Firefox Support Forum

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Please excuse me if I miss any details.... this is my third time trying to submit this issue.

I will just skip to the meat of it this time. I'm getting this error while working from my localhost. I have been working on a personal project for years with this set up with no issues until today. I can no longer click on the errors in the console log and be directed to the Debugger tab. When I click on errors, nothing happens. If I try to open them in a New Tab, I get the error below:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (webpack) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.

I have also noticed firefox does not even load all the files until I refresh it at least twice. Even when it is all loaded properly, the error persists.

I have tried: - restarting firefox - restarting my computer - clearing ALL cache and cookies - running firefox in safe mode - disabling all add ons - disabling performance mode (was already off) - checking network.protocol-handler.external.javascript = false (it is)

Let me know if there is any other information I can provide. I really dislike having to work in chrome for this so I hope I can find a solution as soon as possible.

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Firefox is using a massive amount of ram for an unspecified task, simply defined as "GPU" is the baked-in task manager. The attached image is after a fresh reboot, with Firefox consuming about 8 GB more than it reasonably should, with only three ish tabs loaded.

Years ago the find bar was located at the top of a page. The somewhere along the line it was moved to the bottom.

Some good guys realized that's a problem for some of us and came up with code to put into a .css file. That was in 2017/18

The code has worked until last week ~2023/05/15.

Now the find bar is firmly planted at the bottom of the page...very awkward place for me. Makes edge look like something to consider as their find bar is still at the top.

I've check the code and no problems...I say it appears firefox is no long allowing this customization code to be used.

I've checked the knowledge base and the same articles from 2017/18 are still there...and the solution no longer work.

Does anyone have any suggestions? I hate traversing from the top to the bottom to do my work. The find bar at the top really made it convient and easier to do my job.

thanks for any help.

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

Hi!

Let's start by saying that I love Firefox, that I use it as my primary browser everywhere and I love that is not based on chromium. However, for reasons to me unknown is missing a very important feature (natively at least): tab grouping. This feature is extremely simple to implement and in today life, where in most jobs (I'm a researcher) you have to deal with a tons of tabs opened in your browser, being able to effectively organize them is a must.

My question is: has Firefox the intention to implement (again) this feature? Will this happen soon?

I'm really trying my best to not switch to a competitor browser and I really want to support Firefox and hope that it gains more and more users. But for this to happen it really needs to be on par with time. How come every other popular browser has a very good tab grouping feature and Firefox doesn't?

Please, let me know if there's a chance to see this feature implemented in reasonable times. Sooner or later, you will probably have to do that reagardless.

Wish you the best, A.

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Currently Firefox is redirecting http://localhost:8080 to http://localhost:8081 , each time when type the address in the URL address bar.

I have been working with a container wordpress. I have tested in chrome the address http://localhost:8080 and all works fine.

How can we fix that problems, thanks in advance.

I have removed cookies and site data of localhost in Privacy-and-security> Manage-data>

screen-cast https://imgur.com/lWV1WFa

When I right click a tab I do not get the option to "Send Tab to Device" that I am used to on Windows. Is this missing from the Linux version? Or is there a setting for it?

I have searched the internet for this problem and could not find such things. I would appreciate any help!

Since a couple of months I see only [object Object] instead of code blocks on (almost) all web pages. For example on StackOverflow.

Any ideas what could cause this?

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and I was able to find the two firefox password files (key4.db and logins.json), as described in https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data. However, when I use the procedure described in https://support.mozilla.org/en-US/questions/1416465 to import the passwords on my new firefox on my new laptop, it does not work: firefox tries to look for a csv file, but there is none: I only have the "raw" db and json files, because i never had the opportunity to "export" my pwds as a csv file. Is there a way to import pwds from one version of firefox (the one running on my dead machine) to another copy of firefox (the one running on my new machine), if those pwds have not been previously "exported" as csv files by the "original" firefox/machine? thank you!