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Instagram page won't load.

Instagram page won't load. Doesn't load in Edge either. The proxy setting is off. It was loading yesterday, then today it won't. No malware detected by Mcafee or Spyhunte… (read more)

Instagram page won't load. Doesn't load in Edge either. The proxy setting is off. It was loading yesterday, then today it won't. No malware detected by Mcafee or Spyhunter. My account is working fine from my phone.

Asked by djrutger444 1 day ago

Last reply by cor-el 6 minutes ago

web cam image

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can ge… (read more)

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can get the camera image on a tablet but not laptop. (lenovo) Anything I might have missed?

Asked by fresch1123 10 hours ago

Last reply by cor-el 1 hour ago

As of 5/5/2024 I am unable to login to my outlook.com account from Firefox.

I can login from other web browsers, but not Firefox. What's going on? When I try to login as I have always dine in the past, this is what comes up: https://outlook.liv… (read more)

I can login from other web browsers, but not Firefox. What's going on?

When I try to login as I have always dine in the past, this is what comes up: https://outlook.live.com/mail/0/

But then absolutely nothing happens. Please advise.

Asked by cleo.miller 13 hours ago

Last reply by cor-el 1 hour ago

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (read more)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 8 hours ago

Last reply by cor-el 4 hours ago

Cannot Share to a group...

I post or write something on my homepage. I then want to share my post to groups I belong to. I hit the share button and get this new and poorly designed response to shar… (read more)

I post or write something on my homepage. I then want to share my post to groups I belong to. I hit the share button and get this new and poorly designed response to share. I go to the 'group' share icon. It then lists the groups I'm a member of. So far so good. I then click on one of my groups that I want to share the post with. I get a response, like previously before this new change, allowing to write something to the group along with the post/image I want to share. But there is no 'share' button that allows me to share the post. When this hideous new change came into effect there was a sliver of blue at the bottom, obviously from the share button, and clicking on this allowed me to share my post. Unfortunately, the next day when I attempted to share my post, the blue sliver disappeared and there was no way I could share it to a group. For some reason I cannot take a screenshot of what I'm writing about. Your thoughts?

Asked by mrsammy7 9 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

firefox crashes

I have an insane amount of crashes i have tried everything i think my pc is just damaged either windows or disk or viruses i have no idea?! all my browsers same issue i… (read more)

I have an insane amount of crashes i have tried everything i think my pc is just damaged either windows or disk or viruses i have no idea?! all my browsers same issue including firefox

Asked by goodkat430 13 hours ago

Last reply by Paul 12 hours ago

Unable to sign in Qobuz from few days ago

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better t… (read more)

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better than other browsers. Yesterday, I found nothing happened after clicked the SIGN IN button on Qobuz's login page, however I had no problem using Google Chorme to login.

So I uninstalled/re-installed Firefox, and tried different older/newer versions, still didn't work.

I tried another PC running Windows 10, with Firefox ver 124.0.2, got the problem.

Please fix the problem ASAP, Firefox team. Thanks.

Its purer sound is the main reason I use firefox, instead of other browsers.

Asked by s2222440 3 days ago

Last reply by cor-el 1 day ago

Login page

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot uplo… (read more)

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get


'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

Asked by Rug8Int 1 day ago

Last reply by cor-el 1 day ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 2 weeks ago

Last reply by TechHorse 2 days ago

PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (read more)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Asked by avisekn 1 week ago

Last reply by jonzn4SUSE 2 days ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 4 months ago

Last reply by maarten.bodewes 2 days ago

Mozilla is blocking needed websites

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the pa… (read more)

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Asked by Ann Pride 3 days ago

Last reply by jonzn4SUSE 2 days ago

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 3 days ago

Last reply by cor-el 3 days ago

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (read more)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Google ReCAPTCHA is not working on all websites

Google ReCaptcha is not working on literally all websites. Once I click on checkbox "I'm not a robot" It gets stuck on infinite loop. Although working on Mac OS in Firefo… (read more)

Google ReCaptcha is not working on literally all websites. Once I click on checkbox "I'm not a robot" It gets stuck on infinite loop. Although working on Mac OS in Firefox and Chrome or any other browsers. The issue is primarily with Windows version

I already tried clearing cookies, cache, disabling Tracking Protection, adding sites to DNS white list

Environment: OS Windows 11 Version 23H2, Firefox 125.0.3 For testing used: https://www.google.com/recaptcha/api2/demo

Asked by Maxim L 4 days ago

Last reply by cor-el 3 days ago