Firefox Support Forum

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu.

Question: How do you take a screenshot on pages like Google Sheets, where there is nowhere to right click to get to the context menu?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Good morning. My Firefox appears to have updated overnight and now my menu bar is a light grey colour instead of it's original black. I want to reset the menu bar colour to black because I now have no contrast between it and my tabs. I have searched the help articles but none of them tells me how to do this. I am directed down the path: settings> extensions and themes> manage your themes.

Unfortunately I can see no way to 'manage' this theme. I would mention that I am a native English speaker but any so called 'discussion' of this issue uses what I call 'geek-speak' which is unintelligible to a non IT professional.

I would be most grateful for someone to explain to me in simple terms (ie keystroke by keystroke) how to re-set my menu bar colour to black, whilst noting that the text for (file, edit,view etc) needs to then be white rather than the pale grey which it has become.

As an after thought, does anyone know which developer it is that thinks it a good idea to mess with my original view settings during an update. It is NOT helpful and, quite frankly, really annoying.

Many thanks in advance to you wizards out there Chris

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on this browser. Thanks for your help!

Hello,

Is there a way to restore backspace button function in the newest version of Firefox, so when pressing it the previous page opened? This function was very helpful for me!

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

My firefox browser says it is being managed by my organization " ImportEnterpriseRoots...true". I'm a home user...no organization. don't know what to do. I haven't noticed anything unusual happening. My browser is up to date.

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Hello. I am vision impaired and the Firefox 89.0 (20210527174632) does not delineate tabs in view any longer. Only the active tab shows the outline of the complete tab and I am having a terrible time seeing other tabs I wish to select. How do I return/restore former version of Firefox? Below are versions seen local on my workstation. Thank you for any help.

I had completed install of Firefox 89.0 (20210527174632)Details Installed on: June 1, 2021, 7:04:53 PMStatus: The Update was successfully installed

I require return to Firefox 88.0.1 (20210504152106)Details Installed on: May 10, 2021, 7:30:55 AMStatus: The Update was successfully installed

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

For some reason after the version 87 update, I cannot get any updates for Firefox unless I completely remove my Firefox browser application including all registry entries under Software for Firefox and Mozilla. Then I was able to obtain version 91.0 by installing a fresh copy of Firefox. However, I still get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true.

I searched the directories C:/Windows/PolicyDefinitions and C:/Windows/PolicyDefinitions/en-US, but could not find the offending poicy DisableAppUpdate. This policy is set to true by the system administrator. I am the only user and have administrator privileges. How can I set this policy to false or remove this policy? I want to get updates!!

Thank you, Peter Nevard

I am trying to restore the take screenshot icon. The suggested remedies do not work. Take screen shot does not come up as an option, no matter on which part of the page I right press. Also, control + shift + s does not work. Finally, the screenshot icon does not show up in my list of icons to be transferred to the toolbar, so I can't do that either. How do I fix this? I use screenshot a lot, especially the option to take a shot of part of a screen.