Firefox Support Forum

ACCESS Denied

I need permission to access some websites on this server

Another separate message is: Check that Firefox has permission to access the web, (you might be connected but behind a firewall)

I created a few virtual hosts and sites on my local machine and this is working perfectly.

Problem is with Firefox, when I enter non-existant url in address bar, Firefox force me to search and don't let me to open the url, but I need to go to this url for testing, developing, etc...

Any solution?

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it uses my Apple Mail email address. Is this possible?

error message-Access Denied You don't have permission to access "http://pay.ebay.com/rxo?" on this server.

Reference #18.3dbc3b17.1668366618.26ef7da8

When watching a youtube video on firefox browser (only) i can not progress the video by sliding the video progress bar backwards or forwards, its completely non responsive.

i click the progress bar and try to drag it and it does nothing.

keep in mind this works perfectly fine in Edge and Opera.

I can log in to the Bank of America (B\A) website and see my balances etc, but when I click the "Bill Pay" tab I get a blank screen in standard Firefox mode. When I log in with Troubleshoot Mode mode the page opens up as it should. I have been using Firefox and B\A for years without this issue, but it started several weeks ago. I would like to use Firefox in standard mode to access the Bill Pay feature and not have to go into Troubleshoot mode to do this. What do you suggest?

I am looking for a way to enable Firefox to copy and paste PNG images with transparency. Right now, copy/pasting a transparent image replaces the transparent areas with solid black. This feature works as expected in all other mainstream browsers (it's something I use a lot in my workflow as a graphic designer for a website).

This bug has existed for a while, I'm hoping by now there is at least one extension that fixes it, or some kind of workaround. Thanks to anyone who can help.

I need a very simple solution to making my scroll bar wider...it suddently became very thin and I have a difficult time using it....if I can't fix it soon, I'll have to remove firefox and try another browser....I would rather continue to use firefox but, this narrow scroll bar makes if very difficult to use for me. I'm not good at computers so need a very simple solution if one is available. Thanks for any help

When I download new font families, sometimes firefox displays the incorrect font on previously working web pages. The attached image shows what the web page should look like on top, and how firefox is displaying the wrong font on the bottom. This happens on multiple web pages, and this is the second time this is happening to me. The previous time this happened, I uninstalled the font that was being wrongly displayed and everything worked as normal afterward. This time I tried to find and uninstall the font, and wound up uninstalling a bunch of fonts and still having the issue.

I'm aware that there's a setting for me to choose which fonts websites display, and while this allows the correct font to show, it also causes other display issues; as shown in my second image, symbols turn into letters.

Is there another way to resolve this? I'd like to have a solution in case this occurs again.

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode.

These links are imperative to using the webpage. I'm not sure what changed or why they work in troubleshoot mode, but I need to fix this right away. They also work on other browsers.

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the background. To fix this, I have to close and reopen Firefox. Sometimes, I would open a tab while gaming and that would also cause the game to lag.

In game, the ping starts at the normal level then rises before falling back down to normal.

Are there any solutions?

Regards Thomas

I am trying to open .html files located on my hard drive, but Firefox gives the error:

File not found

Firefox can’t find the file at /usr/share/gimp/2.0/help/en/gimp-pimping.html.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

I can see the files at this location and even when I directly open the files from that location by double clicking them, I get this error. I have seen on Ubuntu forums that this might be a problem with the actual Firefox snap, any official help would be appreciated. Thanks.

I need The Firefox to become my search engine or Browser. I have been get the updates but Firefox did not become my Browser Help what do I do.???? I do not have a search engine Firefox will not down load why?

Firefox is great. My single issue is with on Firefox “new tab” page is how can I delete apps, or apps that might be semi repetitive. I hope that makes sense? Bob H

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a specific site, and save the setting, it will be gone whenever I close and restart Firefox.

Also, bookmarks are not saved - apparently somewhat randomly.

I currently have Firefox 160.0.6 64 bit. However, this has been going on with the last several versions of Firefox.

I have uninstalled Firefox, discarded the folder containing my profile, then reinstalled Firefox. But the problem still exists.

Hi! I've been using Firefox's own screenshot tool and I'm loving it. However, it seems missing now :( Already tried finding it on the 'Customize toolbar' interface to no avail., and it's not appearing either on the right-click context menu. I really like this feature 'cuz I can directly download my screenshots. Is there any other workaround to turn this feature on? Pls just bring it back thank you.