Failure to connect when clicking on verified url links

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding… (read more)

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding that site." This has happened ever since loading the most recent version of Firefox (124.0.2) and it is very, very frustrating. What is causing this? Even in "safe" mode this occurs. Please rectify this situation. I do not want to have to change browsers after more than 20 years with Firefox.

Robert Jonathan Blue

Asked by vze2dp6g 1 month ago

Last reply by zeroknight 1 month ago

sites are still asking to diisable adblockers although I am not using any

remove ad blockers even though I already have removed them. printer is not recognized as being online although my other devices don't have the problem. i use Firefox on … (read more)

remove ad blockers even though I already have removed them.

printer is not recognized as being online although my other devices don't have the problem. i use Firefox on all devices

Asked by ralph 1 month ago

Last reply by zeroknight 1 month ago

Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (read more)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 1 month ago

Last reply by Paul 2 weeks ago

having issues with weird codes showing up on certain web pages

when i go to my amazon vendor central account i cannot access purchase orders. i get to a blank page that has this code on it: '),t.close()}(); no idea what that is or… (read more)

when i go to my amazon vendor central account i cannot access purchase orders. i get to a blank page that has this code on it:

'),t.close()}();

no idea what that is or why it is happening. then when i go to geminisound.com i keep seeing this in the top part of the website:

"); } else { win._boomrl = function() { bootstrap(); }; if (win.addEventListener) { win.addEventListener("load", win._boomrl, false); } else if (win.attachEvent) { win.attachEvent("onload", win._boomrl); } } doc.close(); } var link = document.createElement("link"); if (link.relList && typeof link.relList.supports === "function" && link.relList.supports("preload") && ("as" in link)) { window.BOOMR.snippetMethod = "p"; link.href = window.BOOMR.url; link.rel = "preload"; link.as = "script"; link.addEventListener("load", promote); link.addEventListener("error", function() { iframeLoader(true); }); setTimeout(function() { if (!promoted) { iframeLoader(true); } }, LOADER_TIMEOUT); BOOMR_lstart = new Date().getTime(); parentNode.appendChild(link); } else { iframeLoader(false); } function boomerangSaveLoadTime(e) { window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); } if (window.addEventListener) { window.addEventListener("load", boomerangSaveLoadTime, false); } else if (window.attachEvent) { window.attachEvent("onload", boomerangSaveLoadTime); } if (document.addEventListener) { document.addEventListener("onBoomerangLoaded", function(e) { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); }); } else if (document.attachEvent) { document.attachEvent("onpropertychange", function(e) { if (!e) e=event; if (e.propertyName === "onBoomerangLoaded") { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); } }); } })();

please help.

Asked by isaac.cabasso 17 hours ago

Last reply by cor-el 9 hours ago

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (read more)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 1 month ago

Last reply by Paul 2 weeks ago

Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (read more)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Asked by Jarro H 3 weeks ago

Last reply by Paul 2 weeks ago

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (read more)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp 3 weeks ago

Last reply by Paul 2 weeks ago

400.000 bookmarks slowing now ffx and bm-manger down

Hi.... I've been using the same firefox (installed every update) for over 10 years now and a lot of bookmarks have been accumulated. They are from different sources for … (read more)

Hi....

I've been using the same firefox (installed every update) for over 10 years now and a lot of bookmarks have been accumulated. They are from different sources for different reasons/subjects/interests etc... I think when I reached ~430.000 or something like that it really slowed firefox down in a way that even clicking on a folder in the "bookmark symbol bar" (the one underneath the URL address fiel) takes 2-3 sec to open up and show the containing bookmarks. In the bm-manager going from one folder to another also takes a few seconds. I've now deleted about 40.000 but no change it's still lagging. and deleting 1000 takes about 1h.

I've looked but so far I couldn't find another tool or a better way to manage all these URLs WITH their title.

I still want to keep them, but managing them has become so slow and tedious. So if you have any suggestions especially for other tools to manage them....

I also think the possibility to export only a part of them (selected ones, or specific folders) would be helpful; maybe also a tool to clean up the database? (like defrag did for harddrives?). or split it to differnt files? I don't know.

I know 400.000 bookmarks are extreme... but well....

Asked by LeSeigneur 2 weeks ago

Last reply by cor-el 2 weeks ago

Trying to set my tab close button to the left

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves i… (read more)

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves it on the right hand side. I found a way to change it, using the code .tabbrowser-tab .tab-close-button {

 margin-left: -5px !important;
 margin-right: 2.5px !important;

} Unfortunately, this doesn't change based on the size of the tab, so if I set it to a size that is good for only having 1 tab, it will look bad or be off the screen for the other amounts of tabs. Is there a way to detect the width of the tab or the amount of tabs open and dynamically set the margins based off of this? So I could set it as (width-of-tab)-x and that would always keep the close tab button in the same spot, regardless of tab size. Thanks!

Asked by williamoflowden 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (read more)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Asked by JRL1156 2 weeks ago

Last reply by cor-el 2 weeks ago

Instagram page won't load.

Instagram page won't load. Doesn't load in Edge either. The proxy setting is off. It was loading yesterday, then today it won't. No malware detected by Mcafee or Spyhunte… (read more)

Instagram page won't load. Doesn't load in Edge either. The proxy setting is off. It was loading yesterday, then today it won't. No malware detected by Mcafee or Spyhunter. My account is working fine from my phone.

Asked by djrutger444 2 weeks ago

Last reply by cor-el 2 weeks ago

cannot get emails on my desktop. i get emails on my IOS smart phone

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi … (read more)

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi

Asked by almizrahi 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox updates

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again? /edit: moved thred from Firefox for iOS (iPhone/iPad) … (read more)

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again?




/edit: moved thred from Firefox for iOS (iPhone/iPad) to 9desktop) Firefox section as you have macOS.

Asked by Juan Barberis 2 days ago

Last reply by Infinity__ 1 hour ago

web cam image

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can ge… (read more)

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can get the camera image on a tablet but not laptop. (lenovo) Anything I might have missed?

Asked by fresch1123 2 weeks ago

Last reply by cor-el 2 weeks ago

eBay pages won’t load and keeps redirecting to home page

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can… (read more)

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

Asked by shaunmarieschaffer 1 week ago

Last reply by jonzn4SUSE 8 hours ago

Mozilla Firefox ESR notification of infection

My Windows virus protection shows nothing but I keep getting notices int he lower right corner of my screen that say Mozilla Firefox ESR and tell me there is an infection… (read more)

My Windows virus protection shows nothing but I keep getting notices int he lower right corner of my screen that say Mozilla Firefox ESR and tell me there is an infection. It tries to take me to a website to scan and then buy McAfee to fix it. If I make sure Firefox is shut down (forced through Task Manager) it seems to go away. It appears that only the Firefox browser may be infected.

Asked by kirk20 2 weeks ago

Last reply by cor-el 2 weeks ago