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Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 6 days ago

Last reply by info4851 1 day ago

Graphics performance: Firefox Vs. Edge Vs. Chrome

Hello, I love Mozilla Firefox thus am asking this. Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser? Is it a matter… (read more)

Hello,

I love Mozilla Firefox thus am asking this.

Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser?

Is it a matter of settings or what?

I have a AMD Ryzen 5 3400GE APU which is very capable of decoding 4k@60 VP9, but when I try watching Youtube videos in this video settings on Firefox, the frame reproduction isn't smooth. I don't have that problem with Chrome and/or Edge.

The video in question is the following:

https://www.youtube.com/watch?v=-Wo3aJjwTlA

PS: not sure why but some 4k@60 VP9 videos on Youtube lag more than others.

Asked by ScatteredThuderstorm 1 week ago

Last reply by ScatteredThuderstorm 6 days ago

Apple download links still not working.

The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. Th… (read more)

The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. They work from Safari of course, but they also work with chromium-based browsers.

An example Apple page… https://support.apple.com/en-us/HT211683

Asked by dialabrain 3 days ago

Last reply by dialabrain 3 days ago

please help meeeeeee dear supports :(((((((

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset pa… (read more)

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

Asked by hisssssssboy 2 days ago

Last reply by hisssssssboy 1 day ago

How do I figure out why Content tracking is blocking my site?

We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still wor… (read more)

We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still works but our QA build does not. For the life of my I can't figure out what changed that would have triggered Tracking content to start blocking the site. Basically the site will load but we only get a blank page.

Is there any way to debug what exactly the Tracking content filter is blocking?

Asked by sam.redmond 4 days ago

Last reply by sam.redmond 3 days ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 3 days ago

Last reply by Ellis Eff 8 hours ago

can't open websites or login

I've tried to follow all of the suggestions as to fixing why Firefox won't open websites or login - none fixed the issue. Thanks for any suggestions Dianne … (read more)

I've tried to follow all of the suggestions as to fixing why Firefox won't open websites or login - none fixed the issue.

Thanks for any suggestions Dianne

Asked by hartwickpmrltd 6 days ago

Last reply by hartwickpmrltd 6 days ago

Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (read more)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 3 days ago

Last reply by pcguy 2 days ago

Firefox History Manipulation

Greetings. Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the sam… (read more)

Greetings.

Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the same page. I read that Google addressed this issue with Chrome a while back, but I don't find anything about a fix for Firefox. Is there one?

Thank in advance. Bill

Asked by firefox181 3 days ago

Last reply by firefox181 3 days ago

While browsing between Youtube and my university website, I got a strange pop up message.

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make thi… (read more)

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like.

Thank you.

Asked by J 2 days ago

Last reply by J 2 days ago

Passwords and Logins gone again!

I lost all my passwords & Logins on Feb. 23 2021. Firefox did an update without my permission & it didn't complete. I realized it yesterday and did the update. Al… (read more)

I lost all my passwords & Logins on Feb. 23 2021. Firefox did an update without my permission & it didn't complete. I realized it yesterday and did the update. All passwords & login's were back. Today I start my pc and they're gone again. I'm at a loss. What can I do next? Also lost all my settings I did yesterday.

Asked by dianejustyak 1 day ago

Last reply by dianejustyak 1 day ago

Some Youtube elements don't load when i'm logged in YT account

When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, vi… (read more)

When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, video progress seems not to work too.

Things i've already done: -turned off all extensions -reinstalled firefox browser

I explored html, and it looks like something blocks browser from putting some elements into code or whatever. The time label is called "ytd-thumbnail-overlay-time-status-renderer" and it's contained in "overlays" div. So when i'm logged out from YT, everything works fine, but when i'm logged in, this "overlays" div is empty.

Asked by benqbenq 4 days ago

Last reply by benqbenq 3 days ago

Migrating FF to a new computer

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know? jgb … (read more)

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know?

jgb

Asked by jgb 6 days ago

Last reply by jgb 3 days ago

in firefox document not opened, unsafe. if surched in google, opens and confirms safe document. https!!

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be open… (read more)

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be opened and confirms that it is a safe page. No problem to open in edge. The various tipps do not help. antivirus is F-secure. cleaning cookies and cache did not help either.

Asked by Paul.Schrader1 3 days ago

Last reply by Paul.Schrader1 3 days ago

Checksum for Firefox ESR 78.6.1 - Software Supply Chain Security

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum. Downloading from: https://www.mozilla.… (read more)

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum.

Downloading from: https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/ yields checksum SHA256 55249C4861FE521CB32D72785481A146B64812AF2ECE7341FAAA5C79ABC0F395

This does not match any of the checksums available at: https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/

Best practice would be to publish the official checksum along with the release notes.

Is there another way to close the loop on this?

Asked by linden1 1 month ago

Last reply by linden1 3 days ago

Secure Connection Failed

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be ve… (read more)

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more…

for several pages I try to open recently on my laptop. I can open them on my phone. On of these pages was open an the tab was accidentally closed (cat) and now I cannot get past this message, except on my phone. I need to be able to open them on my laptop. 

Can anyone help? I have already contacted one site in particular who said there were no problems on their end.

Thank you.

Asked by jokool13 2 days ago

Last reply by jokool13 1 day ago

Bookmarks

Hi There: I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work. On this page: https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#… (read more)

Hi There:

I have a lot of bookmarks in Firefox. Some of them are outdated and no longer work.

On this page: https://support.mozilla.org/en-US/kb/how-do-i-delete-bookmark#w_deleting-a-single-bookmark it describes two ways to delete a bookmark. I've tried both. Neither one works. Suggestions appreciated.

Thanks, Mike.

Asked by wolfnowl2 4 days ago

Last reply by wolfnowl2 1 day ago

Password

Hi, I'm new to Firefox. I have a Facebook account which I have no issues with when using in Opera. But when I try to sign in to FB on Firefox it doesn't recognise my pass… (read more)

Hi,

I'm new to Firefox. I have a Facebook account which I have no issues with when using in Opera. But when I try to sign in to FB on Firefox it doesn't recognise my password. So I changed it yet it still isn't recognised. Any suggestions would be appreciated. Thanks, martin.

Asked by martin 1 day ago

Last reply by martin 22 hours ago

Is there a way to disable the rounded corners on Picture-in-Picture?

The PiP feature is useful, but I find the rounded corners a bit annoying (MacOS 11.2 Big Sur). Is there a way to remove/reduce the amount of rounding so the full picture … (read more)

The PiP feature is useful, but I find the rounded corners a bit annoying (MacOS 11.2 Big Sur). Is there a way to remove/reduce the amount of rounding so the full picture is displayed?

Asked by Kanwar 1 day ago

Last reply by Kanwar 17 hours ago