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  • Archived

firefox tabs crash alot

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunch… (read more)

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunching without addons, with troubleshoot mode on, firefox on a different drive but, it is still crashing, i looked at the error logs and if im reading it right (im not at all knowledgeable in how to debug software) it is always crashing at a point where the module is none and the signature is an address value, I put screen shots of the error reports showing the numerous crashes, before I think its a hardware issue like a bad stick of ram (which i dont think cause i ran memtest 86 test overnight with no errors), a faulty motherboard, or god forbid a faulty cpu and start firing the parts cannon at the issue i want to rule out any software angles for the problem.

Asked by mrsneekyninja 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

win 7 64 bit

hello when i load a game this message appears quote An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error… (read more)

hello when i load a game this message appears quote An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: RuntimeError: index out of bounds @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[170118]:0x326cf44 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[70007]:0x17c2450 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[69249]:0x179ec1a @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48949]:0x12a701b @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48954]:0x12a7407 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48956]:0x12a74fe @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48955]:0x12a7472 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[53607]:0x13b15e9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[53606]:0x13b11d2 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[53608]:0x13b16c9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[28535]:0xe632fd @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38594]:0x106877a @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38682]:0x106b041 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38717]:0x106bfd7 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38716]:0x106bfa2 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[28535]:0xe632fd @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[36027]:0xff422c @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[77592]:0x19623c4 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[170175]:0x326d56c unityFramework/Module.dynCall_iiiii@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:784898 invoke_iiiii@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:397221 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[70026]:0x17c2b45 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[69261]:0x179ed49 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5568]:0x346d47 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5566]:0x346a17 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5573]:0x3473a9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5572]:0x347065 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5566]:0x346aa9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11868]:0x58777e @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11846]:0x586292 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[14175]:0x6bee1a @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[14174]:0x6beb33 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[12295]:0x5b5f9d @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11965]:0x590a8f @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11965]:0x590aa4 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11960]:0x590629 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11953]:0x58eaa6 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[170327]:0x326f6bc unityFramework/Module.dynCall_v@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:854782 browserIterationFunc@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:202498 runIter@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:205571 Browser_mainLoop_runner@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:204033 unquote it's beyond my knowledge and understanding

Asked by nikos 9 months ago

Last reply by nikos 9 months ago

  • Archived

REMOVAL OF CONTENT AREA CONTEXT MENU SHADOW

The solution I had posted here - [https://support.mozilla.org/en-US/que.../1343170] no longer works (Firefox Developer Edition 115.0b9). Having inspected [https://search… (read more)

The solution I had posted here - [https://support.mozilla.org/en-US/que.../1343170] no longer works (Firefox Developer Edition 115.0b9).

Having inspected [https://searchfox.org/mozilla-release.../popup.css] I am still unable to find a solution to remove the box shadow from content area context menus.

Asked by deanone 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Browser tabs not re-opening after close

I'm experiencing an issue where Firefox is not reopening tabs where I left off after closing Firefox. I do have Settings > Startup > Open previous windows and tabs… (read more)

I'm experiencing an issue where Firefox is not reopening tabs where I left off after closing Firefox.

I do have Settings > Startup > Open previous windows and tabs enabled.

If I close Firefox via Hamburger Menu (3 lines in the top right) > Exit or via hotkey (Ctrl + Shift + Q) then the windows and tabs re-open, as expected. But if I close via the "X" in the top right hand corner, they do not, instead I am presented with a single blank tab when I reopen Firefox.

Firefox: 115.0 (20230629134642) System: Windows 11 Pro 64-bit, Version 22H2, OS build 22621.1928, Windows Feature Experience Pack 1000.22644.1000.0

Asked by goose 9 months ago

Last reply by goose 9 months ago

  • Solved
  • Archived

Just updated to version 115.0 on 7/4/23 and experiencing issues with videos and livestreams.

Recently had my FF update to version 115.0 automatically. With the update, watching videos on youtube is impossible. Videos show buffering but never play the video and do… (read more)

Recently had my FF update to version 115.0 automatically. With the update, watching videos on youtube is impossible. Videos show buffering but never play the video and do not start even with skipping around. Same thing goes for live streams on twitch where the chats will load but not the actual stream. Other videos in news websites appear to be the same. Issue is not resolved in private browsing.

Asked by jgideon01.2019 9 months ago

Answered by jgideon01.2019 9 months ago

  • Archived

Why has FireFox ceased support for Windows 7?

I have been a user of FireFox for over 20 years. This morning when it updated, I got the message that this is the last update I'll receive as support for Windows 7 has ce… (read more)

I have been a user of FireFox for over 20 years. This morning when it updated, I got the message that this is the last update I'll receive as support for Windows 7 has ceased.

There is nothing wrong with my laptop, it works 100%, fulfills all my needs, yet you seem to want me to toss it in the bin and buy something I do NOT want! I have no interest in obtaining a new OS, I have used windows since 3.1, enough is enough. I have no desire to 'learn' another OS, the one I have is just perfect for me.

How 'green' is it making something that works perfectly, obsolete, just because it is a mature OS?

Not all of us need a cutting edge, super dooper hyper bells & website system. I'm quite happy using FireFox to access the odd email, do a bit of general surfing, and a bit of online shopping.

Why is it so difficult to keep FireFox in use for Windows 7?

Asked by Stephen5000 9 months ago

Last reply by Mike Hirsh 6 months ago

  • Archived

Secure connection failed error

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). Thi… (read more)

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). This started yesterday when I did the most recent firefox update. I am able to get access to the email on my phone, so the issue appears to be with my computer. Thank you for any advice you can offer.

Asked by catbartlett 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Logins spreadsheet created and saved to desktop automatically.

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned a… (read more)

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned about a data breach?

Asked by Lodato51 9 months ago

Last reply by cor-el 9 months ago

  • Archived

internet searches

When I enter something in "address line" or "search", Firefox flashes several windows before stopping. If I click on a item, it does it again and does not open the partic… (read more)

When I enter something in "address line" or "search", Firefox flashes several windows before stopping. If I click on a item, it does it again and does not open the particular item.

Asked by fishtech59 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

"switch to tab" under search suggestions in search bar is a terrible idea, please give an option to remove it.

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, … (read more)

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, rather than opening a new tab.

There is no way to turn this 'feature' off. It doesn't let me pick which youtube tab it switches to, just the first one regardless of how many instances of a website there are open.

Please remove this feature, or give us a way to turn it off.

Asked by alexandermag89 9 months ago

Last reply by cor-el 9 months ago

  • Archived

ERROR CONNECT when trying to get Xfinity/Comcast Mail

Tried to get my Xfinity/Comcast Email Page & got this message.... ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ " Secure Connection… (read more)

Tried to get my Xfinity/Comcast Email Page & got this message....

                       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

" Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more… "

                       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I have a fairly new HP -PC Laptop -Windows 10 & Firefox just updated today to 115.0 version I also have Webroot SecureAnywhere, which has just scanned computer & found everything running good.

I have had No Problem until today. Other than firefox updating me to the 115.0 version today, nothing has changed since yesterday or the day before or the day before that, so on & so on.

Can someone PLEASE help a person that's not real technically savvy (me)??

I Anxiously wait a Reply Soon I Hope Thank You Patti Tray

Asked by PatTra 9 months ago

Last reply by PatTra 9 months ago

  • Archived

Some Youtube videos doesn't play

Hello, I've been with this problem around for a month, I installed Fedora Linux in my desktop and some videos it doesn't reproduce them at all, I get the error "Occured a… (read more)

Hello, I've been with this problem around for a month, I installed Fedora Linux in my desktop and some videos it doesn't reproduce them at all, I get the error "Occured an error. Try again later (ID: variable id)". I can reproduce the video in other devices like Android or Windows.

Example video: https://youtu.be/jPtSAE6gLjQ

Details: -Browser: Firefox 115.0 (64-bit) Mozilla Firefox for Fedora

-Fedora 38 Linux 6.3.8-200.fc38.x86_64 -Specs: AMD Ryzen 7 5700X Asus Dual Radeeon RX6750XT

Asked by Pedro 9 months ago

Last reply by Pedro 9 months ago

  • Solved
  • Archived

Add Individual Tag to Bookmark Toolbar

I would like to put an individual tag onto my bookmarks toolbar. This StackExchange answer from years ago seems to suggest that it should be possible just like putting th… (read more)

I would like to put an individual tag onto my bookmarks toolbar. This StackExchange answer from years ago seems to suggest that it should be possible just like putting the Tags category onto the toolbar. However, I am not able to do that for an individual tag, even though I can for the whole Tags category.

Is it possible to put an individual tag onto the toolbar? If so, how would I do that?

Asked by mishakuzma 9 months ago

Answered by mishakuzma 9 months ago

  • Solved
  • Archived

Disable F11 original solution not working in latest version (115.0 64-bit)

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Conso… (read more)

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Console...

doc = Services.wm.getMostRecentWindow("navigator:browser").window.document; if(E=doc.getElementById('key_fullScreen')){E.removeAttribute('keycode');E.removeAttribute('command');}

The return is a reference to "HTLMDocument chrome://browser/content/browser.xhtml" which can be opened up and displays more information.

It used to just come back with something like "Undefined." and then it worked (F11 was disabled for the browser instance). Looks like it just started to not work with this latest version of 115.0 64-bit as this solution has been working for over a couple of years now.

Is there a way to enable this to work in the latest version?

Asked by SouthSlope 9 months ago

Answered by cor-el 9 months ago

  • Archived

Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (read more)

Asked by dzapr 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago