Firefox Support Forum

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos.

So my question is how does YouTube get my identity?

I'm not logged in. my profile is actually a snapshot, so when I restart Firefox, it go back to the snapshot. I even restarted my ISP router to get a new IP address. This did not work.

Only when I create a new profile with "firefox -P" does YouTube start to see me as a new person.

So how does YouTube identify my Firefox profile? I don't think it's in the https request headers. Weird.

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and cant figure out why I' not getting the new content

I just switched to Windows 10 from Windows 7. Firefox was working fine, but now many or most pages are garbled; see screen-capture fragments at http://www.fenichel.net/firefox/. I tried a new Firefox 64-bit, but it crashed on most pages.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

• Using a different browser. I can log in without issues in Chrome.
• Logging in with a different method. Neither my password nor my passkey work.
• Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
• Disabling all my extensions. This doesn't help.
• Clearing Firefox's cache. No luck here.
• Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
• Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
• Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Crashes almost Instantly. OS: Windows 11 (Build 23H2)

I am tired of this [removed] browser quitting, even when I don't have it open...I am going to uninstall it and NEVER install it again...I tried a full uninstall to see if it would fix whatever the [removed] issue with it was, but it is doing the same [removed] again!...I don't have this problem with any other browser I use on my system (Chrome, Brave, Opera and Tor)...I am tired of dealing with this [removed], so you can just take your [removed] and shove it!!!

How the hell does a browser crash when it isn't even being used???!!!

No need to respond and ask for any logs or other [removed], because it will all be gone!!!