Showing questions tagged:

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 15 143

Cannot access Staples.com

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national compan… (read more)

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national company for office products. I've restarted Firefox in troubleshoot mode, but the result is the same. Chrome and Edge have no problem accessing the site, so it's a puzzle why Firefox cannot. If anyone has any ideas about how to proceed, I'll appreciate it.

Solved 2

search bar is displayed in the middle of each page (in all tabs)

I installed portable Version 156.0.1 (64-bit). Since then, the search bar is displayed in the middle of each page instead of the menu bar. Is this a known bug? see image … (read more)

I installed portable Version 156.0.1 (64-bit). Since then, the search bar is displayed in the middle of each page instead of the menu bar. Is this a known bug? see image thanks

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Every time there is an update, Firefox creates a new profile and hides all passowrds etc.

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless … (read more)

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless Firefox, because all links, passwords, settings etc have been cleared and a new profile has been created.

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Update to 157..0.1 wiped out tabs and bookmarks like it was a clean install

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up,… (read more)

Desktop version update to 157.0.1 acted like a fresh install. Prompted me to import from previous browser. Firefox was my previous browser. I have my bookmarks backed up, but lost all my tab groups, which is a huge problem to try and recreate. Lost downloaded themes. Lost downloaded extensions. Why did this happen? I can't imagine it was by design.

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South Africa is included in the country list, but the South African Sites don't work with VPN any more.

My VPN used to work perfectly with my South African sites. Since I've downloaded the new Beta version of Firefox, things have become unstable, and the South African sites… (read more)

My VPN used to work perfectly with my South African sites. Since I've downloaded the new Beta version of Firefox, things have become unstable, and the South African sites - mainly my dictionaries (which I use daily because I'm a translator) - don't work any more.

South Africa is one of the countries on the list, but when I open the VPN now, it says South Africa is unavailable, which had never been the case before.

Please help me sort it out. I can't take screenshots of the problem. When I go to the country list from the VPN, the dialogue box disappears.

Solved 11 10

How do I set the Firefox version 157.0 home page to be Light?

During a recent upgrade, the Appearance defaulted to Dark. I hate dark web pages! Yes, I went to Settings > Appearance > Themes and selected Light. When I open a … (read more)

During a recent upgrade, the Appearance defaulted to Dark. I hate dark web pages! Yes, I went to Settings > Appearance > Themes and selected Light. When I open a new page, it is light, but the Firefox home page is still dark. I want the Firefox home page to be white background with black text. How can I make that happen?

Solved 6

you are blocking an OK site , saying the ssl is expired...

you are blocking "entry.ostralia.cc" saying the ssl is expired.... BUT SSLCHECKER link text shows it's OK ! and all other browsers allow it... you could at l… (read more)

you are blocking "entry.ostralia.cc" saying the ssl is expired....

BUT SSLCHECKER link text shows it's OK ! and all other browsers allow it...

you could at least allow me to access it under the 'advanced' option like in earlier days...

( the Host provider has mixed up billing for the 3 SSLs on my site , but all 3 are active and valid SSLs...)

Solved 9 1

How to revert to previous UI?

Ok this latest UI appearance change is absolute dog feces. I hate it so much! It's so ugly! How do I change it back? I did not consent for my eyeballs to be assaulted lik… (read more)

Ok this latest UI appearance change is absolute dog feces. I hate it so much! It's so ugly! How do I change it back? I did not consent for my eyeballs to be assaulted like this. Did I mention it sucks? How do I change it back? 157.0.0.11

Solved 13 61 235

Server Not Found Firefox can’t connect to the server at.....

For the pas 2 mouths i am getting random: "Server Not Found.Firefox can’t connect to the server at" It is happening on random sites that i know for sure they are not down… (read more)

For the pas 2 mouths i am getting random: "Server Not Found.Firefox can’t connect to the server at" It is happening on random sites that i know for sure they are not down... Waiting , closing fire fox and open it again, refresh but after waiting... helps.

Solved 3

Reverting Firefox Design Updates

Hi, I'm autistic and I find the new design updates really, really disturbing and I need to change it back to the old design. I read on the help article for reverting to o… (read more)

Hi,

I'm autistic and I find the new design updates really, really disturbing and I need to change it back to the old design.

I read on the help article for reverting to older versions that it'd be better to ask if there's a workaround instead of downgrading because of the security issues, so yeah does anyone know how to revert to the previous Firefox design and maintain the current version of the browser?

By the new design, I mean the roundness of everything and the teardrop shapes for whatever's left.

I'm still gonna revert back for now but hopefully there's a fix I can use.

Solved 2 2

Version 157.0 tabs and sidebar don't hide

I just updated to Firefox Version 157.0 and set up vertical tabs on the left side and love it. I also have "Hide tabs and sidebar" clicked which I assumed would hike the … (read more)

I just updated to Firefox Version 157.0 and set up vertical tabs on the left side and love it. I also have "Hide tabs and sidebar" clicked which I assumed would hike the sidebar until I moved my cursor to the left. That doesn't happen. The icons for the various tabs remain displayed. Am I wrong to assume that this setting means the sidebar will be hidden until the cursor is moved to this area?

Thanks for your input.

Solved 2

How to revert to a previous UI version?

I cannot seem to revert the changes done to the Firefox User Interface completely. I have set browser.nova.enabled to false, which reverted some changes, but the address … (read more)

I cannot seem to revert the changes done to the Firefox User Interface completely. I have set browser.nova.enabled to false, which reverted some changes, but the address bar and the bar of which the websites are (which I do not know the technical name of) are still "squished". Is there a way to fix this? Thank you for your time, -Sargent Venipede

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exported books from desktop firefox and desire to import them to my new dell laptop

Exported my Firefox bookmarks from my HP DESKTOP to a flash drive and now need to import them to a new Dell laptop. Installed Firefox on my Laptop and it had a statement … (read more)

Exported my Firefox bookmarks from my HP DESKTOP to a flash drive and now need to import them to a new Dell laptop. Installed Firefox on my Laptop and it had a statement that stated import bookmarks. Tried it but didn't work. Both systems are Windows 11. was not logged into Mozilla when it was performed. Plan to use Dell laptop as backup to my desktop computer.

Solved 5

still did not get bookmarks and folders copied to new dell even though it says it copied 827 of them.

COPIED FIREFOX BOOKMARKS FROM MY HP COMPUTER TO MY DELL LAPTOP BY COPING THE HTML FILE OF BOOKMARKS TO MY DELL LAPTOP DESKTOP SCREEN AND IMPORTED THEM FROM THE DELL LAPTO… (read more)

COPIED FIREFOX BOOKMARKS FROM MY HP COMPUTER TO MY DELL LAPTOP BY COPING THE HTML FILE OF BOOKMARKS TO MY DELL LAPTOP DESKTOP SCREEN AND IMPORTED THEM FROM THE DELL LAPTOP DESKTOP AS ADVISED. STILL DID NOT GET ANYTHING COPIED TO THE NEW FIREFOX INSTALLATION EVEN THOUGH IT STATED IT HAD COPIED 827 BOOKMARKS. NOTICED THAT THE FIREFOX SOFTWARE INSTALLED ON MY HP COMPUTER STATED THAT IT WAS WINDOWS 10 INSTALLATION. ORIGINALLY THE HP WAS WINDOWS 10 BUT UPGRADED IT WITH FREE MICROSOFT WINDOWS 11 BUT DID NOT UNINSTALL FIREFOX FROM IT AND REINSTALL FIREFOX AFTER THAT. THEREFORE THE FIREFOX BOOKMARKS ARE FOR A WINDOWS 10 INSTALL ON THE HP COMPUTER AND TECHNICALLY NOT A WINDOWS 11 EVEN THOUGH THE WINDOWS OS HAD BEEN UPGRADED TO WINDOWS 11. SO, I GUESS TO PERFORM THE ACTION I STATED ABOVE TO UNINSTALL FIREFOX ON THE HP COMPUTER AND REINSTALL IT ON THE HP COMPUTER IT IN ORDER TO GET IT TO WINDOWS 11 FOR BOOKMARKS? HOPEFULLY I WON'T LOSE THOSE FIREFOX BOOKMARKS?

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