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HOW to FIND / VIEW my SAVED POCKET items.

I have been using (VIEWING articles in // saving articles TO my) FIREFOX "POCKET" for more than a year. I have the pocket ICON on my upper toolbar. But ALL that seems to… (read more)

I have been using (VIEWING articles in // saving articles TO my) FIREFOX "POCKET" for more than a year.

I have the pocket ICON on my upper toolbar. But ALL that seems to do is allow me to ADD an open page TO Pocket. I have NO clue how to simply **Go t o POCKET** and VIEW any / all my saved items there.

Good God, WHAT is the secret handshake??! ...in trying to figure this out I see numerous things telling me to SIGN IN to pocket ... IF way back when I began using pocket I MADE a USER NAME / Password for it, that info is long forgotten. I HAVE a FIREFOX account ... was sent therewhile supposedly (according to Firefox" HELP") to 'sign in' to my POCKET account. Only took me to an overall FIREFOX account page - wherein NO LONK there referred AT ALL to POCKET.

I 'SAVE' to my pocket (ICON) almost daily. NEVER need any kind of sign in for this. NOW I want to LOOK AT / READ some of these - BUT FIND NOWAY TO GET THERE. ICON omly SAVES a page.

Ridiculous. HOW do I VIEW / SEE / FIND /READ my saved pocket items?

Asked by BilboPISSED 4 months ago

Last reply by Paul 1 week ago

Error code: PR_END_OF_FILE_ERROR

Suddenly i keep getting this error code. After trying things like refreshing Firefox, using No Proxy option and still getting this error. I dont know what to do, except f… (read more)

Suddenly i keep getting this error code. After trying things like refreshing Firefox, using No Proxy option and still getting this error. I dont know what to do, except for changing the browser.

Asked by barbara.rupnik 4 months ago

Last reply by Terry 4 months ago

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Asked by srilatha.batliwala 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

400 error when trying to login to google account

For some reason today I started having issues with thumbnails not loading for youtube videos. I logged out of my google account and went to log back in, but whenever I tr… (read more)

For some reason today I started having issues with thumbnails not loading for youtube videos. I logged out of my google account and went to log back in, but whenever I try to login to my google account now I get a 400 error. I can login fine on other browsers and other devices. I have tried the following troubleshooting steps:

cleared all cache and cookies flushed DNS created a new firefox profile in about:profiles and set it as default Re-installed firefox multiple times refreshed firefox used Revo Uninstaller to fully remove all traces from firefox and reinstalled Manually removed all traces of firefox from appdata and program folder and installed the beta version Ran windows updates and rebooted ran an SFC scan Ran a DISM online restorehealth

Every single time I get the same result, 400 error when trying to log into my google account. Starting to feel like I'm loosing my mind here. Any troubleshooting ideas would be very appreciated. Thanks in advance!

Asked by nickbfurlo 5 months ago

Last reply by cor-el 5 months ago

Developer edition - twitch error 2000

A month ago I started to have problem with twitch. After 5minutes or 2 hours- random times or random tabs, if I have opened more than 1, which is always the case. Some ta… (read more)

A month ago I started to have problem with twitch. After 5minutes or 2 hours- random times or random tabs, if I have opened more than 1, which is always the case. Some tabs or all, again it's random will give twitch 2000 error and refresh, closing tab,etc nothing will work, except closing WHOLE browser, not just tabs and this is not guaranteed that it will work.

I'm losing my mind with closing whole browser-windows-tabs on different monitors and then re-opening all of that again when I get 2000 error and I always do get it.

Did like 50 re-installs, it's always the same. I tried to go back to older version, but Firefox always want to create new profile saying I have old version installed and I DO NOT want that, I want everything as it is right customized,etc right now.

Asked by black999devil 5 months ago

Last reply by cor-el 3 months ago

Firefox does not let sign in to few websites and just refreshes the websites.

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up… (read more)

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up page (for example Firefox pocket, Bing, any Microsoft websites, any government websites) but after few seconds it just redirects to the page where I was, i.e, it just refreshes the page. I tried to get help from available forums in Mozilla support (for example, using troubleshoot mode), but nothing is effective. As an example I am attaching few screenshots while trying to sign in to Bing using troubleshoot mode.

Asked by Umesh 4 months ago

Last reply by cor-el 4 months ago

i must get into my bank of america on line banking using yahoo.com & you are blocking it

bold text i must get into my online bank account with bank of america using my yahoo.com sonce you are blocking it. & i cannot change it … (read more)

bold text i must get into my online bank account with bank of america using my yahoo.com sonce you are blocking it. & i cannot change it

Asked by arline.bucherer 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

When I attempt to go to this site on my iMac ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a… (read more)

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

Asked by wbmcfadden 4 months ago

Last reply by cor-el 4 months ago

113 Update Tab Height and Vertical Bar

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal b… (read more)

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal black line appears when the tab is selected, dividing the tab and the text within in half. I have spent a few hours Googling and I haven't found any solutions to fix this. I've tried several different settings in about:config, I've enabled compact mode, just about everything I could find short of modifying code which I would rather not do. It's useful space for me and I'm hoping for a fix. Thanks for Your Time, Thomas

Asked by Thomas 4 months ago

Last reply by cor-el 4 months ago

Firefox can't load

Hi, Firefox can't load is already a subject that I know, is answered here : https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can But … (read more)

Hi,

Firefox can't load is already a subject that I know, is answered here : https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

But I need help, because I've tried everything inside, and my firefox is still buggy. I am on a point that I consider turning my back on Firefox because It's been months since I try and try again to solve it and I don't see a light of hope.

Problems I have are especially on youtube, and google searchs.

Here what I've tried : - Reinstalling firefox - Refreshing firefox - No color theme in firefox - Deleting all plugins, extensions - Desactivate proxy setting (I don't use a proxy) - network.dns.disableIPv6 is set to true - network.dns.disablePrefetch is set to true - I wiped my history and cache - Internet firewall states firefox is on white list

I have no problem of performance on others browsers - google chrome for example.

Please, could you help me ? Thanks.

Asked by Lyssandre 4 months ago

Last reply by cor-el 4 months ago

Cannot change primary email address

I have a secondary email address but it does not appear on my account. I need to change my primary email address. I try to type in the secondary address and it is rejecte… (read more)

I have a secondary email address but it does not appear on my account. I need to change my primary email address. I try to type in the secondary address and it is rejected as"already exists". So I cannot proceed . Help!

Asked by NHD 4 months ago

Last reply by Terry 4 months ago

session recovery

Hi, about 40 minutes ago my laptop decided to turn off and upon restart firefox openned a session from 2 months ago. ive tryed following everything i could find but still… (read more)

Hi, about 40 minutes ago my laptop decided to turn off and upon restart firefox openned a session from 2 months ago. ive tryed following everything i could find but still cant recover this session. I have a upgrade.jsonlz4 from the time backed up but it wont open that session. Any way to recover it?

Asked by nickiclauslb 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Video Players Show Border Around Screen When Playing Full Screen, New Issue Since 113.0 Update

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites… (read more)

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites, basically anything streaming a video, the video itself is not 100% full screen as it was prior to the update yesterday. The video expands to the top of the screen, but the two side and lower borders do not expand fully and the website underneath can be seen on these sides. I attached a random YouTube video screenshot and a news channel video with dark borders to show what is happening. Again this is on all websites with video and full-screen options, not just YouTube, and this was not happening prior to the recent update 113.0 being installed last night on my computer. I've tried the previous fixes like clearing the cache, etc., and it seems to be a bug in the recent update since this did not happen prior to last night's update installation. I played the same videos in the Chrome browser and the issues are NOT present, and the videos expand to cover the entire screen as normal. Does anyone have a fix or can a fix be requested? Thank you.

Asked by MCG123 4 months ago

Last reply by TyDraniu 4 months ago