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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 5 months ago

Answered by kemcnabb 5 months ago

  • Solved

https://www.washingtonpost.com/ loading issue on firefox

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox. … (read more)

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

Asked by TVLoC 5 months ago

Answered by FredMcD 5 months ago

  • Solved

How do I search only specific folders when using the bookmarks searchbar?

Whenever I use the searchbar in the bookmarks manager, it always searches all of my bookmarks, but sometimes I might only want to search for that query within a specific … (read more)

Whenever I use the searchbar in the bookmarks manager, it always searches all of my bookmarks, but sometimes I might only want to search for that query within a specific folder. Is there any way to limit a bookmarks search to only a specific folder rather than the entirety of my bookmarks?

Asked by tfaholic09 5 months ago

Answered by cor-el 5 months ago

  • Solved

Cannot play CNN videos

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's… (read more)

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Asked by Hewitt Rose 5 months ago

Answered by Hewitt Rose 5 months ago

  • Solved

Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (read more)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 5 months ago

Answered by cor-el 5 months ago

  • Solved

When trying to close a single tab, all tabs disappear. Clicking on the Firefox, all tabs appear even the one I was try to close,

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The sa… (read more)

Give me a fix to Firefox, if one exists. I noted the same problem was listed in 2014. I have deleted Firefox from my Mac. Downloaded it again and installed it. The same set of tabs appear. Help!! Using Mac OS Catalina, 10.15.7,

Asked by Jerry 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox after update claims to be manager by my organisation (updated by avira virus product)

After avira virus product have updated firefox on my Windows 10 pc firefox now claims to be managed by my organisation. I have made the attached clip of screens to illust… (read more)

After avira virus product have updated firefox on my Windows 10 pc firefox now claims to be managed by my organisation. I have made the attached clip of screens to illustrate the current situation. The pc stand alone pc on a local network. My question is: How do I remove the restriction? (note: I find no adequate solution i about:config)

Asked by john608 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Restoring all firefox data after password reset. will it work?

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or … (read more)

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or will the reset prevent anything? Will it work?

I want to be able to sync my data and know my password for this account.

I am aware that there is a guide for restoring profile data, but I dont know what happens after I reset the password and still try to restore the profile.

Asked by slashslash 5 months ago

Answered by cor-el 5 months ago

  • Solved

Docusign

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign t… (read more)

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.

Asked by Charlie Storke 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Middle Mouse opens link in 2 tabs / closes 2 tabs constantly

Hi Firefoxes! I updated to the latest and greatest 99.0.1, whenever i use the middle mouse button it opens every link in 2 tabs. Also when i middle mouse on a tab, 2 tabs… (read more)

Hi Firefoxes! I updated to the latest and greatest 99.0.1, whenever i use the middle mouse button it opens every link in 2 tabs. Also when i middle mouse on a tab, 2 tabs are closed. Anyone came along this bug? Restarting FF and Windows did not help. Trying to get my notebook charged and check it on my macbook.

TYVM! Best regards, -John.

Asked by rayben1 5 months ago

Answered by rayben1 5 months ago

  • Solved

Previous and next media keys are not working

I have same problem. I tried same things. Previous and next media keys aren't working on youtube or music player. But play/stop buttons work fine. All media keys are work… (read more)

I have same problem. I tried same things. Previous and next media keys aren't working on youtube or music player. But play/stop buttons work fine. All media keys are working in chromium, for example. Media keys enabled in config: media.hardwaremediakeys.enabled = true

UPD: hardware problem, solved

Asked by bekaldiev2015 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Using the 'Chat' facility on the HSBC website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm… (read more)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

Asked by the.sharps 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Honey App not working with new FireFox update

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox … (read more)

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox App Manager and Honey shows green, meaning it has permission to run. HELP!

Asked by momaearth 5 months ago

Answered by momaearth 5 months ago

  • Solved

Access Denied

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous… (read more)

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

Asked by dnorthrup 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Firefox not playing embedded Youtube videos in my phpBB forum

Firefox recently stopped playing embedded youtube videos on my phpBB forum site? i keep the latest firefox and only recently showed up embedded videos play fine on Chrome… (read more)

Firefox recently stopped playing embedded youtube videos on my phpBB forum site?

i keep the latest firefox and only recently showed up embedded videos play fine on Chrome and others

here's a link to my forum which includes an embedded Youtube video demonstrating the issue, does it play on your browser? (ONLY firefox has an issue on my computer, chrome, etc. work fine)

https://www.mchenrysoftware.com/board/viewtopic.php?t=2045

thanks for any tests/insight into what might be causing the issue

brian

ADDITIONAL COMMENT: why don't you include a date on these posting? a lot of wasted time on old posts? and also need a 'Preview' on these before posting?

Asked by Brian 5 months ago

Answered by FredMcD 5 months ago

  • Solved

How can I block a website from spamming the browser's web dev console?

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant … (read more)

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant about this sort of stuff in general, and it confuses me how a website can even access my browser's console to begin with.

The latest example I came across which caused me to finally ask about it, was some strange JavaScript spam with some kind of < div > (had to edit this with spaces to show it in the post) structure containing over a thousand characters. This entire thing gets spammed in the console at a rate of a few every second. I recorded a short gif of it, which imgur seems to have converted into a video: https://i.imgur.com/dosMZjo.mp4

Asked by Flannery_Moore 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Download "Always Ask"

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "A… (read more)

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

Asked by denny.stephen 5 months ago

Answered by Terry 5 months ago

  • Solved

cannot connect to nespresso.com (access denied)

When I try to connect to nespresso.com get a message ACCESS Denied - see below. Access Denied You don't have permission to access "http://www.nespresso.com/" on this serv… (read more)

When I try to connect to nespresso.com get a message ACCESS Denied - see below.

Access Denied You don't have permission to access "http://www.nespresso.com/" on this server.

Reference #18.7b3b2f17.1649979032.33aed190


I do not have any problem connecting using Chrome or Edge, so this seems to be clearly a Firefox problem.

Asked by boblknow 5 months ago

Answered by cor-el 5 months ago