Showing questions tagged:

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS ://

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIIL… (read more)

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

Solved Archived 1 89

browser is under remote control reason devtools

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the lit… (read more)

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the little robot and the error message: browser is under remote control reason devtools

I've read all the postings and I don't understand many of what they are suggesting and those that I do, don't work. Please help p.s. I've already downloaded the newest version.

Locked Archived 1 59

This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another langu… (read more)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Archived 1 53

fire fox browser

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It … (read more)

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

Archived 4 129

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Archived 11 158

SSH links are opened without the user in since version 128

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without … (read more)

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Solved Archived 2 155

Having problems with Ufile.com working properly.

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you… (read more)

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

Solved Archived 3 311

Cannot access certain websites

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage whe… (read more)

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

Solved Archived 5 122

Playstation Can't Connect to the server

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but… (read more)

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but that didn't work. I uninstalled it and deleted all mozilla folders in appdata, then tried again without signing in to my mozilla account on a fresh install but i'm still having the issue. It might be a windows configuration issue because I don't see why this would work on edge but not on firefox. I've tried disabling all cookie and tracking protection features but I still have the same issue.

Solved Archived 2 400

Firefox Connection to Navy Federal Credit Union

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CO… (read more)

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CONNECT window. I can open my e-mail and ALL other websites. I can connect with Goggle but I've always preferred and used Firefox. I have used Firefox as my main browser for many many years. What is the problem??

Archived 1 55

Secure Connection Failed

Firefox keeps getting "An error occurred during a connection to redirectlinkway.top. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" when I try to use Juno ema… (read more)

Firefox keeps getting "An error occurred during a connection to redirectlinkway.top. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" when I try to use Juno email.

Microsoft Edge works fine on Juno email, but I don't and to drop Firefox in favor of Edge. Firefox has all of my bookmarks and all of my passwords.

Archived 3 195

Login problem to the The Guardian Newspaper site/ hangs after clicking "sign in"

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventPar… (read more)

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventParams=componentType%3Didentityauthentication%26componentId%3Dguardian_signin_header and https://profile.theguardian.com/signin? )

The problem is that after I click "Sign In", that little circling line becomes the Energizer Bunny, circling away and circling away, but not logging me in.

I have no problem logging in using those login pages on Edge, so confident of username/password combo

I have (repeatedly) turned off tracking protection, Adblock Plus & Privacy Badger for the site, cleared history (cookies and cache, as well as all), followed the complete set of instructions at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords, and refreshed Firefox. Still the same problem.

HELP - I don't want to be forced to use Edge :)

Archived 3 157

Audible.co.uk on browser won't display the help page and samples in searches.

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browse… (read more)

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

Archived 2 106

After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (read more)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

Solved Archived 5 473

YouTube videos randomly buffering

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they … (read more)

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they tend to randomly buffer. It's quite frustrating, especially when I know my internet connection is stable and other browsers don't seem to have this issue. Has anyone else experienced this problem with Firefox? And if so, do you have any tips or solutions to share? Thanks in advance for any insights!

Archived 4 82