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[Sorry. We’ve locked your account.] Brand new account got locked because I couldn't receive the confirmation e-mail as the e-mail was still unusable

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation emai… (read more)

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation email we sent to ******@********* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." because the new e-mail was inactive for 48hrs so. It was my bad, I registered the new e-mail to Firefox Sync not long after it was made, so I have to wait for 48hrs till it is usable (provider's policy). Err... I'm not sure if the e-mail I wrote got auto-censor or not, so I censored it myself. I can give it to you whom concern later, if necessary. But I don't get the point here. How can you protect my Firefox data if it is just a whole new account that even not login successfully first time, still waiting for e-mail verification?

Asked by ftwh 1 month ago

Last reply by Emre Turunç 6 days ago

Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (read more)

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

Asked by markdbrown 1 week ago

Last reply by jscher2000 2 days ago

command + C

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I cho… (read more)

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I choose "copy" from "edit" in menu bar. But of course i used to command+C. Everything good with other shortcuts. What could be the problem?

Asked by sairenso 1 week ago

Last reply by cor-el 1 week ago

Loss of Java with latest FF 79 upgrade

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfe… (read more)

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

Asked by rnjbailey 1 week ago

Last reply by the-edmeister 6 days ago

How to use custom system fonts on Firefox Developer?

Hello there, I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Int… (read more)

Hello there,

I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Inter, and Monospace font to Monaco), but in FF Developer, I am unable to change the fonts to anything but the defaults. Can someone help me fix this issue, or is this issue a feature of FF Developer edition?

Thanks a lot, dodeca12

Asked by dodeca12 5 days ago

Last reply by cor-el 2 days ago

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (read more)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Asked by mwman 4 days ago

Last reply by the-edmeister 1 day ago

Cannot Log into Yahoo mail on Firefox

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking … (read more)

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking logins were gone again. There is no way to stop this from happening, because Opera likes to make it difficult to stop auto-updates and to stop passwords/usernames from being wiped out when closing Opera. OK, fine. I'll go back to Firefox, then.

So when trying to login to my Yahoo mail account on Firefox there is a challenge page that sends a verification code to my Android phone. I clicked yes, but there is no place to put the verification from the challenge page. When I go back to the Yahoo mail login page, it goes back to the challenge page again, sending a verification to my Android again. This does not happen in Opera, but there is still the issue of being kicked out of all of my social media, email accounts every freaking time.

I have WORK to do and am not interested in being a coder. I am a writer. So how can I stop this from happening? I would like to go on with my freaking life!

Below is a screen-cap of the challenge screen. Do you see any way to get past it? NO! the only thing that is possible is to get to the goddamn Help screen. I don't want any Help. I want to log into my Yahoo mail. Again, this is not happening in Opera, but Opera keeps kicking me out of my logins.

Asked by walford2 3 days ago

Last reply by jscher2000 3 days ago

How Do I turn off Firefox Save-Password Question

Although Ask to save logins and passwords for websites is unchecked, I am asked if I want them saved at every site that requires a password. How can I change this? Windo… (read more)

Although Ask to save logins and passwords for websites is unchecked, I am asked if I want them saved at every site that requires a password. How can I change this? Windows 10, on MSI laptop.

Asked by mypho5599 16 hours ago

Last reply by cor-el 1 hour ago

One of my network web pages suddenly won't load on Firefox:

Hi. Can someone please tell me why my personal network site - https://www.myanimatorssketchclub.com - is suddenly not loading on my Firefox browser? It is hosted by Might… (read more)

Hi.

Can someone please tell me why my personal network site - https://www.myanimatorssketchclub.com

- is suddenly not loading on my Firefox browser? It is hosted by Mighty Networks. 

I have not had trouble with it before - for months - and none of my other regularly used sites fail to load. I note too that the same network site loads with no problems on other browser. Even refreshing, restarting or opening in 'Safe Mode" on Firefox does not change things.

I have attached a screen capture to show what I see.

I hope this can be fixed as using Firefox is really important to me and I don't want to have to move to another browser if this proves a permanent thing.

Thanks for your help!

Tony. <:(

Asked by tony135 4 hours ago

Last reply by cor-el 2 hours ago

Can't load any video

Hello, It's been 3 days since I can no longer play any video since Firefox Developer Edition. I added absolutely nothing and it happened suddenly. When I play a video, I … (read more)

Hello,

It's been 3 days since I can no longer play any video since Firefox Developer Edition. I added absolutely nothing and it happened suddenly. When I play a video, I hear the sound but the video loads endlessly. Same with the default HTML reader in Firefox. I tried to go to preferences and uncheck the graphics acceleration, to refresh Firefox, to reinstall it but nothing works! Even in private browsing without any extension, it does not work! I tried from another browser but it works without problems.

Thanks for your help.

Asked by Chabeau Corentin 2 months ago

Last reply by AMAN ARYAN 2 months ago

Roblox Secure Transaction

I normally buy Robux for my son from www.roblox.com; however, this time I had to use Chrome, because the latest version of Firefox Developer Edition does not display the … (read more)

I normally buy Robux for my son from www.roblox.com; however, this time I had to use Chrome, because the latest version of Firefox Developer Edition does not display the payment method page completely. What is going on with this? Shouldn't it allow redirection for payment?

Asked by jose39 2 months ago

Last reply by Andrew 2 months ago

logins & passwords?

WTF Happened to 90% of my logins & passwords? I just updated Firefox to the new Beta version and now all I have are 8 f-ing logins & passwords. I had over 80! Ho… (read more)

WTF Happened to 90% of my logins & passwords? I just updated Firefox to the new Beta version and now all I have are 8 f-ing logins & passwords. I had over 80! How do I get them back? I have never had this issue before, please help me!!!!!!!!!!!!!!!!!!

Asked by rjspear 2 months ago

Last reply by ARMAN KHAN 2 months ago

Firefox Developer Edition Constantly "Not Responding"

Hello Awesome Firefox Community, For the past week, my Firefox Developer Edition has been consnatly freezing, "not responding," yet, not crashing. I have implemented jus… (read more)

Hello Awesome Firefox Community,

For the past week, my Firefox Developer Edition has been consnatly freezing, "not responding," yet, not crashing.

I have implemented just about every troubleshooting fix I've found on the support pages, but the issue persists.

Same thing is happening to my Mozilla Thunderbird.

Anyone has a trick up their sleeve for this one? It's counterproductive for work, slowing my performance down quite a bit.

Thanks in advance.

DG

Asked by Diana G. 2 months ago

Last reply by cor-el 2 months ago