Firefox Support Forum

Dear All

We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery Champness SA”, while on Google it correctly appears as Saffery (Suisse) SA as per attached print screen.

Any idea why Firefox is not syncing with Google with respect to this listing?

Many thanks.

Anna

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have to continually enter my user name and password for sites that I visit regularly. The developers must change the updates so that the exceptions carryover to the new version of Firefox.

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Your help utility needs help. -results don't show date, must open each item. Results seem to not be listed in date order. What a mess to sort through. I can't select a desired date range, or select by release version number. -your search tool isn't very effective, I keep getting unrelated results. I do better by searching google to find the help I want regarding Firefox.

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space between words. Tried 2 different keyboards w/same problem. Doesn't seem to happen on Chrome or Safari. Re-installed Firefox with same results. Any thoughts, please? Thank you.

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular cache/cookies/data/bookmark folders

Hi All,

I would like the content area of my tabs moved up so that the box is filled with the actual tab color, without the white background, and also the text will be vertically centered. Right now, the text is dropping too close to the bottom of the tab.

Had this looking very nice in FF 88 with the same code, as you can see in the attached images, but it seems to render differently in FF 115 ESR and FF 125.

Below is some code I used to style the tabs, but the problem exists without this code as well.

I've also included some "tabs on bottom" code I'm using as well at the very bottom.

Would sure like to get those Classic Toolbar Buttons working again too (shown in the second image), but that will be a later request :)

Any help is appreciated.

Thanks!

/* Highlight non-selected tabs on mouseover */ .tabbrowser-tab:not([selected]):hover .tab-content {

  background-color: #dbe3eb !important;

}

1. TabsToolbar {

 -moz-box-ordinal-group: 3 !important;
 padding-top: 0 !important;
 padding-bottom: 0 !important;
 height: 25px !important;
 background-image: url("bkmr_back.gif") !important;
 border-top: 1px solid #afc0d2 !important;
 border-bottom: 1px solid #8698aa !important;

}

/* Background color of selected tab */ .tab-background[selected="true"] {

   background-attachment: none!important;
   background-image: none!important;
   background-color: #eef5fc !important;

}

/* Background color of non-selected tab */ tab-background:not([selected]) {

   color: #000000 !important;
   background-color: #c7d3e0 !important;

}

/* Border color & bold text for selected tab */

1. TabsToolbar .tabbrowser-tab[selected] {

   font-weight: 700 !important;
   color: #000 !important;
   border-top: 1px solid #8698aa !important;
   border-left: 1px solid #8698aa !important;
   border-right: 1px solid #8698aa !important;

}

/* Border color & normal text for non-selected tab */

1. TabsToolbar .tabbrowser-tab:not([selected]) {

   font-weight: 600 !important;
   color: #000 !important;
   border-top: 1px solid #afc0d2 !important;
   border-left: 1px solid #afc0d2 !important;
   border-right: 1px solid #afc0d2 !important;

}

/* -------------- TABS ON BOTTOM --------------- */ /* TABS: below nav-bar - updated for 89+ | 108+ | 113+ */

• |*:root {

 --tab-toolbar-navbar-overlap: 0px !important;
 --tab-min-height: 25px !important; /* adjust */
 --tab-min-width:  80px !important; /* adjust */

}

1. navigator-toolbox #TabsToolbar {

 position: absolute !important;
 bottom: 0;
 /* height: 27px !important; */
 height: 28px !important;
 width: 100vw !important;

}

/* navigator-toolbox - padding */

• |*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {

 position: relative !important; /*89+*/
 padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*adjust*/
 background-color: var(--toolbar-bgcolor) !important;

}

/* TABS: HEIGHT */

1. tabbrowser-tabs,
2. tabbrowser-arrowscrollbox,
3. tabbrowser-tabs .tabbrowser-tab {

 min-height: var(--tab-min-height) !important;
 max-height: var(--tab-min-height) !important;

}

.tab-stack {

 height: var(--tab-min-height) !important;

}

1. TabsToolbar {

 height: var(--tab-min-height) !important;
 margin-bottom: 0px !important;
 /* box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*optional*/
 /* background-color: var(--toolbar-bgcolor) !important; */
 color: var(--toolbar-color) !important;

}

/* drag space */ .titlebar-spacer[type="pre-tabs"], .titlebar-spacer[type="post-tabs"] {

 width: 40px;

}

/* Override vertical shifts when moving a tab */

1. navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {

 padding-bottom: unset !important;

}

1. navigator-toolbox[movingtab] #tabbrowser-tabs {

 padding-bottom: unset !important;
 margin-bottom: unset !important;

}

1. navigator-toolbox[movingtab] > #nav-bar {

 margin-top: unset !important;

}

/* hide indicators and caption buttons */

1. TabsToolbar .private-browsing-indicator {display: none !important;}
2. TabsToolbar .accessibility-indicator {display: none !important;}
3. TabsToolbar .titlebar-buttonbox-container {display: none !important;}
4. TabsToolbar #window-controls {display: none !important;}

/* -------------- TABS ON BOTTOM --------------- */

I'm about to give up on Firefox.

While Firefox is the browser of my choice, its bugs are a constant source of frustration. When navigating on YouTube, I'll suddenly have it stop loading properly and just load more or less blank. You can see this in the image attached. To rectify this problem, I'll need to quit Firefox completely and run a cleaner (WiseCleaner, in my instance) so that it loads correctly again. This happens across several computers I have.

As I game, I usually dual-monitor to watch things on YouTube or Twitch simultaneously. When watching Twitch with Firefox, I noticed that the video would stutter or freeze while the audio continued. I checked Task Manager and found CPU usage to be extremely high. I cannot recreate this problem now as my second monitor is in the repair shop.

Firefox is one of the only few alternatives to a Chromium-based browser. As I don't like Google policies on ad-blockers, tracking, and so on, I'd like to stay away from anything Chromium-based. But it's becoming increasingly difficult to do so, as the user experience in Firefox is so bad, especially when using YouTube, one of my main browsing activities.

I tried turning off hardware acceleration, but this did nothing. I've reinstalled Firefox, but as this happens across several unconnected browsers, I cannot think this is a local problem. What to do?

Some years ago I had to replace my PC and thought - Wonderful - just use sync to bring back all my tabs etc into the new PC...

The long and the short of it (in the past), was that Firefox decided that the new PC was the one to be synchronising source, and promptly removed all the apps/tabs etc. so sync was in line with the new PC - erasing all the app data. I understand there is no 'Master' sync account.

The question is, how can I stop Firefox initially migrating the Firefox app data in the wrong direction? I know that the app/tab data is currently still correct as my laptop still has all my apps etc. Is there some way to stop Firefox thinking the latest clean browser on the new PC has the correct (None) apps etc? Has the laptop to be logged-in and currently on-line before starting the new PC with Firefox? Is there a process to follow with a new 'un-synced' PC?

Sorry if I'm making things sound difficult, but don't want to loose everything which is currently correct and still these within sync data. It's maybe something that can't happen in these later versions of Firefox, but I want to be sure before logging in my new 'Blank' PC.

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm visiting until this new version of Firefox.

I downloaded the new update this morning and I cannot separate my categories any longer on my home page. I keep them in categories on the 4 separate rows and then separate them by skipping a square. I cannot do that any longer and do not like the jumble of the homepage now. How can I keep the blank spaces that are located at the bottom of the rows to separate my categories?

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea what could have caused it.

It happens :

• when I launch firefox normally (whatever the profile)
• when I launch it from the terminal (it provides no output at all)
• when I tell it to launch the Profile Manager (5 minutes to see the Profile Manager appear, then 5 more minutes to launch firefox using the selected profile)

It does not happen :

• when I click "New Window" inside an existing firefox process
• when I call `firefox --help` from the terminal

Here's what I've tried :

• First, I've seen pretty much every article from Mozilla Support, Reddit or SuperUser (writing this question is kind of my last resort)
• I've tried removing and then reinstalling Firefox from Flatpak, from the Fedora repos (using `sudo dnf install firefox`) and using the manual install via the archive (v125)
• I've tried downgrading firefox (when using the package manager install) from v125 to v124
• I've also tried the Firefox Developer Edition, same problem here
• I've tried using the "Refresh Firefox" feature and restarting in Troubleshoot Mode (both are also affected by the slow startup, which makes them particularly painful to execute)
• I've tried manually deleting the `~/.mozilla/` folder (= manually deleting my profiles)

When firefox launches, it does not freezes my OS and does not seem to use many system ressources : CPU usage is normal, RAM as well, and it does not seem to read many things from the disk as well (I've seen some threads where this was the issue).

And here is something interesting that I discovered :

• loading (including refreshing) `about:profiles` is also slow and this time freezes firefox (OS reports it as not responding, I can't switch tabs and I can't see my mouse). Other about pages seem to work fine (although I did not try them all)

Thanks !

PS : Even if I think it has nothing to do with the issue, I prefer to mention it here : I was messing with virtual machines yesterday when the issue occured for the first time. My disk got full at some point and I don't know but it might have messed with firefox. At this stage, I had not deleted any files that could relate somehow to Firefox, that's why I doubt it would have caused anything harmful to Firefox. (instead, I mounted an empty partition from my disk to get some space)