Firefox Community Forum

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore from the backup, it does not work. All my bookmarks and previous data are still missing. How can I fix this and recover my information?

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

I'm running Firefox 144.0.2 (64-bit) on a Mac using Sequoia 15.4.1 OS.

At the most recent Firefox update, I added VPN.

Since then, I've had a problem with Firefox hanging. Not immediately but after varying amounts of time, 20-60 minutes. I get an "Out of Application Memory" pop-up but the usage for both Firefox and other elements are well within normal range, not high. It's completely frozen and the only way out is to do a Force Quit.

There are times when doing a shut down I notice that VPN has somehow been turned Off and once I saw a message of Background Service Error attached to it.

Having to constantly re-start Firefox is a major pain. Oh-- I did turn off the background AI thing under Tabs. I hate AI and try to turn it off everywhere I find it. A resource suck and bad for the planet.

Any help appreciated.

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never have this issues.

143.0.4 (aarch64) Version

I ran developer tools network. I see lots and lots of ns_binding_aborted errors.

What can I do to ensure Google plays nicely with Firefox. I really don't want to use Chrome but this issue is making it hard to use.

Please help

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like it's just the listing pages. When I'm on a listing page, if I click on the heart to "watch" an item, nothing happens. If I click on thumbnails in the photos to try and view other images than the main one, nothing happens. The buttons on the right for "Add to Cart", "Buy it Now", etc also do not function. I think it's been about 3 or 4 days since this problem started. I opened a listing page in Chrome and it worked as usual, all the buttons seemed functional.

Hi, I do not understand the new profile management feature of Firefox and how it relates to sync. I am logged into my Mozilla account that syncs bookmarks, and I use the default profile that I renamed to "personal". When I switch to a newly created "work" profile, I am no longer signed in.

Will the new profiles "personal" and "work" be synced to my account once I log on to both? I am using Firefox on several PCs and I don't want to recreate profiles such as "personal" and "work" on all the PCs manually?

Thanks for a reply.

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

On Firefox, I can't use a chatbot because it says Speech recognition is not supported in this browser. This is my own new website that has a chatbot in it to help people out. I'm trying to test it. It works fine on Chrome and Safari but not on Firefox? Why? I have an IMac computer and my software and operating systems are up to date. Firefox is currently my default browser, but that may have to change, if this can't be corrected. Thanks!