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  • Archived

Grammarly extension feature

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in w… (read more)

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

Asked by Winston Bae 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox will not play YouTube videos with Hardware Acceleration

This is a duplicate question because it was not solved the last time, and there were no other replies. 1. Works on all other browsers, but Firefox plays only audio and a… (read more)

This is a duplicate question because it was not solved the last time, and there were no other replies.

1. Works on all other browsers, but Firefox plays only audio and a blurry video (see screenshot). 2. PC is equipped with a beefy i9-13700 and RTX 4080; even with that CPU, disabling hardware acceleration eats up almost 25-30% CPU and it is not practical to watch videos that way. 3. Is this bug really not that common? Is it just me and that's why there's no traction for fixing this bug? 4. How do I elevate this request so someone takes action, in case we find no solution in this thread?

Asked by zaw 10 months ago

Last reply by waheedaman5828 10 months ago

  • Archived

Profile recovery

Hi My laptop had hard-disk failure. So I was forced to use the new laptop. Unfortunately I forgot my Firefox password and I had to use forgot option to reset the passwor… (read more)

Hi

My laptop had hard-disk failure. So I was forced to use the new laptop. Unfortunately I forgot my Firefox password and I had to use forgot option to reset the password. Till this every thing was fine.

But Now I could not access old profile it completely new profile. How to get my old profile.

Please help me in resolving this.

Thanks

Asked by mssons 10 months ago

Last reply by mssons 10 months ago

  • Archived

Formatting doesn't carryover when I copy and paste from a website

An issue I am running into is with the paste option on Microsoft Word. I am clicking on keep source formatting in Word when I paste text, but the format doesn't carry ove… (read more)

An issue I am running into is with the paste option on Microsoft Word. I am clicking on keep source formatting in Word when I paste text, but the format doesn't carry over from the website I am copying it from. This is a Firefox issue because the format carries over when I paste a website's text using Microsoft Edge. Hopefully someone can solve this issue for me. Thank you.

Asked by jon 10 months ago

Last reply by cor-el 10 months ago

  • Archived

More and more problems

About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually cl… (read more)

About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually clear all the ' stored cookies, site data ' through the " Clear Data' button. Have it set to clear ALL data. Also clear " History " data and too ALL data.

Then I use " CCleaner " to clear any data that might have been left on my PC. 
It/CCleaner too has settings to clean Firefox's Cache, history, cookies, download history, session and more which use to work very well on clearing all data of web browsing.   That doesn't do it anymore. 
 After all the effort I go through after closing Firefox to delete/eliminate all my browsing history... through the manual tic-buttons IN Firefox... AND with the settings to clear cookies, site data and history upon closing.  PLUS using CCleaner.  
I ALSO close down/disable my 'Wireless Network' modem EVERY TIME I close Firefox  because I've had programs... AV program... that had stupid-non-disabling auto update that would connect... on it's own... to the net and not only check for it's update but downloads updates on every program update-able.
 But with all the work and precautions....
NOW when I click on Firefox to start a whole new session... remember all the moves I take AFTER the last session... It/Firefox asks if I want to continue with my last session and shows the sites I was at the last time.
If there is anyway to get... MY PRIVACY BACK!!! ... I would LOVE to hear about it.
I would LOVE to have my "Firefox 2.0. " back where/when there were no problems.

Asked by ynot_jd 10 months ago

Last reply by Mich 10 months ago

  • Archived

my browser crashed 3 times today

My browser has beenc rashing all day. I have not isntalled a new add on, nor removed an old one, I havent made an update or anything. Anybody experiencing something sim… (read more)

My browser has beenc rashing all day. I have not isntalled a new add on, nor removed an old one, I havent made an update or anything.

Anybody experiencing something similar?

System: Mac Ventura, latest ios firefox: Version 114.0.1

Asked by samdabamsamsel 10 months ago

Last reply by samdabamsamsel 10 months ago

  • Archived

Youtube thumbnails/videos slowness

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 mi… (read more)

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 minutes to even open. This slowness not present in edge browser. I want to try older ver but I thought if someone might experiencing same or know what might be the problem

Asked by fx 10 months ago

Last reply by willjoe24421 10 months ago

  • Archived

Adobe Express (Beta) version won't run on Firefox browser

First of all, let me just say that I love Firefox and refuse to use any other browsers In my profession, I need to use Adobe products - somehow, the new Adobe Express (b… (read more)

First of all, let me just say that I love Firefox and refuse to use any other browsers

In my profession, I need to use Adobe products - somehow, the new Adobe Express (beta) will not run on Firefox browser, it run with no problems on Microsoft Edge and Chrome.

Do you have any idea what might have cause this issue? I understand that Adobe Express (beta) will go live soon, and it will be terrible that I couldn't continue on Firefox browser, I wonder if you can have Firefox developers take a look and maybe figure out with Adobe?

Thanks for listening and hope that you'll find a solution

Asked by davi 10 months ago

Last reply by PeterBBlaikie 10 months ago

  • Archived

Right click

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or… (read more)

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or Preference" is no where to be found, top left click on Firefox Icon or top right bars. The right click button does not work in your browser at all. I don't have this issue on my work computer or my work laptop and they are running the same version, 1140.1. I am use to: Right clicking Firefox icon in tool bar and a menu coming up that allows for several choices. Right clicking in the top bar with page tabs and being able to put the bookmark menu bar up permanently (the main reason I use Firefox, ease of accessing bookmarks which Chrome and IE make ridiculously difficult}. How do I get functionality of my right click back?

Asked by bsmith100 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Disabling https mode

Despite trying to disable https mode, Firefox will not allow ordinary http sites to load. Consequently I can't access most of the Australian Bureau of Meteorology (bom.go… (read more)

Despite trying to disable https mode, Firefox will not allow ordinary http sites to load. Consequently I can't access most of the Australian Bureau of Meteorology (bom.gov.au) pages or any other websites that don't use the extra 's' but are still secure. Mozilla suggested switching from Strict back to Standard but I still can't access ordinary http sites. Can anyone help, please?

Asked by ronaylon 10 months ago

Answered by ronaylon 10 months ago

  • Archived

SSL errors

I had to switch to a new Windows 11 laptop. I installed firefox my favorite browser. It has been a disaster. after 1 week of trying different settings I have been unable … (read more)

I had to switch to a new Windows 11 laptop. I installed firefox my favorite browser. It has been a disaster. after 1 week of trying different settings I have been unable to log into Facebook, Ally Bank, Netflix and others. I have changed the delegated credentials from true to false and it doesn't work at either setting. I am either getting SSL errors, "Pardon the Interruption" on netflix and some sites just say "Unable to log you on". Please note that I can successfully log on all the apps on Edge.

Asked by hwhuelsen 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How do I turn off the wretched UI animations?

I'm not sure about any of the following. Is there a way to turn off the UI animations? I'm using Firefox for Ubuntu 114.0.1 (64-bit). I did a web search and some page … (read more)

I'm not sure about any of the following.

Is there a way to turn off the UI animations? I'm using Firefox for Ubuntu 114.0.1 (64-bit). I did a web search and some page said to open about:config and set toolkit.cosmeticAnimations.enabled to false, but when I try it it's not there. Maybe some people like these animations but I have autistic spectrum sensory sensitivities and the dots jiggling back and forth when a page is loading and the swoosh on the tab when it loads, among other things, are making me dizzy.

Asked by A._B. 10 months ago

Last reply by A._B. 10 months ago

  • Solved
  • Archived

URL bar custom search engines - only click once

When using custom search engines: In the search bar, all you have to do is click once on the engine icon and it searches. In the URL bar you have to select the search e… (read more)

When using custom search engines:

In the search bar, all you have to do is click once on the engine icon and it searches. In the URL bar you have to select the search engine icon and then click "search with".

Is there a way to eliminate the second click in the URL bar?

Thanks.

Windows 10, Firefox 114.0.1

Asked by matthew.simington 10 months ago

Answered by Franz_von_Suppe 10 months ago

  • Archived

Lost tabs

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All … (read more)

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

Asked by ariosduke19 10 months ago

Last reply by leemjcee 7 months ago

  • Archived

Right-Clicking a youtube video thumbnail displays different (page) menu options instead of Tab opening options

When I browse youtube I normally open videos in a new tab by right clicking on the thumbnail and selecting open in new tab - Menu is displayed with options specific to th… (read more)

When I browse youtube I normally open videos in a new tab by right clicking on the thumbnail and selecting open in new tab - Menu is displayed with options specific to the LINK i just right-clicked on. i.e. "open link in new tab" , "open in new window" , "bookmark link", etc.

Now, when I right click on a youtube video thumbnail, a different menu appears, with options relating to the PAGE (itself)- i.e. "save page as..." , "save page to pocket", arrows to go to previous/next page, etc.

I tried to troubleshoot in safe mode but it's the same problem. This is on both my PC and Mac. What could the problem be? Appreciate your help!

Michael

Asked by Michael of the Bricci Family 10 months ago

Last reply by Franz_von_Suppe 10 months ago

  • Archived

Remove Autosuggest From Search Bars Within Websites

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto … (read more)

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto suggested options with Firefox's URL bar. This is for the search bar within websites.

Asked by woohoo1357 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How do I report a broken website?

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by … (read more)

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by cookies but it isn't. Other browsers work but firefox doesn't.

Asked by terriblemango 10 months ago

Last reply by Terry 10 months ago