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  • Archived

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 11 months ago

Last reply by chzuck 11 months ago

  • Archived

Spellcheck not working

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on an… (read more)

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on any other page, including this one. Here is an example sdhflakshfldfjl - included in the files below. Thanks in advance.

Asked by Michael Tyler 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Zoom in and zoom out css not working

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser… (read more)

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser

https://prnt.sc/brKa31ZMK1LE

Asked by khyatipanchal2 11 months ago

Last reply by James 11 months ago

  • Archived

Many sites wont load i firefox, some kill the browser entirely

Summary: Firefox fails to load many sites, and some will kill the entire browser. I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I … (read more)

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Asked by jmtocher 11 months ago

Last reply by jmtocher 11 months ago

  • Archived

Bookmark Menu

I have lost my personal bookmarks list on the Mozilla Firefox Home Page. I now have numerous bookmarks, some which were in my personal list and some that I may have used … (read more)

I have lost my personal bookmarks list on the Mozilla Firefox Home Page. I now have numerous bookmarks, some which were in my personal list and some that I may have used in the past, but deleted them. Others are from an unknown source. Maybe a Firefox generated list. They aren't all familiar. Can Someone help me find my personal list that existed before the last update and restore that list.

Asked by dabrd 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

bahn.de login broken, "503 Service Unavailable"

Hi all, I'm running 113.0.2 (64-Bit) on Ubuntu Focal. I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then go… (read more)

Hi all,

I'm running 113.0.2 (64-Bit) on Ubuntu Focal.

I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then got an "503 Service Unavailable" error. The problem is reproducible each time I try. It was working fine when I last tried about 2 weeks ago. I tried disabling addons and tracking protection, deleted cache + cookies + login data as well as cookie files, reset Firefox - no change. Fun fact: The login is working without issues and interestingly even without captcha showing up in Opera and Epiphany (Gnome web browser).

Any suggestions for debugging would be very much welcome. Any hint on why the hcaptcha shows up in Firefox and not in Opera and Epiphany is much appreciated, too.

Thanks, r.

Asked by roots1 11 months ago

Last reply by roots1 11 months ago

  • Solved
  • Archived

Reinstalling my Firefox data from a PC that dies to a new one

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC. I have tried to copy all of my… (read more)

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC.

I have tried to copy all of my User, Local Apps Data Mozilla Profile data folders to my new Laptop but the data does not appear when I fire up Firefox on the new laptop.

The old laptop folder was c:\Users|Phil, the new laptop is C:\Users\Phill {setup of new PC added a second L to my name}

Is this an issue ?



Asked by phil.libbis 12 months ago

Answered by cor-el 12 months ago

  • Archived

firefox wont play videos

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on … (read more)

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on firefox. I have tried troubleshooting mode and private so i know it is across the board. I have also tried using addons to fix the problem to no avail.

Asked by laserus 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Spotify Web Player Barely Functions

When I log in, refresh, or just open up the website, I'm met with an error message attached below. I use a HP Pavillion Laptop, Windows 11, and am on version 113.0.2 (64… (read more)

When I log in, refresh, or just open up the website, I'm met with an error message attached below. I use a HP Pavillion Laptop, Windows 11, and am on version 113.0.2 (64-bit). I've tried the following: - Make sure spotify is up to date - Restart my router - Make sure 'Widewine Content Decryption Module provided by Google Inc.' is enabled. - Allow Firefox to play DRM controlled content - Disabled my plugins - Tested this on other browsers (they work) - Made sure I'm not using a VPN. Oddly enough, Spotify's web player seems to function alright in Private mode and the app is fine too. I will try any all solutions presented, please.

Asked by ophiucus 11 months ago

Last reply by ophiucus 11 months ago

  • Archived

.zip and .mov links

Is it possible for Mozilla to add a setting to Firefox that blocks .zip and .mov links from ever opening even if clicked on since a big part of the .zip links are being u… (read more)

Is it possible for Mozilla to add a setting to Firefox that blocks .zip and .mov links from ever opening even if clicked on since a big part of the .zip links are being used to infect computers with malware

Asked by tindurhelgiragnars 11 months ago

Last reply by tindurhelgiragnars 11 months ago

  • Archived

firefox 113.0.2 does not display website correctly

G'day Folks, I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly … (read more)

G'day Folks,

I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly The site has a Date and Time line with a colour line underneath it, "The current AU EST Date and Time in Tanilba Bay Australia is - June 1st, 2023 2:34:07 PM" "PC-Bug Fixer draws the line" that refuses to show centred.

Google Chrome, Internet Explorer, Bing, etc. all show these items correctly, i.e. centred under the headers above it, but not Firefox 113.0.2.

I have deleted all the History, cache(s), etc., but reloading still fails to show these items as being centred.

Any Ideas please on what I have forgotten to do to fix this anomaly please?

Regards Roger Hass / PC-Bug Fixer now in Tanilba Bay NSW 2319 Australia

Asked by pcbugfixer 11 months ago

Last reply by pcbugfixer 11 months ago

  • Archived

Tor Browser

Your browser suggested that we use Thor Browser which looks like a scam. I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS. I WANT THIS… (read more)

Your browser suggested that we use Thor Browser which looks like a scam.

I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS.

I WANT THIS REMOVED SO DON'T IGNORE THIS AND RESPOND AS TO HOW TO FIX AT [removed email from public support forum]



6/30 - I GET RESPONSES BUT NO LEGIT EMAIL ADDRESS TO RESPOND

Asked by 4johnherman 10 months ago

Last reply by James 10 months ago

  • Solved
  • Archived

PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (read more)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

Asked by huligaani83 11 months ago

Answered by TyDraniu 11 months ago

  • Archived

signing into starbucks

You keep saying you fixed this problem and obviously you didn't. Firefox will not let me sign into starbucks.com. Keeps saying sign-in unsuccessful. Site works perfectly… (read more)

You keep saying you fixed this problem and obviously you didn't. Firefox will not let me sign into starbucks.com. Keeps saying sign-in unsuccessful. Site works perfectly with safari.

Asked by lalbrecht51 12 months ago

Last reply by lalbrecht51 12 months ago

  • Solved
  • Archived

Error with facebook page

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm … (read more)

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm restart my firefox, remove and resync ... but this error continue. I'm try other browser as chrome, brave no error. How to fix it? I'm the fan of Firefox but user experience too bad with this error I'm upload some images screenshot with error and no error with chrome browser. ++

Asked by clonemux001 12 months ago

Answered by cor-el 12 months ago

  • Archived

Can't log on to ETrade

When I try to access my Etrade account the connection fails. Sometimes I can reach the log in page but cannot log on, Usually, I can't even access ETrade. I can log on us… (read more)

When I try to access my Etrade account the connection fails. Sometimes I can reach the log in page but cannot log on, Usually, I can't even access ETrade. I can log on using Microsoft Edge but not with Mozzilla,

Asked by dolbob0713 11 months ago

Last reply by cor-el 11 months ago