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"It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back"

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do… (read more)

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

Asked by Rhonda 2 months ago

Last reply by cor-el 22 hours ago

Firefox disconnects my account every time I close the browser and I have to log back in when I restart Firefox

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and … (read more)

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and tried everything from creating a new profile to changing the History settings. Unfortunately, none of the solutions provided have worked. I know it's only one password to type in and then my profile is synced and it retrieves my bookmarks, saved logins, etc. but it's very annoying to have to do.

Does anyone else have any other potential solutions?

Asked by mburnett 1 day ago

Last reply by cor-el 1 day ago

FF Slides Windows Taskbar On Open, Issue Reopening Last Session

I was having an issue where FF wouldn't restore my tabs on start. "Recently closed tabs" wasn't available, and when choosing "recently closed windows," 2 - 4 new windows … (read more)

I was having an issue where FF wouldn't restore my tabs on start. "Recently closed tabs" wasn't available, and when choosing "recently closed windows," 2 - 4 new windows would open, along with one which had the previous session tabs.

I noticed in the task manager that FF wasn't actually closing, so I started using "exit" in the FF menu. Now, even after a computer reboot, when I start FF I see a number of windows open and close quickly, along with a identical "copy" of my windows taskbar sliding in from the left to the right, and "replacing" the current one. I had to record my screen to be sure that's what I was seeing. After the "extra" windows flash open and closed, the FF window with the previous session tabs "slides in" with the "new" windows taskbar.

This does not seem normal to me, as my Windows taskbar has never move before unless I moved it. I'd also like to be able close FF without exiting through the menu, or having to reopen and close several windows if I forget to. This behavior is the same in when I start in safe mode as well. I've never synced FF, or signed for that, and I ran malwarebytes and gotten nothing. Is something wrong here?

I've never synced FF, or even signed ti gor that, and I ran malwarebytes and goettn nothing.

Asked by odibex 2 months ago

Last reply by odibex 2 days ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 1 month ago

Last reply by Terry 4 days ago

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (read more)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Asked by Steve 2 months ago

Last reply by olsonda 1 week ago

Amazon Seller Central

Hi all, since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is … (read more)

Hi all,

since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is why I am asking for your support.

The link to the website is: https://sellercentral.amazon.de/ Whenever I want to visit the site, I get the error "HTTP Status 400 – Bad Request" (see attached image).

I already checked with amazon themselves, but they said the issue lies within my computer. My IT department said the issue is related to the browser most likely; and indeed, with Microsoft Edge for example, I am able to open the website.

Does anyone know this error and even better knows how to solve the problem?

Thanks in advance!

Asked by Gerray the Brain 2 months ago

Last reply by trina2 1 week ago

Deleting the corrupted email address which is prompted

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my corr… (read more)

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my correct Gmail address with 'joseph' appended in the case of Firefox, but 'busy' in the case of Chrome. How can I delete that corrupted prompt from Firefox ?

Asked by Sebastian42 2 months ago

Last reply by Sebastian42 1 week ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 2 months ago

Last reply by Helium2 1 week ago

Firefox not correctly feeding images to Facebook; renders as coloured blocks

Desktop, Firefox latest build, Windows 10 This has been going on for a while. I noticed that even though I had a proper preview of the image I wanted to post on Facebook,… (read more)

Desktop, Firefox latest build, Windows 10

This has been going on for a while. I noticed that even though I had a proper preview of the image I wanted to post on Facebook, it rendered as a coloured block, sometimes with lines, instead. This happens with both PNG (8/24) and JP(E)G. The colour of the 'block' can be different each time I try.

The image sometimes gets through if I post it in a comment but sometimes not. But in any case: the initial image usually does properly make it to Facebook. I decided to try with a different browser; same image. This worked without any issues. Does someone know what could cause this?

Asked by wqebnjrtytry 2 months ago

Last reply by wqebnjrtytry 2 months ago

sync not working between PCs

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming o… (read more)

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming over. Now I'm worried my bookmarks, etc., have been erased, but I won't have access to my primary computer for several days. Is the sync just not working? Please help, thank you.

Asked by Allison 2 months ago

Last reply by cor-el 2 months ago

Default behaviour of searching in address bar

Hello, I just built a new PC and have a fresh install of Firefox. As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage… (read more)

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Asked by BrianFirefoxUser 2 months ago

Last reply by cor-el 2 months ago

Printing

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help. … (read more)

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help.

Asked by centercornerston 2 months ago

Last reply by cor-el 2 months ago

  • Solved

igHome and Google Calendar

I am using the latest Firefox version 102.0 and I have igHome set as my home page. Yesterday the Google Calendar Gadget would no longer display the calendar but would dis… (read more)

I am using the latest Firefox version 102.0 and I have igHome set as my home page. Yesterday the Google Calendar Gadget would no longer display the calendar but would display this message:

Firefox Can’t Open This Page To protect your security, accountsgooglecom will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

If I click on the “Open Site in New Window” button it does open the calendar. (See attached screenshot.) I have tried login out and back into igHome and my Google account but it doesn’t fix the issue. This is happening on both my laptop and desktop computers running Windows 10 Home. All Windows updates are up to date. I opened Firefox in Troubleshooting Mode and the calendar still does not show. When I use the Google Chrome browser with the same igHome home page the Calendar works fine. Is this something Firefox can fix, or do I need to contact Google?

Asked by jterps52 2 months ago

Answered by cor-el 2 months ago

MacOS "Now Playing" menu bar item does not work properly with the Firefox web browser

I am a new Firefox user. From the very beginning I am having such an issue: macOS has "Now Playing" item in the top of the screen where the menu bar is located, but Firef… (read more)

I am a new Firefox user. From the very beginning I am having such an issue: macOS has "Now Playing" item in the top of the screen where the menu bar is located, but Firefox does not work properly with it. The only interaction is available is Play/Pause. However, Chrome and Safari work well with this menu bar item, I can both see the timeline and rewind the video. For some reason it does not work in Firefox.

I should say that the problems also occur while using the touch bar. There is also a "Now Playing" item and there is also the only interaction available.

You can see in the picture I added that the time dash does not even move while the video is playing. The problem is the same on any sources.

I am using Apple Silicon version btw.

Asked by artyombel2003 2 months ago

Last reply by cor-el 2 months ago

How come I can't select to open in a new window instead of a new tab?

I want to always use a new window rather than a new tab. How do I tell Firefox not to use tabs? Also I want to know why open minimized windows listed on the task bar wo… (read more)

I want to always use a new window rather than a new tab. How do I tell Firefox not to use tabs? Also I want to know why open minimized windows listed on the task bar won't restore when I click on them?

Asked by victorhart 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

saving pdf using ctrl+s opens many instance of save dialogue box.

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla. First, when I try to save a pdf using the CTRL+S… (read more)

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla.

First, when I try to save a pdf using the CTRL+S key, it open multiple (~100) instances of save dialogue box. Initially I thought my computer got freezed, since pressing the save key didn't had any effect. I tried to move it using the CTRL+SPACE key -> Move option, and then I realized there are many such save dialogue box are open. How to rectify its behavior?

Second, it downloads the file only in system created folder (e.g. ~\Download, ~\Document, ~\Pictures, etc) and not other user created folders (e.g ~\Dropbox, etc.). The dialogue box for saving file closes without giving any warning/error message. When I check the file it is not downloaded (in user created folders). Can there be any permission issue?

I have already reinstalled the Mozilla once!

Asked by ajmalkoti 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Mac top bar not accessible in fullscreen video mode

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top do… (read more)

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top doesnt pop up Macs top bar (File, Edit, ..... battery, time).

This sounds like a banality but I mainly watch videos while getting ready, working etc, and I really need to see the time! Im used to always keeping the cursor at the top to see it. I searched around in settings and forums but didnt find any fix. The only solution seems to be to not use full screen which I think we can all agree just sucks in a major way.

Im using MacOS Monterey 12.3.1 and Firefox 102.0.1. Is there a way to fix this or nah? Any info much appreciated!

Asked by katerina.hr4 2 months ago

Answered by cor-el 2 months ago