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crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 2 years ago

Answered by ginnynewton 2 years ago

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Disable Tab Search

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for… (read more)

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

Asked by RHinCT 2 years ago

Answered by TyDraniu 2 years ago

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Firefox browser force search

I created a few virtual hosts and sites on my local machine and this is working perfectly. Problem is with Firefox, when I enter non-existant url in address bar, Firefox… (read more)

I created a few virtual hosts and sites on my local machine and this is working perfectly.

Problem is with Firefox, when I enter non-existant url in address bar, Firefox force me to search and don't let me to open the url, but I need to go to this url for testing, developing, etc...

Any solution?

Asked by Aleksandar 2 years ago

Answered by Aleksandar 2 years ago

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YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 2 years ago

Answered by spaceferret 2 years ago

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Using 1Password 8 with the latest Firefox browser Version 106.0.1 (64 bits)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a su… (read more)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a sudden my 1Password manager stopped filling in my usernames and passwords for me into my logins. How do I get this functionality back so my 1Password manager works with Firefox again? Is there some setting that I failed to update in Firefox? Thanks. MR

Asked by MJR3 2 years ago

Answered by MJR3 2 years ago

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106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by aj8mh-radio 2 years ago

Last reply by BarbaraML 2 years ago

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Firefox now saves files that I only wanted to open

Please, give us a way not to save files that I just want to open. For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself. Now I need to… (read more)

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Asked by cc17 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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History doesn't record all sites visited anymore.

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse… (read more)

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Asked by stygian.shift 2 years ago

Last reply by stygian.shift 2 years ago

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Arr... how do i turn this off?!

Firefox Updates: Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for upda… (read more)

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF


By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

Asked by Firefox_Beginner 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Problems by using Kicktipp

Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution? … (read more)

Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution?

Thanks for information.

Greetings o

Asked by or_mail 2 years ago

Last reply by or_mail 2 years ago

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Firefox blocks a business magazine on one Windows 10 PC but not another PC Win10PC

Hi, I am able to read a business mag on one Windows 10 Home system but on another which has Win 10 Pro , FF will not allow to STAY logged in to that magazine. I am using… (read more)

Hi, I am able to read a business mag on one Windows 10 Home system but on another which has Win 10 Pro , FF will not allow to STAY logged in to that magazine. I am using Windows 10 Home on the system that will not allow me to stay logged in. I have checked all settings I can think of. I have browsed all the Help Q&A here. I have chcked for all updates and confirm I am using the latest FF updates on both machines.

What could be in my settings that blocks me seeing my magazine?

Thank you. Adam

Asked by Adam Okhai 2 years ago

Last reply by Adam Okhai 2 years ago

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Syncing Mobile Devices

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a … (read more)

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a while so they could create a better email program and when they finally came back online, last week, there were a list of things in computer language that I am supposed to do but do not understand. Like you, whenever I want to ask a question I have to send it via email then the response is the same thing listed in their instructions, NO HELP at all. Now, on a daily basis, I am receiving emails from Microsoft Outlook stating "Please update your credentials for the account Rhonda89@q.com." "It looks like we don't have permission to get email for Rhonda89@q.com."

The daily emails from Microsoft Outlook started on October 24, 2022, about the time Centurylink Email came back on line, I think. They did not send any messages advising us of this. I happened to find the information when I looked for it online.

I am still attempting to reach someone at Centurylink for help...lol

In the meantime, is there anything you can do to assist in this endeavour.

Thank you, Rhonda Caywood

Asked by Rhonda 2 years ago

Last reply by Rhonda 2 years ago

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Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 2 years ago

Answered by nokaoi1 2 years ago

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bookmarks gone

Hi, difficult to find this way to write you... I reset my Mac and thought Firefox would keep all my bookmarks for when I would reinstall Firefox and synchronize all my b… (read more)

Hi, difficult to find this way to write you...

I reset my Mac and thought Firefox would keep all my bookmarks for when I would reinstall Firefox and synchronize all my bookmarks, like I always did. It was not necessary to export and to keep them, because I have never had problems before and I trusted Firefox.

Now this did not happen and I lost if not thousands of my bookmarks I have gather in years... I'm very disappointed, for the first time.

Do you have a cache or something or other solution so I can get my bookmarks back? Thanks.

Denis Jockmans.

Asked by Denis 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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i lost all my sync data

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I … (read more)

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I tried different computer and still have the same problem. I removed and re-installed firefox, but in vain. I don't know what happened. I believe that my data are saved to my account not on computer, so I supposed to find them wherever I sign in.. plz help me to solve this serious issue. thanks in advance.

Asked by georgefikry 2 years ago

Last reply by jonzn4SUSE 2 years ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 2 years ago

Answered by user228126785451001171488420526897964190555 2 years ago

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My internet fluctuates constantly while using the Firefox browser.

Hello. My internet fluctuates constantly while using the Firefox browser. It uses full capacity for 5 seconds, then uses almost 1 mbps internet for the next 5 seconds, t… (read more)

Hello.

My internet fluctuates constantly while using the Firefox browser. It uses full capacity for 5 seconds, then uses almost 1 mbps internet for the next 5 seconds, then uses full capacity for 5 seconds and so on. I tried a lot of things but it didn't work. I have 100 Mbps internet and connect with 5GHz WI-FI.

Things I've tried:

-Reset Firefox -Run Firefox in troubleshooting mode -Turn off Anti-Virus and Adguard Ad Blocker -DNS flush -Formatting the computer

I don't have such internet fluctuation problem when using it in Microsoft Edge browser. It works seamlessly.

Apart from this, there is another situation that I encountered once, as long as I do not format the computer on which I installed Firefox, this internet fluctuation occurs constantly.

Asked by K.Emre 2 years ago

Last reply by K.Emre 2 years ago

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 2 years ago

Answered by Mandelbrot1 2 years ago

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How to manage home page?

So, I have finally decided to jump ship. Chrome has lately been downloading stuff in background and I can't figure out what it is, despite having done all kinds of troubl… (read more)

So, I have finally decided to jump ship. Chrome has lately been downloading stuff in background and I can't figure out what it is, despite having done all kinds of troubleshooting.

I have been trying to customize the FF homepage, but it is TRULY not user friendly.

I need to: Pin websites to the homepage Prevent my history from appearing there Remove those pesky shortcuts THAT ARE TOTALLY AN INVASION Hide addons from toolbar, but have them accessible in a neat shortcut instead of a thousand steps to find them again

I have already changed the row to one, but this is not a solution! There seem to be no way to pin a website as a shortcut on the homepage unless it's manually writing the title and then the URL.

Can someone recommend me an addon similar to Chrome's Youtube Normalizer. This app is a GODSEND! Sadly the dev didn't reply nor accept a request for a FF port. This app normalizes all audio on youtube. It prevents audio volume mismatch when playing a mixed playlist. It also automagically increases volume to sound less silent and more inline with system volume. IT IS TRULY ONE of two things (Typio) that makes me want to go back to Chrome.

Asked by choppedartisan 2 years ago

Last reply by James 2 years ago