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  • Archived

Unable to have normal and private windows sharing the same taskbar item (Windows)

Recent changes have made my private browsing windows create a separate item on my taskbar. Is there any currently existing method to revert this to allow them to share a … (read more)

Recent changes have made my private browsing windows create a separate item on my taskbar. Is there any currently existing method to revert this to allow them to share a single icon other than downgrading firefox?

Asked by evc 1 year ago

Last reply by Fedtsten 1 year ago

  • Solved
  • Archived

Firefox 106.0- I want to Remove Firefox Icon on left side of menu bar that guides to syncing devices.

After downloading FF 106.0 A Firefox Icon appeared on the left side of my menu bar that won't go away and is taking up space that I need. It's guiding me thru a sign in p… (read more)

After downloading FF 106.0 A Firefox Icon appeared on the left side of my menu bar that won't go away and is taking up space that I need. It's guiding me thru a sign in page to syn my devices. I DON"T WANT TO SYNC my devices. I just want to get rid of that icon. When I try to sign in it tells me it will send me a 6 digit code and I have to enter it in 5 mins. I never received the code. I don't care if I ever get the code. Please tell me how to get rid of the icon w/o going thru the process of the "tutorial" Thank you!

Asked by kathyjoe5 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Why is the Republican National Committee Web Site "protectthevote.com" blocked by Firefox?

Why are both the Firefox and Edge Web Browsers blocking the Republican National Committee (RNC) Web Site "protectthevote.com" web site and functions? Our country is suppo… (read more)

Why are both the Firefox and Edge Web Browsers blocking the Republican National Committee (RNC) Web Site "protectthevote.com" web site and functions? Our country is supposed to have the most "safe and secure" election system, so why is there a block on any effort "To Protect The Vote?" This is a grossly partisan action as if the DNC is controlling the Firefox and Edge Web Browsers. As an registered independent voter I'm requesting your tech team look into the below error code and correct this issue: Error 403 Forbidden Forbidden Error 54113 Details: cache-den8256-DEN 1666194678 467245676 Varnish cache server

Asked by mikelewis369 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

I can't see my add-on themes.

It seems that the base colours of some add-on themes shows, but most of them just shows as a dark grey background for the firefox homepage. It shows the theme on the tab … (read more)

It seems that the base colours of some add-on themes shows, but most of them just shows as a dark grey background for the firefox homepage. It shows the theme on the tab pages and bookmarks and etc, but it just cuts to grey after. I tried: Reinstalling firefox Setting the 'Override the colours specified by the page with your selection above' to 'Never' Went to the troubleshoot mode, which, for some reason, wouldn't let me click anything I reset Firefox It does the same thing with Firefox nightly and other firefox browsers.

Help!!!

Asked by wj.kwon.07 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to put my bookmarks in a toolbar on the left side of screen

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right … (read more)

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right now they go across the top of the screen. Thanks!

Asked by Mgateslucky 1 year ago

Last reply by Terry 1 year ago

  • Archived

Private browsing icon in new window

Hi, Why is private browsing now in a new window on the taskbar? How can I change back to the previous when all the firefox windows were on top of each other? @Firefox p… (read more)

Hi,

Why is private browsing now in a new window on the taskbar? How can I change back to the previous when all the firefox windows were on top of each other?

@Firefox pls stop making silly useless changes.

Please help.

Asked by gash1983 1 year ago

Last reply by Fedtsten 1 year ago

  • Solved
  • Archived

Firefox Tab keeps crashing on certain sites (tested mostly on twitch)

The tab keeps crashing: bp-6ab50b7b-01af-46cd-a55d-313f70221019 Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do? … (read more)

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?

Asked by Mrs_Puffington 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Syncing Containers Across Devices

Hello, I am experiencing an issue with Sync for my Containers. I've run through this several times now, and I know this is supposed to happen by default. However, it is … (read more)

Hello,

I am experiencing an issue with Sync for my Containers. I've run through this several times now, and I know this is supposed to happen by default. However, it is not syncing for me. I added the extension, created a container and added a site to it. I selected 'Limit to Designated Sites'. When I install Firefox and login on a different device, the multi-container extension is automatically downloaded but not the containers/site list I created on the initial device.

I have checked 'Enable Sync' on both devices in the container settings.

Thank you

Asked by bwurtz999 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Outlook Exchange Cut & Paste

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or respo… (read more)

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or response email, the drop down menu only gives me the first 3 options "EMOJI", "COPY" and "CUT". It doesn't continue to provide the "PASTE" and "PASTE WITH TEXT ONLY" options. This only happens in the body of the email, not the subject line or "TO" lines. It also only happens with one specific account login - [email]@christ-the-lord.org and only in Firefox. If I login with a different Microsoft account, the issue isn't there. If I use another browser, the issue isn't there. But if I login with this same account on another computer, the issue is in both places, again just with Firefox, restricted to the body of the email in Outlook exchange web login.

I can only assume that this account has some type of safety feature turned on that is preventing the ability to cut and paste into the body of the email, but I cannot figure out what it is. My IT guy doesn't know what would be causing this either. I tried refreshing Firefox. It didn't help but this also doesn't explain why the same thing is happening on different computers. Any suggestions?

Asked by sschuette2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Is it possible to have a link open in the current window, but use MMB to open a new tab at the same time?

I remember using Firefox before and when I clicked a regular link , it would open it in the current tab, but when I used my MMB, it would open a new tab. I can get either… (read more)

I remember using Firefox before and when I clicked a regular link , it would open it in the current tab, but when I used my MMB, it would open a new tab. I can get either one to work individually, but not at the same time. Is there a way to have both active at the same time?

Asked by Kori'to 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox does not delete history on exit

For months now, Firefox is not deleting the history on exit, despite the option being ticked. Here is what I tried already: Made sure the option to delete the history… (read more)

For months now, Firefox is not deleting the history on exit, despite the option being ticked. Here is what I tried already:

  • Made sure the option to delete the history on exit is actually ticked
  • Made sure the sub-options describing what data to delete are all ticked
  • Unticked and re-enabled the aforementioned options
  • Diabled all addons and restarted the browser
  • Disabled sync and restarted the browser
  • Enabled Troubleshoot Mode and restarted the browser
  • Followed the support article regarding this issue: http://mzl.la/1BAQrbZ (except the nuclear option)

Manually triggering the deletion of history and cookies does still work. Following are the prefs.js options concerning privacy: user_pref("privacy.clearOnShutdown.offlineApps", true); user_pref("privacy.cpd.offlineApps", true); user_pref("privacy.cpd.siteSettings", true); user_pref("privacy.donottrackheader.enabled", true); user_pref("privacy.history.custom", true); user_pref("privacy.purge_trackers.date_in_cookie_database", "0"); user_pref("privacy.sanitize.pending", "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}},{\"id\":0,\"itemsToClear\":[\"cache\",\"cookies\",\"offlineApps\",\"history\",\"formdata\",\"downloads\",\"sessions\",\"siteSettings\"],\"options\":{\"progress\":{\"clearHonoringExceptions\":true}}},{\"id\":1,\"itemsToClear\":[\"cache\",\"cookies\",\"offlineApps\",\"history\",\"formdata\",\"downloads\",\"sessions\",\"siteSettings\"],\"options\":{\"progress\":{\"clearHonoringExceptions\":true}}},{\"id\":\"shutdown\",\"itemsToClear\":[\"cache\",\"cookies\",\"offlineApps\",\"history\",\"formdata\",\"downloads\",\"sessions\"],\"options\":{}}]"); user_pref("privacy.sanitize.sanitizeOnShutdown", true); user_pref("privacy.sanitize.timeSpan", 0); user_pref("privacy.trackingprotection.enabled", true); user_pref("privacy.trackingprotection.socialtracking.enabled", true); user_pref("privacy.userContext.enabled", true); user_pref("privacy.userContext.extension", "CanvasBlocker@kkapsner.de"); user_pref("privacy.userContext.ui.enabled", true);

Is there anything else I could try, except nuking my profile?

Asked by FireShare 1 year ago

Last reply by techguy150 1 year ago

  • Archived

access denied

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one t… (read more)

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

Asked by cagerval 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox look and functionality

Hi, I've cleared cookies and cache and still can't get gmail to work in Firefox 106. Delete doesn't work, even the back button doesn't work. Also, I don't like the lates… (read more)

Hi, I've cleared cookies and cache and still can't get gmail to work in Firefox 106. Delete doesn't work, even the back button doesn't work.

Also, I don't like the latest color styles. I was happy with the default Firefox look in the previous version. How do I get it back?

Asked by KiranC 1 year ago

Last reply by AliceWyman 1 year ago

  • Solved
  • Archived

Firefox View as new Tab

Dear Firefox Team, since updating, I've been enjoying the new Firefox View function. Sadly, as I'm using a few tweaks here and there (vertical tree tabs, modified chrome… (read more)

Dear Firefox Team, since updating, I've been enjoying the new Firefox View function. Sadly, as I'm using a few tweaks here and there (vertical tree tabs, modified chrome.css to remove horizontal tabs, etc.), its not visible at the place where it originally belongs. Because of that I'm searching for a way to include it in my workflow. To do this, I've made it my Homepage, and now, I'm trying to change it to my NewTab page as well. I find it more useful than clicking on a random website. I have tried to achieve this with addons and inside about:config; but as you know, "about:newtaburl" has been removed a long time ago.

Do you have an Idea how I could achieve this, or do you think it would be possible to create an option to this in a future release?

Thank you for reading my message, who knows maybe I can give you an Idea

Asked by jiorugu 1 year ago

Answered by cor-el 1 year ago

  • Archived

Medicare login

Unable to log in to Medicare.gov. I called Medicare yesterday, & after some trouble they were able to get it to work by deleting & re-establishing the account. H… (read more)

Unable to log in to Medicare.gov. I called Medicare yesterday, & after some trouble they were able to get it to work by deleting & re-establishing the account. Had the same problem today; tried disabling all add-ons, & clearing cache, but no help. I am able to log in with another browser.

Asked by Allan 1 year ago

Last reply by eskimo 1 year ago