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audio in video playing in firefox stops if i add a new tab or add a tab in existing browser

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager.… (read more)

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager. When I click the sound is totally gone. I have not changed any settings. I tried a thread solution of making false in auto pref media in about:config. But that does notfix the problem. why this happens and how to fix it I was adding speakers to a pc after quite long time and the sound plays well. But i could not hear the audio if i change the tab or add a new tab

Asked by jrj 22 hours ago

Last reply by Mich 2 hours ago

FireFox Version 109.0

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I s… (read more)

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

Asked by attride 16 hours ago

Last reply by Mich 2 hours ago

Firefox 109, Mac laptop, application menu not working

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upp… (read more)

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upper right corner of the screen, the drop down menu becomes visible, but none of the items on the list are responsive. Fortunately, I can access passwords and the like by going to preferences under the Firefox menu on the left of the screen, but it's less convenient. Can I fix this on my own, or do I need to wait for the next upgrade?

Asked by Rick Herder 13 hours ago

Last reply by Mich 2 hours ago

Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (read more)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 5 hours ago

Last reply by James 5 hours ago

After downloading a file from Google Drive, Firefox 1) annoyingly does not ask me in which folder to download the file and 2) opens a preview of the document

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and y… (read more)

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and yet it still does not. Additionally when downloading PDFs it opens another tab as a preview for the document in question that I have just opened, but I do not want it to it is quite annoying. Thank you for your help.

Asked by ianshotts123 19 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (read more)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Asked by smlayton 23 hours ago

Last reply by cor-el 8 hours ago

Firefox and Firefox Developer Edition on the same computer

Hello everyone! I was wondering if it is possible to have both Firefox and Firefox Developer Edition installed on the same computer and maybe even run side by side. FYI I… (read more)

Hello everyone! I was wondering if it is possible to have both Firefox and Firefox Developer Edition installed on the same computer and maybe even run side by side. FYI I already have the Normal version of Firefox installed.

Asked by Nikolas Ts. 11 hours ago

Last reply by cor-el 8 hours ago

Firefox opening other apps

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain wh… (read more)

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain why this is occurring? Can someone tell me how to eliminate this problem and has it happened to anyone else?

Asked by أحمد جارو 11 hours ago

Last reply by Dropa 9 hours ago

New York Times Cooking recipes print with error i.e., the "end of recipe bar" and "Private Note" heading over print wrapped text at the top of the second page of the recipe.

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at… (read more)

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

Asked by fpintz1 15 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Web pages view

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few m… (read more)

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few months or longer.

Asked by jgraglan 18 hours ago

Last reply by cor-el 13 hours ago

Google Voice on version 109 of Firefox

Recently, Google Voice is not working properly on version 109 of Firefox. It is fine in Chrome. When I make a call, it will connect to the recipient of the call but noth… (read more)

Recently, Google Voice is not working properly on version 109 of Firefox. It is fine in Chrome. When I make a call, it will connect to the recipient of the call but nothing can be heard on my end. Also the red hang up button does not function, when clicked, it will dim but does not hang up. The only way to end the call is to close the tab and click yes to "leave the page". I have tried disabling all add-ons with no success. Not 100% sure if it started with version 109 but the timing seems about right.

Asked by Don 19 hours ago

Last reply by Dropa 14 hours ago

You don't have permission to access "http://www.walgreens.com/login.jsp?" on this server. Reference #18.19192117.1674840806.361ab493

I can access walgreens.com just fine on other browser programs, just not with firefox on my Dell latitude. Safari, Edge, Brave all work fine. on firefox, i get this messa… (read more)

I can access walgreens.com just fine on other browser programs, just not with firefox on my Dell latitude. Safari, Edge, Brave all work fine. on firefox, i get this message: You don't have permission to access "http://www.walgreens.com/login.jsp?" on this server.

Reference #18.19192117.1674840806.361ab493

Please advise. Is there a setting I need to change?

Asked by ddhowland 17 hours ago

Last reply by cor-el 14 hours ago

Cannot access gmail on desktop but can on laptop/tablet

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on … (read more)

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on desktop and i can access gmail on my laptop with firefox. i deleted duck duck go from firefox on desktop. I cleared the cache and cleared the cookies but still problem. It says on gmail technical info: Numeric code 4. i have Firefox version 109.0. it works fine with everything else


the only other thing i can think of is to delete Firefox and reinstall it?

Jan Schindler [email and phone# removed from public forum]

Asked by jansch135 2 days ago

Last reply by jsch54 1 day ago