled by default on Windows, macOS, and Android, and if needed, can be turned off in settings (Preferences → Privacy & Security → Certificates)." I've no idea what to think about this, is it a good or bad change and why? Don't try to fool me here, i want honest ansers no BS... is there potential for abuse? If Firefox uses CA's from the OS then what happens to firefox internal CA's, remain unchanged?

Among the release notes: "Firefox supports a new “Copy Link Without Site Tracking” feature in the context menu which ensures that copied links no longer contain tracking information." While this is a welcome change, i'd be much much more useful to replace “Copy Link Without Site Tracking” with “Open Link Without Site Tracking”... Otherwise there's the needless waste of time manually open a new tab and paste the link... This completely lacks any logic if you ask me, why didn't mozilla make it as i suggest above in the first place? Why the manually klick klick waste of time?

Lastly a question unrelated to this update, when RFP is enabled and the browser-screen-size is spoofed, if i go into fullscreenmode by accident, will this expose my true resolution or not?

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when it is the only theme many of us with visual problems can use. MANY people have complained about this (read your own reviews). FIX IT! It's doubtless a five minute job to put this back the way it was.