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Unable to upload or download files

Hello all, For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbo… (read more)

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

Asked by Erika Campbell 3 hours ago

Last reply by jonzn4SUSE 2 hours ago

Firefox 56 won't start after Ubuntu update to 22/04

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but st… (read more)

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: {"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV"},"main_module":0,"modules":[{"base_addr":"0x400000","code_id":"e902591ae0f95fc2d08568b55371946777efb178","debug_file":"firefox","debug_id":"1A5902E9F9E0C25FD08568B5537194670","end_addr":"0x425000","filename":"firefox","version":""},{"base_addr":"0x7f531ff63000","code_id":"00000000000000000000000000000000","debug_file":"locale-archive","debug_id":"000000000000000000000000000000000","end_addr":"0x7f53204d8000","filename":"locale-archive","version":""},{"base_addr":"0x7f5320cd9000","code_id":"04187216cb7877915465dee60e6da977","debug_file":"libgpg-error.so.0.32.1","debug_id":"1672180478CB91775465DEE60E6DA9770","end_addr":"0x7f5320cff000","filename":"libgpg-error.so.0.32.1","version":""},{"base_addr":"0x7f5320cff000","code_id":"d47f176786ef6963354da1e56ab6e657","debug_file":"libgcrypt.so.20.3.4","debug_id":"67177FD4EF866369354DA1E56AB6E6570","end_addr":"0x7f5320e3c000","filename":"libgcrypt.so.20.3.4","version":""},{"base_addr":"0x7f5320e3d000","code_id":"3c90cd09d59aace89ed7a61dd870dbae","debug_file":"libcap.so.2.44","debug_id":"09CD903C9AD5E8AC9ED7A61DD870DBAE0","end_addr":"0x7f5320e48000","filename":"libcap.so.2.44","version":""},{"base_addr":"0x7f5320e48000","code_id":"0e43925544eb9541027c39e25ba5a148","debug_file":"liblz4.so.1.9.3","debug_id":"5592430EEB444195027C39E25BA5A1480","end_addr":"0x7f5320e68000","filename":"liblz4.so.1.9.3","version":""},{"base_addr":"0x7f5320e68000","code_id":"22a62bd177a834592a7f75aa2c0dd20b","debug_file":"libzstd.so.1.4.8","debug_id":"D12BA622A87759342A7F75AA2C0DD20B0","end_addr":"0x7f5320f37000","filename":"libzstd.so.1.4.8","version":""},{"base_addr":"0x7f5320f37000","code_id":"d63a59a8518543ac131eca82261c9509","debug_file":"liblzma.so.5.2.5","debug_id":"A8593AD68551AC43131ECA82261C95090","end_addr":"0x7f5320f62000","filename":"liblzma.so.5.2.5","version":""},{"base_addr":"0x7f5320f62000","code_id":"0c5a119201caf9dabc11a2d98b6210d1","debug_file":"libICE.so.6.3.0","debug_id":"92115A0CCA01DAF9BC11A2D98B6210D10","end_addr":"0x7f5320f7c000","filename":"libICE.so.6.3.0","version":""},{"base_addr":"0x7f5320f7f000","code_id":"67ef75f006a7abbe790929ec2f52d90b","debug_file":"libSM.so.6.0.1","debug_id":"F075EF67A706BEAB790929EC2F52D90B0","end_addr":"0x7f5320f8a000","filename":"libSM.so.6.0.1","version":""},{"base_addr":"0x7f5320f8a000","code_id":"ac1ed077cc51db664565dff19ed546b4","debug_file":"libsystemd.so.0.32.0","debug_id":"77D01EAC51CC66DB4565DFF19ED546B40","end_addr":"0x7f5321050000","filename":"libsystemd.so.0.32.0","version":""},{"base_addr":"0x7f5321051000","code_id":"cfb263263cf654ede7499b404a301ed1","debug_file":"libgthread-2.0.so.0.7200.4","debug_id":"2663B2CFF63CED54E7499B404A301ED10","end_addr":"0x7f5321056000","filename":"libgthread-2.0.so.0.7200.4","version":""},{"base_addr":"0x7f5321056000","code_id":"6ca4eb82ad06e6abb249fe79f734dd75","debug_file":"libXt.so.6.0.0","debug_id":"82EBA46C06ADABE6B249FE79F734DD750","end_addr":"0x7f53210c3000","filename":"libXt.so.6.0.0","version":""},{"base_addr":"0x7f53210c4000","code_id":"f50f2e1a1c791f298b83a6fa846e9ebc","debug_file":"libcairo-gobject.so.2.11600.0","debug_id":"1A2E0FF5791C291F8B83A6FA846E9EBC0","end_addr":"0x7f53210d0000","filename":"libcairo-gobject.so.2.11600.0","version":""},{"base_addr":"0x7f53210d0000","code_id":"2406c5626434b7ea1072d50202930c95","debug_file":"libdbus-1.so.3.19.13","debug_id":"62C506243464EAB71072D50202930C950","end_addr":"0x7f532111e000","filename":"libdbus-1.so.3.19.13","version":""},{"base_addr":"0x7f532111e000","code_id":"e002ade3184386a441b176c50521f5e8","debug_file":"libdbus-glib-1.so.2.3.5","debug_id":"E3AD02E04318A48641B176C50521F5E80","end_addr":"0x7f5321149000","filename":"libdbus-glib-1.so.2.3.5","version":""},{"base_addr":"0x7f5321149000","code_id":"a316eec4bc9220560ba37ae6245d70050d139fe1","debug_file":"libxul.so","debug_id":"C4EE16A392BC56200BA37AE6245D70050","end_addr":"0x7f5326594000","filename":"libxul.so","version":""},{"base_addr":"0x7f532662e000","code_id":"3c1e7b0fcb3346e9131abd0177acd997","debug_file":"libmd.so.0.0.5","debug_id":"0F7B1E3C33CBE946131ABD0177ACD9970","end_addr":"0x7f532663b000","filename":"libmd.so.0.0.5","version":""},{"base_addr":"0x7f532663b000","code_id":"0ce6f2ae4544d8e3090d4f9c13091d73","debug_file":"libbrotlicommon.so.1.0.9","debug_id":"AEF2E60C4445E3D8090D4F9C13091D730","end_addr":"0x7f532665e000","filename":"libbrotlicommon.so.1.0.9","version":""},{"base_addr":"0x7f532665e000","code_id":"690ec04bc22a8a139b90eb5440d69a34","debug_file":"libbsd.so.0.11.5","debug_id":"4BC00E692AC2138A9B90EB5440D69A340","end_addr":"0x7f5326675000","filename":"libbsd.so.0.11.5","version":""},{"base_addr":"0x7f5326676000","code_id":"21d48c3fc2f3312ed160581cdbb06df7","debug_file":"libdatrie.so.1.4.0","debug_id":"3F8CD421F3C22E31D160581CDBB06DF70","end_addr":"0x7f532667f000","filename":"libdatrie.so.1.4.0","version":""},{"base_addr":"0x7f532667f000","code_id":"5d0858ca490b809be05810d6fe592eb6","debug_file":"libpcre2-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StartupCrash: 1 StartupTime: 1668330446 ThreadIdNameMapping: Throttleable: 1 UptimeTS: Vendor: Mozilla Version: 56.0.2

Asked by Poul Qulai 2 weeks ago

Last reply by jonzn4SUSE 6 days ago

Arabic font not looking good on facebook after reinstalling snap version of firefox on ubuntu 22.044

Hi The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook)… (read more)

Hi

The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook). I tried to reinstall Firefox in multiple ways like using the deb version reinstalling the snap one removing the .cache folder and logging out of the session and even rebooting my PC.

Why is my firefox is broken?

what is the solution ? it would be really appreciated

Asked by capacity213 2 weeks ago

Last reply by capacity213 1 week ago

Firefox 107 prevent download of pdf files

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF… (read more)

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF files.

Asked by jhlauterbach 1 week ago

Last reply by jonzn4SUSE 1 week ago

Cannot download any file in any website

I follow the instruction in the kb of firefox to reset the download settings. But i keep not being able to download any file from any website. I currently have the versio… (read more)

I follow the instruction in the kb of firefox to reset the download settings. But i keep not being able to download any file from any website. I currently have the version 107 in Ubuntu. This problem occur after the last upgrade. How to fix this? Thank you.

Asked by nao.e.o.meu.nome.pois 1 week ago

Last reply by jonzn4SUSE 1 week ago

Can't use scroll wheel in Firefox

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu O… (read more)

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu OS, but just not in Firefox. The manual scroll bars work fine and auto scroll works fine. I have tried starting Firefox in safe mode with all extensions and add ons disabled, but that didn't work. I tried turning off the hardware acceleration in Firefox settings and that didn't help either. Any suggestions before I switch browsers?

Asked by john.mcclung22 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Changed namerserver on my site, but firefox still thinks site is on the old nameserver

I have recently updated my site to run off a different hosting provider, and CloudFlare, a long needed change to my site. However, in doing so, my site has become unreach… (read more)

I have recently updated my site to run off a different hosting provider, and CloudFlare, a long needed change to my site. However, in doing so, my site has become unreachable on my laptop, with firefox (and other browsers) still thinking that my domain is attached to the old nameservers, causing it to redirect to the "site not found" page of my previous hosting provider. I have tried flushing my system's DNS cache, clearing my browser cache, clearing the browser's DNS records, all to no avail, however, I do know my site works, as on my mobile phone with basic Safari, the site works fine.

my system is on Ubuntu 22.04, and running firefox version 107.0

Asked by liamz2r 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Copy-pasting of files not working in Ubuntu 22.04

Hey there, Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far. Problem: Unfortunately I can't copy-paste files… (read more)

Hey there,

Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far.

Problem: Unfortunately I can't copy-paste files from Ubuntu Files (Nautilus) to Firefox (I tested image files and also sounds files, neither is working).

Test with Firefox: 1. Download a random photo (e.g. from Unsplash) 2. Select the file and hit ctrl + c in Files/Nautilus 3. I go to the clipboard inspector 4. I hit ctrl + v 5. The image does not show up in the output (see screenshot)

Test with Brave: 1. Do the same as above 2. The image does show up in the output (see screenshot)

Notes: - I am using Linux Ubuntu 22.04 with Wayland - Firefox Version 107.0 (64-bit) for Ubuntu Canonical - 1.0 - I have no extensions installed - I am not using the snap version (so I can scroll smoothly) ... I think I used apt-get install but not 100% sure

Asked by Stephan 2 weeks ago

Answered by Stephan 1 week ago

Do we really need updates every freaking day?

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted… (read more)

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted; and tabs crash, and the only way to make them stop crashing is to restart Firefox or restart the OS.

I suspect the two problems are linked, and I really have to ask: do we have to have an update every 36 hours? Microsoft mostly gets by with one update cycle per week. I like to use software, not update it. I know it has to get updated regularly, but regularly shouldn't be the same as constantly.

Environment is: Firefox 106.0.5 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Ubuntu 22.04.1 LTS (64-bit) GNOME version 42.5 Wayland windowing system

Asked by vonhoother 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

snap firefox v107 cannot find my default printer

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer lis… (read more)

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

Asked by gbonline 2 weeks ago

Answered by gbonline 2 weeks ago

GUI broken after desktop unlock on Ubuntu 22.04 LTS

When Firefox is running and I lock the screen and unlock it again, the gui seems to be somehow broken. On the picture attached one can see a graphical issue (black frame)… (read more)

When Firefox is running and I lock the screen and unlock it again, the gui seems to be somehow broken. On the picture attached one can see a graphical issue (black frame) on the right side of the browser when resizing the window. When I try to make it smaller starting from the left, the window disappears inside the black frame on the right side. There are also issues regarding the mouse. It is not possible to see which part of the text is already selected when pressing and holding the left mouse button during text selection (no orange highlighting of the text). When I release the left button the text is selected.

This is the second PC with Ubuntu 22.04 where this happens. Both PCs were upgraded from Ubuntu 20.04, so maybe it has to do something with that.

Asked by roma.locuta 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Restore firefox command line UBUNTU

Hello Firefox team, I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/… (read more)

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

Asked by ismael95bcn 2 weeks ago

Last reply by cor-el 2 weeks ago

Touchpad gestures (back, front) don't work in Flatpak Firefox

I have a laptop with Ubuntu 22.04. Firefox 307 from deb package works perfect. I wanted to give a try to Flatpak variant 306, which works well too, except two finger gest… (read more)

I have a laptop with Ubuntu 22.04. Firefox 307 from deb package works perfect. I wanted to give a try to Flatpak variant 306, which works well too, except two finger gestures back and front won't work. Scroll works. Any scheduled fix for that? Would be cool to move to flatpack completely.

Asked by osprey.alexandr 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

  • Solved

Browser crashing on some webpages

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". … (read more)

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Asked by marcoshalano 1 month ago

Answered by marcoshalano 3 weeks ago

  • Archived

Drag and drop tab to bookmarks toolbar not working

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders. Specifically, it doesn't work for folders that are somewhat in … (read more)

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Asked by Paul Aimé 6 months ago

Last reply by cor-el 3 weeks ago

Any way to stop firefox from crashing when screensharing via meet.jit.si?

Since v 106 (so that and 107), firefox crashes when I choose screenshare and select a single window. Technical details: I'm using - https://meet.jit.si/ - Firefox 106/10… (read more)

Since v 106 (so that and 107), firefox crashes when I choose screenshare and select a single window.

Technical details:

I'm using

- https://meet.jit.si/ - Firefox 106/107 developer edition from .AppImage file - Ubuntu 22.04 + Gnome + Wayland - MOZ_ENABLE_WAYLAND=1 - pipewire (I believe) for screensharing via OS.

I'd love to get back to using Firefox, as I'm forced over to Chromium at the mo!

Asked by shinyblue 1 month ago

Last reply by NellKate 3 weeks ago

  • Solved

firefox tabs crash on kernel 6.0 (and following)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.… (read more)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

Asked by peterpov 1 month ago

Answered by peterpov 3 weeks ago

Firefox Kiosk Mode showing "thank you for loving firefox"

We have an Ubuntu computer that opens Firefox in Kiosk mode automatically when the computer boots. This computer is connected to a TV and is used as an informational dash… (read more)

We have an Ubuntu computer that opens Firefox in Kiosk mode automatically when the computer boots.

This computer is connected to a TV and is used as an informational dashboard. No user interaction is required, so no keyboard or mouse is connected.

Every so often, Firefox updates (among other updates) and the computer reboots overnight. When booting after a Firefox update, it shows a "thank you for loving firefox" message instead of the specified URL. The easiest fix is to hold the power button and manually reboot when this happens since there is no keyboard and it's quicker than logging in via SSH.

Is there a way to prevent this message from showing after updating? We want to keep the automatic updater enabled to keep it up to date, but this is not desirable behavior.

Asked by Josh 1 month ago

Last reply by cor-el 1 month ago

Tool Tip Colour

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not,… (read more)

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not, can this extreme lack of textual contrast be changed? I need dark / black text on light backgrounds.

Asked by Waphle_Stomp 1 month ago

Last reply by Waphle_Stomp 1 month ago